Operations Process Manager Jobs in Ottawa, IL (NOW HIRING)

Position Summary... What you'll do...Develops and implements comprehensive training plans for Walmart Private Fleet drivers, ensuring drivers meet all safety and operational standards. Manages the facilitation of learning activities by overseeing associate training on leadership case studies or functional scenarios. Regularly connects with business stakeholders to determine training program requirements, collaborates with the design team on appropriate content creation, and engages subject-matter experts to develop practical application scenarios. Oversees and manages Fleet Development Facilitators, providing guidance and support to ensure effective team performance. Develops Facilitators and team members by providing feedback to enhance facilitation skills, assessing the team's performance in the sessions facilitated, and making recommendations for additional training. Regularly assesses the performance of drivers and Facilitators, implementing improvement plans as necessary. Utilizes learning systems to monitor, track, and report learning activities, incorporating trainee feedback and performance metric results. Ensures all fleet operations comply with company policies and regulatory requirements. Models compliance with company policies and procedures and support company standards of ethics and integrity. Efficiently allocates resources to meet operational demands and optimize fleet performance. Oversees the maintenance and upkeep of training equipment and resources. Prepares and presents regular reports on fleet performance, training outcomes, and Facilitator activities to senior management. Researches, compiles, and analyzes data to recommend learning programs and operational process enhancements. Works closely with other departments to align fleet development strategies with overall company goals. Builds relationships and partnerships with key stakeholders, identifies business needs, and determines and carries out necessary processes and practices. Manages and delivers complex training courses by applying adult learning techniques and blended delivery methods with varied mediums of delivery. Encourages participation during sessions, provides immediate input and feedback to participants, and facilitates training for highly tenured associates, including those at the Director level and above. Demonstrates and applies up-to-date expertise to the development, execution, and improvement of action plans. Provides expert advice and guidance to team members in the application of information and best practices, supports and aligns efforts to meet customer and business needs, and builds commitment for perspectives and rationales. Provides and supports the implementation of business solutions by recognizing and capitalizing on improvement opportunities, adapting to competing demands, organizational changes, and new responsibilities. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. Respect the Individual: Builds high-performing teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform. Respect the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect the Individual: Attracts and retains the best talent; empowers and develops talent; and recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us(e.g., creating a sense of belonging, eliminating waste, participating in local giving); Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve Our Customers and Members: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Serve Our Customers and Members: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies? and skills; and supports others through change. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in management, supply chain, business administration, human resources, production/operations management, or related area and 1 year’s experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workloads; and participating in the hiring and promotion of employees.
Option 2: 1 year’s experience as a Walmart Fleet Development Facilitator supervising, evaluating, mentoring, and developing associates; managing associate workloads; and participating in the hiring and promotion of associates.
Option 3: 1 year experience as a Walmart Supply Chain Area or Operations Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 1 year experience as a Walmart Supply Chain Load Manager OR 3 years experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Class A Commercial Driver’s License with HAZMAT endorsement., Training in a production-based environment or related area Primary Location... 3100 IL HIGHWAY 89, SPRING VALLEY, IL 61362-9133, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.