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Operations Process Manager Jobs in Downers Grove, IL

Bank of Montreal

Process Manager

Chicago, IL · On-site

... manages processes. Ensures that process design reflects current business strategy and business ... Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

BMO Capital Markets

Process Manager

Chicago, IL

... manages processes. Ensures that process design reflects current business strategy and business ... Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

BMO Capital Markets

Process Manager

Naperville, IL · On-site

... manages processes. Ensures that process design reflects current business strategy and business ... Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

Tempus

Process Manager, Lab Operations

Chicago, IL · On-site

$55K - $70K/yr

We are looking for a Process Manager who will work with cross-functional teams to support new assay ... Collect and document business and technical needs for software tools and operational procedures.

Tempus

Process Manager, Lab Operations

Chicago, IL · On-site

$55K - $70K/yr

We are looking for a Process Manager who will work with cross-functional teams to support new assay ... Collect and document business and technical needs for software tools and operational procedures.

DocuSign

GTM Business Process Manager

Chicago, IL · Hybrid

What you'll do As the GTM Business Process Manager, your charter is to help drive overall business ... Sales Strategy Operations experience working closely with Sales Leadership * Prior exposure to high ...

Accenture

ServiceNow Business Process Manager

Chicago, IL · On-site

$94K - $266K/yr

We help our clients thrive in the cloud continuum, reimagine service and customer operations, and ... The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable ...

Morningstar, Inc.

Global Process Owner

Chicago, IL

$156K - $170K/yr

Global Process Owner Location: Chicago, IL Job Duties: As the Global Process Owner, Talent ... Public Management, Operations Management, Business Analytics, or related field, or foreign ...

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Downers Grove, IL

Operations Process Manager information

See Downers Grove, IL salary details

$33.9K

$101.5K

$166.1K

How much do operations process manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for operations process manager in Downers Grove, IL is $101,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $129,200.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like workflow management software to optimize operations across departments.

What cities near Downers Grove, IL are hiring for Operations Process Manager jobs?

Cities near Downers Grove, IL with the most Operations Process Manager job openings:

Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Downers Grove, IL as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,496 per year, or $48.8 per hour.

Process Manager

Chicago, IL • On-site

Bank of Montreal
Banking and Credit Intermediation • 5 - 10K employees
Learn more about Bank of Montrealexternal

Full-time

Medical, Life, Retirement

Posted 10 days ago

Job description

Application Deadline:
09/03/2026
Address:
320 S Canal Street
Job Family Group:
Strategy & Change
Business Title is Process Engineer
Designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.
  • Acts as a trusted advisor to assigned business/group.
  • Influences and negotiates to achieve business objectives.
  • Recommends and implements solutions based on analysis of issues and implications for the business.
  • Assists in the development of strategic plans.
  • Identifies emerging issues and trends to inform decision-making.
  • Helps determine business priorities and best sequence for execution of business/group strategy.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Builds effective relationships and collaborates with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Monitors and tracks performance, and addresses any issues.
  • Designs and produces regular and ad-hoc reports, and dashboards.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
  • Leads or participates in defining the change/communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
  • Provides input into the planning and implementation of operational programs.
  • Develops and documents processes, procedures, etc. and/ or end-user materials.
  • Assists with the documentation of end user materials.
  • Assists with training and transition of processes and tools/templates to appropriate process owners.
  • Collaborates in the design, implementation and management of core business/group processes.
  • Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements.
  • Streamlines, simplifies and continuously improves existing processes.
  • Documents processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders.
  • Ensures all processes meet established standards, effectively utilize templates and tools to track compliance and operational effectiveness standards.
  • Looks for opportunities to eliminate, simplify and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency.
  • Maintains current process documentation to ensure available for stakeholders as required.
  • Supports management of processes using established methodologies and tools/system/technology.
  • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Participates in the integration of Core Process transformation across business/groups to deliver process improvements for productivity savings and enhanced customer/employee experience.
  • Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders.
  • Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
  • Resolves issues regarding processes that are raised from all sources/stakeholders.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.
  • Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
  • Applies Design Thinking principles

Qualifications:
  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Possesses a deep understanding of and problem solving ability for issues within the business/group.
  • Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.
  • Knowledge of business/group processes, procedures and controls - In-depth.
  • Understanding of risk, regulatory and compliance requirements - In-depth.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

Salary:
$74,000.00 - $138,000.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at http://jobs.bmo.com/us/en
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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About BMO

Sourced by ZipRecruiter

BMO, or Bank of Montreal, is one of the biggest multinational banking and financial services corporations in North America. Developed in 1817, BMO's American headquarters are located ideally in Chicago, Illinois while its main world headquarters are situated in Montreal. The bank operates in a multitude of sectors including personal and commercial banking, wealth management and investment banking products and solutions. Over the years, BMO has been recognized for its commitment to doing what's right for its customers, employees, and society.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Social media

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