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Operations Quality Analyst Jobs in Missouri (NOW HIRING)

Catalent

Manager, Commercial Operations

Kansas City, MO · On-site

Direct experience working within a BioAnalytics, Analytical Services, laboratory operations, quality control, analytical development, or similar scientific environment, with a strong understanding of ...

Zelis

Operations Analyst

Saint Louis, MO · On-site

Position Overview The Operations Analyst will provide daily operational support to the Itemized ... QA, and in-depth knowledge of client contractual parameters. Key responsibilities: * Manage the ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

FocusKPI

Marketing Operations Analyst

Springfield, MO · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

FocusKPI

Marketing Operations Analyst

Columbia, MO · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

FocusKPI

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

FocusKPI

Marketing Operations Analyst

Columbia, MO

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

FocusKPI

Marketing Operations Analyst

Kansas City, MO · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...

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All JobsOperations Quality Analyst JobsOperations Quality Analyst Jobs in Missouri

Operations Quality Analyst information

See Missouri salary details

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How much do operations quality analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for operations quality analyst in Missouri is $30.41, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $34.71 per hour, depending on experience, location, and employer.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an operations quality analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

What does an operations quality analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

How does an operations quality analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.
What are popular job titles related to Operations Quality Analyst jobs in Missouri? For Operations Quality Analyst jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Operations Quality Analyst jobs in Missouri look for? The top searched job categories for Operations Quality Analyst jobs in Missouri are:
What cities in Missouri are hiring for Operations Quality Analyst jobs? Cities in Missouri with the most Operations Quality Analyst job openings:
Operations Quality Analyst jobs near you

Operations Supervisor - 3rd Shift

DHL eCommerce

Kansas City, MO • On-site

$69K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

35th of 64 rated delivery companies

Job description

Job Brief
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company. Certified as a Great Place to Work, we're dedicated to fostering a positive and supportive environment for all!
SUMMARY:
The Operations Supervisor is responsible for executing the policies and procedures necessary to manage the physical manipulation of mail/small parcels, within, into, and out of assigned Distribution Center. Ensures the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes.
  • Supervise employees, mail/small parcel processing, quality process, and transportation in accordance with DHL eCommerce policies and procedures to obtain optimal quality and profitability in the assigned departments.
  • Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency.
  • Ensure proper staffing by department and shift, following guidelines based on scheduled mail/small parcel volume. Oversee employees' attendance and time management.
  • Conduct performance reviews, coach and train direct employees.
  • Monitor and ensure that all facility equipment is working correctly and meeting production standards
  • Support the ongoing development and implementation of the DHL eCommerce Distribution Center Business Plan through timely and accurate fulfillment and operations, while maintaining cost and quality efficiencies
  • Review productivity, KPI, and quality reports to ensure department is meeting pre-established targets and take necessary steps when targets are not being met.
  • Recommend measures to improve production methods, working conditions, and increased efficiencies
  • Oversee safety activities to include ensuring compliance with DHL's safety policy and ensuring bi-annual Safety Methods and Employee Training is conducted.
  • Supports HR Business Partner in the recruitment and interview process of new hires.
  • Act as liaison between the facility and the on-site postal clerks. Keep updated on all postal rate/regulatory changes.
  • Perform other related duties as assigned.

EDUCATION/EXPERIENCE MINIMUM QUALIFICATIONS:
PREFERRED CANDIDATES WILL HAVE:
  • Bachelor's degree in related field
  • Understanding of Small Parcel Logistics
  • Knowledge of and experience in improving operations quality and safety programs
  • Experience in implementing and applying process improvement tools such as 5s
  • Demonstrated successful experience in supervising and driving improved production standards and automation utilization.

MINIMUM REQUIRED:
  • HS Diploma/GED with 2 years of external supervisory experience or 1 year of DHL eCommerce Operations Trainer/Quality experience
  • 2 years' experience working in a distribution/mail/ or similar environment.
  • Knowledge of operations quality and safety programs

REQUIRED SKILLS:
  • Strong leadership and organizational skills.
  • Ability to motivate, delegate, and hold direct reports accountable to daily, weekly and monthly production objectives.
  • Excellent oral and written communication skills including ability to adapt to various audiences
  • Strong analytical and problem solving and skills
  • Proficient in MS Word, Excel, and Power Point

PHYSICAL DEMANDS:
  • Physical demands are consistent with a warehouse environment where frequently this position will be exposed to cold, hot and changing temperatures; will constantly experience noise at medium level not damaging or loud enough to require protective equipment; will frequently be exposed to dust, dirt and changes in lighting.
  • May be required to push, pull and lift up to 50 lbs. (additional weight may be required with assistance).
  • Frequently walk throughout the warehouse to supervise employees.

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.
  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401k with company match
  • Medical, Dental, Vision, Well-being programs
  • FSA/HSA availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance

Salary Range: $69,525 - $92,700.
This compensation range is provided as a reasonable estimate of the salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
EQUAL OPPORTUNITY EMPLOYER - VETERANS / DISABILITY

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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