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Operations Program Manager Jobs in Chelsea, MA (NOW HIRING)

Zeelo Ltd

Program Operations Manager

Boston, MA · On-site

$115K - $135K/yr

The Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches ...

Raytheon

Program Operations Manager

Andover, MA

The Program Operations Manager is the interface/conduit between Operations and the Integrated Program Leadership Team. This individual is accountable for communicating schedule and cost performance ...

Aston Carter

Project/Program Manager I

Reading, MA · On-site

$40 - $42/hr

Hiring an Operations Program Manager for a large tech company! The Project/Program Manager I is responsible for coordinating and driving the execution of the RMTO Operations Safety Support program ...

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Showing results 21-40

All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Chelsea, MA

Operations Program Manager information

See Chelsea, MA salary details

$43.5K

$119K

$172.2K

How much do operations program manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations program manager in Chelsea, MA is $118,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,900.00 and $144,000.00 per year, depending on experience, location, and employer.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.
What are the most commonly searched types of Operations Program jobs in Chelsea, MA? The most popular types of Operations Program jobs in Chelsea, MA are:
What job categories do people searching Operations Program Manager jobs in Chelsea, MA look for? The top searched job categories for Operations Program Manager jobs in Chelsea, MA are:
What cities near Chelsea, MA are hiring for Operations Program Manager jobs? Cities near Chelsea, MA with the most Operations Program Manager job openings:
Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in Chelsea, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $118,960 per year, or $57.2 per hour.

Program Operations Manager

Zeelo Ltd

Boston, MA • On-site

$115K - $135K/yr

Full-time

Medical, Retirement

Re-posted 27 days ago

Job description

At Zeelo, we're on a mission to revolutionize how frontline workers commute by delivering reliable, sustainable, and scalable transportation solutions. We partner with global leaders like Amazon, Barclays, and UPS, and we're expanding after a successful Series B raise. If you're passionate about building solutions, working in a scaling organization, and seeing the direct impact of your work-this is your seat on the bus
About the Role:
The Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches, reliable site/program execution, and ongoing performance management of our Operator Partners and Drivers.
Working closely with the Director and Head of Program Operations, you will support operational excellence by monitoring key metrics, resolving issues, and ensuring Operator Partners deliver to Zeelo's standards. This role is designed for someone eager to grow in Operations Management, with guidance and escalation support from senior leaders.
What you'll do:
  • Own and deliver service performance and experience outcomes across a portfolio of sites, including on-time performance, incident management, and SLA adherence
  • Carry out regular performance reviews with customers and Operator Partners, identifying risks early and escalating for support where needed
  • Lead root cause analysis and drive corrective and preventative actions to closure, eliminating recurrence
  • Manage operator performance, compliance, drive service stabilization, and proactively identify operational optimization opportunities
  • Build credibility and trust with site managers through anticipation, proactive proposals, and predictable communication
  • Ensure data around the account and finances are accurate and up-to-date in HubSpot
  • Manage site- level KPIs through systems, automation and dashboards, allowing visibility into performance dips and quick action for solutions
  • Eliminate recurring issues through standardization and continuous improvement
  • Communicate with internal and external stakeholders through clear, predictable routines (daily, weekly, monthly)
  • Partner with the CSM to ensure operational facts and corrective actions feed the value narrative, and pulls them into escalations when needed

What you have:
  • Strong organizational skills with a proven structured, methodical approach
  • Problem-solving ability with examples of proactive issue resolution
  • Comfort traveling to client sites and interacting with customers and operators, tailoring messaging and value accordingly, establishing trusted relationships with key stakeholders
  • Ability to collaborate with a variety of internal stakeholders across commercial, care and service delivery teams, understanding their goals and knowing questions to ask to reach optimal solutions
  • Familiarity with CRMs (HubSpot), data visualization tools (Looker), and operational frameworks (Root Cause analysis, Corrective and Preventative actions)
  • Ability to balance multiple tasks in a fast-paced environment with changing priorities
  • Interest and curiosity for AI deployment at scale

Preferred Experience
  • Exposure to account management, ideally in tech enabled services (customer or partner performance management).
  • Background in mobility, logistics, or startup environments.

Salary Range: $115,000- $135,000
Why Zeelo:
  • Mission-driven work: Every commute we power helps reduce CO₂ emissions and makes work more accessible especially in areas with limited public transport
  • Global exposure: Be part of a 120+ person team across the US, UK, and Spain
  • Supportive Benefits: We offer our employees 100% coverage for medical benefits, 401k matching, a learning stipend, and Lunch club Fridays!
  • Best-in-class tech: Our platform is redefining how organizations move their people

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