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Operations Program Manager Jobs in Lexington, KY

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Maintains PTCB certification through the designated PTCB training program and/or state required ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Maintains PTCB certification through the designated PTCB training program and/or state required ...

Manages daily operations, expands future business, analyzes and corrects problems that arise ... Develops work instructions, procedures, & training programs. * Works with supervisors/managers to ...

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Operations Program Manager information

See Lexington, KY salary details

$39.8K

$108.8K

$157.5K

How much do operations program manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for operations program manager in Lexington, KY is $108,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $131,700.00 per year, depending on experience, location, and employer.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What are popular job titles related to Operations Program Manager jobs in Lexington, KY?

For Operations Program Manager jobs in Lexington, KY, the most frequently searched job titles are:

What job categories do people searching Operations Program Manager jobs in Lexington, KY look for?

The top searched job categories for Operations Program Manager jobs in Lexington, KY are:

What cities near Lexington, KY are hiring for Operations Program Manager jobs?

Cities near Lexington, KY with the most Operations Program Manager job openings:

Infographic showing various Operations Program Manager job openings in Lexington, KY as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $108,811 per year, or $52.3 per hour.

Operations Manager

Lexington, KY β€’ On-site

Contractor, Other

Medical, Dental, Vision, Retirement

Posted 4 days ago


Job description

Lead Operations. Drive Excellence. Make an Impact.

City Wide Facility Solutions of Central Kentucky is seeking a proven operations leader to oversee service delivery, develop team members, support independent contractors, and ensure exceptional facility services across our growing client portfolio.

This leadership position plays a critical role in delivering the "WOW Experience" our clients expect while maintaining high service standards, developing operational talent, and driving continuous improvement across the organization.

This is an ideal opportunity for a hands-on leader with experience managing field service operations, commercial cleaning teams, facility maintenance programs, and commercial floor care equipment.

What You'll Do

Operations & Client Success

·       Maintain exceptional service quality across key customer accounts.

·       Conduct regular inspections and quality assurance visits.

·       Partner with Facility Solutions Managers and Night Managers to resolve service issues and improve client satisfaction.

·       Ensure corrective actions are completed and verified.

·       Deliver a consistent "WOW Experience" to customers.

New Account Transitions

·       Assist in selecting Independent Contractors (ICs) for new and reactivated accounts.

·       Conduct customer walkthroughs and support successful account transitions.

·       Work closely with contractors during account startups to ensure service expectations are met from day one.

Team Leadership & Development

·       Lead, coach, and develop Night Managers and operational team members.

·       Create accountability through training, inspections, communication, and follow-up.

·       Evaluate and develop the Senior Night Manager with the goal of expanding leadership responsibilities.

·       Support implementation of company policies, procedures, and continuous improvement initiatives.

Equipment & Facility Operations

·       Oversee commercial floor care equipment across the territory.

·       Troubleshoot and coordinate repairs for scrubbers and other cleaning equipment.

·       Ensure proper maintenance schedules and preventative care are followed.

·       Support Night Managers and contractors with equipment-related issues to minimize service disruptions.

Planning & Problem Resolution

·       Conduct planning meetings regarding new starts, staffing needs, contractor coverage, and scheduling.

·       Address operational challenges including:

o   Customer complaints

o   Contractor issues

o   Equipment repairs

o   Missed services

o   Emergency service needs

Reporting & Administration

·       Monitor inspection performance and account coverage metrics.

·       Track operational reports, account visits, and service quality measures.

·       Maintain accurate account information, schedules, alarm codes, and after-hours contact records.

·       Coordinate inventory management and product deliveries.

Work Schedule: Second Shift, Monday-Friday, 6:00pm – 3:00am

Travel: Frequent travel throughout Central Kentucky using a personal vehicle to visit customer locations, conduct inspections, support team members, and oversee operations.

Requirements

What We're Looking For

Required Qualifications

·       High School Diploma or equivalent experience.

·       Minimum three years of management or leadership experience.

·       Experience coaching, mentoring, and developing teams.

·       Strong organizational, planning, and time-management skills.

·       Excellent communication and relationship-building abilities.

·       Proficiency in Microsoft Office (Excel, Word, Outlook).

·       Valid driver's license and reliable personal vehicle for territory travel.

Preferred Qualifications

·       Experience in commercial cleaning, janitorial services, facility management, building maintenance, or related industries.

·       Experience working with commercial floor scrubbers and other custodial equipment, including troubleshooting, preventative maintenance, and repair coordination.

·       Experience managing multiple locations, routes, or field-based operations teams.

·       Strong problem-solving skills with a focus on operational efficiency and customer satisfaction.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • SIMPLE IRA Retirement Plan
  • Mileage reimbursement for business travel (currently noted as $0.70 per mile in offer letters)
  • Company-issued laptop
  • Company-issued cell phone (role-dependent)
  • Professional development and growth opportunities
  • Career advancement opportunities