ZipRecruiter

Log In

1

Operations Program Manager Jobs in Billings, MT (NOW HIRING)

Defense Logistics Agency

Program Analyst

Billings, MT · On-site

Coordinate and track program tasks; providing managers with analytical information for making decisions on the aspects of organizational operations relative to the effectiveness and efficiency of ...

previous pagenext page

Showing results 21-40

All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Billings, MT

Operations Program Manager information

See Billings, MT salary details

$39.4K

$107.8K

$156K

How much do operations program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for operations program manager in Billings, MT is $107,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,200.00 and $130,400.00 per year, depending on experience, location, and employer.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.
What job categories do people searching Operations Program Manager jobs in Billings, MT look for? The top searched job categories for Operations Program Manager jobs in Billings, MT are:
What cities near Billings, MT are hiring for Operations Program Manager jobs? Cities near Billings, MT with the most Operations Program Manager job openings:
Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in Billings, MT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,774 per year, or $51.8 per hour.

Operations Supervisor

Reciprocity Industries

Billings, MT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Our Billings, Montana office is currently seeking a full-time Operations Supervisor. This is an on-site position in Billings, MT.
We are currently seeking an Operations Supervisor with a strong background in personnel management and operations. This position is ideal for a people-first leader who thrives in dynamic settings and is committed to team growth and operational excellence.
POSITION SUMMARY:
The Operations Supervisor leads and inspires a team of Client Support Specialists in a fast-paced call center environment, ensuring the consistent delivery of exceptional service. This role is responsible for hiring, training, and coaching team members while fostering a collaborative, client-focused culture grounded in empathy, accuracy, and professionalism. The supervisor monitors team performance, addresses escalated issues, and partners with cross-functional teams to improve processes and enhance the client experience.
KEY RESPONSIBILITIES:
  • Supervise, coach, and support the daily operations of the Client Support Specialist team.
  • Hire, onboard, and mentor new team members.
  • Foster a positive, client-first culture focused on empathy, accuracy, and professionalism.
  • Monitor individual and team performance, providing real-time feedback, coaching, and formal evaluations.
  • Ensure consistent adherence to company performance standards, policies, and operational procedures.
  • Provide operational guidance on legal documentation, medical record retrieval, and client interaction best practices.
  • Analyze performance metrics and client feedback to identify improvement opportunities.
  • Collaborate with other supervisors and cross-functional teams to support shared goals and solve challenges.
  • Respond to escalated calls and situations with professionalism and sound judgment.
  • Participate in leadership meetings and strategic planning efforts.
  • Maintain operational reporting tools, dashboards, and documentation as directed.
  • Lead by example in fostering a culture of accountability, collaboration, and continuous improvement.
  • Perform other responsibilities as assigned by management, demonstrating flexibility in adapting to business needs.

KEY SKILLS:
  • Experienced in supervising high-performing teams with a focus on accountability, service excellence, and team development.
  • Strong verbal and written communication skills used to guide team members, provide clear instructions, and address client needs.
  • Demonstrates empathy, discretion, and professionalism when dealing with sensitive or escalated situations.
  • Strong analytical and problem-solving skills with the ability to make data-informed decisions.
  • Maintains high standards for compliance, accuracy, and quality in documentation and client interactions.
  • Monitors team metrics, delivers real-time feedback, and supports growth through hands-on mentoring and training.
  • Identifies day-to-day inefficiencies and suggests improvements that enhance team effectiveness and client satisfaction.
  • Skilled in using dashboards, reporting tools, and operational systems to track performance and manage daily operations.
  • Responsive to shifting priorities and able to manage multiple responsibilities with a calm, solution-focused mindset.
  • Maintains reliability and a proactive attitude, supporting a collaborative and inclusive team culture.

MINIMUM QUALIFICATIONS:
  • Must be at least 18 years of age or older.
  • 1-5 years of supervisory experience required.
  • Associate or bachelor's degree in a relevant field preferred.
  • Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
  • Must be able to read, comprehend, and follow written and verbal instructions.

PHYSICAL REQUIREMENTS:
  • Prolonged periods of sitting.
  • Perform repetitive tasks such as typing and clicking.
  • Must be able to lift and move light items up to 20 pounds at times.
  • Must be able to bend, reach, push, pull, lift, and sit.

The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
The company offers a comprehensive benefits package including:
  • Medical, dental, and vision.
  • Voluntary life, accident, critical illness, hospital indemnity, and short-term disability.
  • Vacation, sick and floating holidays.
  • Employee assistance program.
  • Paid parental leave.
  • 401(k) retirement plan.

DISCLAIMER:
This is not meant to be an all-inclusive list of duties and responsibilities for this position but constitutes a general definition of the position's scope and function.
EQUAL OPPORTUNITY EMPLOYER:
We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
If you require a reasonable accommodation to complete the application or interview process, please contact us at dl-human-resources@caseopp.com .

Apply