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Operations Program Manager Jobs in Council Bluffs, IA

ACI Worldwide

Technical Program Manager

Omaha, NE · On-site

$123K - $159K/yr

TECHNICAL PROGRAM MANAGER JOB PURPOSE The Technical Program Manager is an individual contributor ... Provide Tier 2/3 technical support for complex tool platform issues(Azure Devops, Jira, PowerBI ...

ACI Worldwide

Technical Program Manager

Omaha, NE

$123K - $159K/yr

TECHNICAL PROGRAM MANAGER JOB PURPOSE The Technical Program Manager is an individual contributor ... Provide Tier 2/3 technical support for complex tool platform issues(Azure Devops, Jira, PowerBI ...

Monitise

Client Program Manager

Omaha, NE

Bachelor's degree in business, operations or a related field. 6+ years of experience in program and project management within business and IT environments. Proven success delivering large, complex ...

Fiserv, Inc.

Client Program Manager

Omaha, NE · On-site

What you will need to have: • Bachelor's degree in business, operations or a related field. • 6+ years of experience in program and project management within business and IT environments. • ...

PrimCorp, LLC

Senior Program Manager (Full-Time)

Papillion, NE · On-site

$109K - $109K/yr

Job Title Senior Program Manager (Full-Time) Opportunity DIA Job Type Full-time Location Omaha, NE ... Demonstrates in-depth knowledge of acquisition lifecycle operations, including financial execution ...

New

Apex Systems

Senior Technical Program Manager

Omaha, NE · On-site

$90 - $130/hr

Partner with engineering, architecture, product, operations, and business stakeholders to ensure ... Manage program timelines, dependencies, risks, and executive-level reporting. * Coordinate work ...

HealthFitness

Fitness Program Manager

Omaha, NE · On-site

$44K - $56K/yr

Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards. * Develops and implements the yearly strategic business plan to identify contract ...

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Showing results 21-40

All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Council Bluffs, IA

Operations Program Manager information

See Council Bluffs, IA salary details

$37.3K

$102.2K

$147.9K

How much do operations program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for operations program manager in Council Bluffs, IA is $102,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $123,600.00 per year, depending on experience, location, and employer.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What job categories do people searching Operations Program Manager jobs in Council Bluffs, IA look for?

The top searched job categories for Operations Program Manager jobs in Council Bluffs, IA are:

What cities near Council Bluffs, IA are hiring for Operations Program Manager jobs?

Cities near Council Bluffs, IA with the most Operations Program Manager job openings:

Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in Council Bluffs, IA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $102,153 per year, or $49.1 per hour.

Technical Program Manager

ACI Worldwide

Omaha, NE • On-site

$123K - $159K/yr

Full-time

Re-posted 14 days ago

Job description


TECHNICAL PROGRAM MANAGER
JOB PURPOSE
The Technical Program Manager is an individual contributor responsible for implementing portfolio management processes, configuring work management systems, and delivering data analytics that enable portfolio visibility and decision-making. Reporting to a Process or Software Director, this role translates strategic portfolio objectives into operational reality through hands-on process design, workflow engineering, and metrics development.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Portfolio Process Implementation
  • Design and implement standardized intake workflows, prioritization frameworks, and governance processes
  • Create comprehensive documentation including RACI matrices, SOPs, workflow diagrams, and training materials
  • Establish quarterly planning mechanics including PI Planning ceremonies, capacity sessions, and retrospectives
  • Drive process adoption through change management, training delivery, and creation of self-service knowledge bases
  • Conduct process audits, implement corrective actions, and maintain process versioning
  • Partner with Agile coaches to integrate portfolio processes with team-level ceremonies

Workflow Tool Engineering
  • Configure organizational structures, boards, queries, dashboards, and work item hierarchies
  • Implement automation rules, pipeline integrations, and custom process templates
  • Create stakeholder-specific dashboards and queries using native widgets and Power BI integration

