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Operations Performance Manager Jobs in Billings, MT

EquipmentShare

Regional Operations Director

Billings, MT · On-site

Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. * Ensure branches in your region are successfully conducting safety and property audits ...

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Operations Performance Manager information

See Billings, MT salary details

$30.5K

$62.5K

$116.7K

How much do operations performance manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for operations performance manager in Billings, MT is $62,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What are popular job titles related to Operations Performance Manager jobs in Billings, MT? For Operations Performance Manager jobs in Billings, MT, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Billings, MT look for? The top searched job categories for Operations Performance Manager jobs in Billings, MT are:
Operations Performance Manager jobs near you

Service Operations Manager

Plumbing Systems Inc (PSI)

Billings, MT

$50/hr

Full-time

Posted 12 days ago

Job description

About Plumbing Systems Inc. (PSI)

Plumbing System Inc. is an established company with over 30 years of experience providing top-tier service and quality products in many areas around the Vail Valley and Summit County area.

RELOCATION & SIGN ON BONUS OFFEREDAbout the Role

PSI, Inc. is looking for an experienced Service Manager to lead our multi-trade Service Department and technician teams in Gypsum, CO. This is an opportunity for a hands-on leader who understands the trades, knows how to develop people, and can drive operational success through strong leadership and accountability.

In this role, you'll oversee daily service operations, coach technicians in the field, improve department performance, and partner with the General Manager to deliver exceptional customer experiences and business results.

The ideal candidate brings a combination of technical expertise, leadership ability, and business mindset. If you're someone who enjoys building teams, improving processes, and taking ownership of results, we'd love to meet you.

What You'll Do

Lead, coach, and develop multi-trade service technicians through training, ride-alongs, and ongoing performance feedback.
Build a high-performing team culture focused on safety, quality, customer satisfaction, and accountability.
Monitor and improve key performance metrics including revenue, efficiency, productivity, and profitability.
Partner with the General Manager to develop staffing plans, recruit technicians, and support team growth.
Oversee daily service operations including scheduling, technician payroll, and on-call rotations.
Collaborate with Dispatch, CSRs, and warehouse teams to improve workflow, parts availability, and customer communication.
Lead weekly team meetings and training sessions focused on technical development, sales performance, and service excellence.
Identify opportunities to improve processes and elevate overall department performance.

What We're Looking For

  • 5+ years of experience in the skilled trades industry (HVAC, plumbing, or electrical preferred).
  • 2+ years of experience managing technicians, installers, or field service teams.
  • Previous hands-on experience as a technician or installer.
  • Proven ability to manage KPIs and use performance data to drive results.
  • Strong leadership, coaching, and communication skills.
  • Excellent organization, problem-solving, and decision-making abilities.
  • Valid driver's license.

Why Join PSI?

  • Opportunity to lead and grow a multi-trade service organization.
  • A leadership role with real ownership and impact.
  • Support from an experienced team while having the autonomy to improve processes and performance.
  • Work with a company serving the Vail Valley and surrounding mountain communities.
  • Career growth opportunities within a growing organization.

The compensation for this position is $50+/hour, depending on experience, qualifications, certifications, and other job-related factors. This position may also be eligible for performance-based bonuses, commissions, incentives, overtime pay, or other forms of compensation, as applicable.

Benefits and Perks:

Plumbing Systems Inc. (PSI) treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our employees with:

  • Competitive Pay
  • Benefits: We offer top-notch benefits!
    • Various medical, dental & vision plans, including 100% employer covered options for you
    • 401(k) with a company match up to 3.5%
    • 100% Company paid long & short-term disability and life insurance
    • Flexible spending accounts for health and dependent care
  • Training and Career Growth: We are scaling quickly and would support this person's career growth and development
  • Paid Time Off: 6 company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy
  • Company Provided: Company branded attire and company vehicle provided for certain roles

Plumbing Systems Inc. (PSI) is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.