User Support & Training:
  • Provide Tier 2/3 technical support for complex tool platform issues(Azure Devops, Jira, PowerBI, etc)
  • Develop and deliver training programs from basic orientation to advanced configuration
  • Create comprehensive documentation including guides, FAQs, and video tutorials
  • Establish office hours and mentor Portfolio Analysts on platform capabilities
Data Analytics & Business Intelligence
  • Architect dashboard suites for executives, program managers, and delivery teams
  • Implement portfolio health dashboards tracking initiatives, milestones, risks, and budget
  • Deploy DORA metrics (deployment frequency, lead time, MTTR, change failure rate)
  • Establish flow metrics (cycle time, throughput, WIP, flow efficiency)
  • Generate budget tracking reports with variance analysis and burn-rate projections
  • Create executive presentations distilling complex data into clear narratives
  • Implement data validation rules, quality scoring, and data dictionaries
  • Develop predictive models for project completion forecasting
Portfolio Coordination
  • Coordinate logistics for quarterly planning events
  • Document governance meetings and track action items
  • Maintain master schedules and identify scheduling conflicts
  • Support vendor management and change management communications
  • Lead PI Planning, sprint ceremonies, and continuous improvement initiatives for the Biller Portfolio
  • Guide software initiatives from concept to launch ensuring alignment with strategic objectives and business outcomes
  • Oversee SDLC execution from requirements through development, testing, release, and post-launch optimization
QUALIFICATIONS
Education
  • Bachelor's degree in Business, Computer Science, Information Technology, Engineering, or related field
  • Equivalent experience (5+ years) may substitute for degree
Experience
  • 2-5 years in program management, portfolio operations, or PMO functions
  • Hands-on experience administering Azure DevOps, Jira, or Smartsheet
  • Experience configuring workflows, dashboards, and reports in work management systems
  • Experience with Power BI, Tableau, or similar BI tools
  • Experience supporting agile teams (Scrum, Kanban, SAFe)
  • Experience implementing or improving portfolio management processes
Technical Skills
Workflow Tool Administration:
  • Strong proficiency in Azure DevOps (boards, queries, dashboards, process templates)
  • Strong proficiency in Jira (workflow designer, schemes, JQL, automation, Portfolio)
  • Working knowledge of Smartsheet and API/webhook concepts

Data & Analytics:
  • Advanced Excel (pivot tables, VLOOKUP, Power Query, macros)
  • Proficiency with Power BI (data modeling, DAX, visualization)
  • Strong SQL skills for querying databases
  • Understanding of data quality and validation principles
  • Use of AI for analytics, analysis and content preparation

Methodologies:
  • Portfolio management (balancing, prioritization, capacity management, governance)
  • Agile methodologies (Scrum, Kanban, SAFe)
  • ITIL/ITSM frameworks
  • PMI/PMBOK principles
  • DevOps practices

Metrics:
  • Flow metrics (cycle time, lead time, throughput, WIP)
  • DORA metrics and engineering productivity measurement
  • Capacity planning and resource loading
  • Financial metrics (NPV, ROI, burn rate, variance analysis)
Professional Skills
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication
  • Ability to adapt communication style to different audiences
  • Facilitation skills for working sessions
  • Attention to detail in configuration and documentation
  • Customer-service orientation
  • Works independently with minimal supervision
PREFERRED QUALIFICATIONS
  • Advanced degree (MBA, MS in related field)
  • 3-5+ years of portfolio management operations experience
  • PMP, CAPM, or agile certifications (CSM, SAFe, PMI-ACP)
  • Atlassian or Microsoft platform certifications
  • Power BI or data analytics certifications
  • ITIL Foundation or Lean Six Sigma certifications
  • Experience in payments, financial services, or regulated industries
  • Programming/scripting knowledge (Python, PowerShell, Groovy)
  • Intermediate SQL skills
  • Experience implementing DORA or flow metrics programs
  • Experience with enterprise portfolio management tools (Planview, ServiceNow PPM)

COMPETENCIES
Technical
  • Process design and implementation
  • Systems configuration and administration
  • Data analysis and visualization
  • Portfolio and agile methodologies

Professional
  • Communication excellence
  • Stakeholder collaboration
  • Problem-solving and critical thinking
  • Continuous improvement mindset
  • Accountability and ownership
  • Adaptability and resilience

WORK ENVIRONMENT
  • Hybrid work model (2-3 days in-office per week)
  • Candidates based in Omaha, NE or Norcross, GA strongly preferred
  • Standard office environment with ergonomic workstation
  • 80% computer work, 15% meetings, 5% learning/development
  • Minimal travel (5-10% annually)
  • Prolonged computer use with repetitive keyboard/mouse work

EQUAL OPPORTUNITY STATEMENT
ACI Worldwide is an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
LEGAL DISCLAIMERS
Compliance & Ethics: Adherence to ACI's Code of Business Conduct and Ethics required. Complete annual compliance training.
Security & Data Protection: This position involves access to sensitive information. Comply with ACI's security policies and data protection regulations (GDPR, CCPA).
Work Authorization: Must be legally authorized to work in US/Canada. ACI does not sponsor visas for this position.
Background Screening: Successful completion of background checks required.
Accessibility: ACI provides reasonable accommodations for qualified individuals with disabilities. Contact HR for assistance.
Position Description: This describes the general nature of work performed. Responsibilities may change based on business needs.
About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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