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Operations Performance Manager Jobs in North Bergen, NJ

Coast

Marketing Operations Manager

New York, NY

We're looking for an AI-first Marketing Operations & Performance Manager to build the operating system behind a high-performing marketing organization - the systems, measurement frameworks, and ...

Coast

Marketing Operations Manager

New York, NY · On-site

We're looking for an AI-first Marketing Operations & Performance Manager to build the operating system behind a high-performing marketing organization - the systems, measurement frameworks, and ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in North Bergen, NJ

Operations Performance Manager information

See North Bergen, NJ salary details

$34.6K

$70.8K

$132.2K

How much do operations performance manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for operations performance manager in North Bergen, NJ is $70,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $86,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in North Bergen, NJ?

For Operations Performance Manager jobs in North Bergen, NJ, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in North Bergen, NJ look for?

The top searched job categories for Operations Performance Manager jobs in North Bergen, NJ are:

What cities near North Bergen, NJ are hiring for Operations Performance Manager jobs?

Cities near North Bergen, NJ with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in North Bergen, NJ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $70,774 per year, or $34 per hour.

Retail Performance Manager (Freelance)

FeverUp

New York, NY • On-site

$350/day

Full-time

Posted 16 days ago

Job description

Hey there!
We're Fever, the world's leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let's discuss this role and what you will do to help achieve Fever's mission.
DATES
Start: 9/21/2026
End: 1/9/2027
Approximately six days per week and hours are typically 14:00 - 23:30 plus meetings and reporting work.
Working from home for the prep period before install.
Working onsite for the load in, event run, and strike.
PAY RATE
$350/day
ABOUT THE ROLE
The Retail Performance Manager reports directly to the Event Manager and Global Retail Lead and is responsible for the day-to-day running of all HPFFE retail stores.
This role combines retail leadership, commercial performance, and operational execution. The Retail Performance Manager has full ownership of store performance, team management, stock control, Square POS accuracy, add-on fulfillment operations, and the timely load-in and load-out of all retail operations.
The Retail Performance Manager will ensure a seamless, high-quality guest experience while maximizing revenue, maintaining strong operational standards, and following processes established by the Global Team.
DUTIES AND RESPONSIBILITIES
Store Operations
  • Oversee the daily running of all onsite retail stores.
  • Ensure a smooth, efficient, and commercially optimized guest retail journey.
  • Maintain high operational, presentation, cleanliness, and guest-service standards at all times.
  • Act as the primary onsite point of contact for retail operations.
  • Ensure effective day-to-day use of Square POS devices across all retail locations.
  • Resolve guest concerns, complaints, and retail-related needs professionally and promptly.

Load-In and Pre-Opening Readiness
  • Lead the retail load-in and ensure all retail areas are fully set up, operationally sound, and ready for opening.
  • Receive retail stores and infrastructure from the Production team and prepare all areas for operation.
  • Verify that fixtures, shelving, storage, lighting, and other infrastructure are correctly installed, functional, and fit for purpose.
  • Identify and promptly report electrical, functionality, safety, or installation issues to the appropriate onsite team.
  • Liaise with the Props team to coordinate prop installation once retail areas are fully set up and ready for access.
  • Set up and stock all retail areas, including pre-trail and main store locations, in preparation for trading.
  • Work with a Fever Ops team member to ensure all systems and processes are correctly set up in line with Global Team requirements.
  • Oversee Back-of-House setup to ensure stock is stored safely, logically, and accessibly, with shelving correctly installed and used.
  • Oversee storage-container setup, ensuring shelving is correctly installed, containers are clearly labeled, and stock is loaded and stored safely in line with agreed guidelines.
  • Implement a clear stock-control tracking process for each storage container.
  • Ensure all products are correctly merchandised, clearly labeled, and priced in accordance with agreed guidelines.
  • Set up and test add-on fulfillment processes before opening.
  • Ensure deluxe bundles are assembled, stored, tracked, and tested before opening.
  • Complete all required Square POS training and ensure retail staff are trained and ready for opening.
  • Conduct a final readiness check before soft launch, with sign-off from the Global Team.
  • Provide a final opening stock count, separated by supplier and identifying both leftover stock from previous shows and new stock received.

Team Management
  • Manage, lead, train, and support the retail team.
  • Create staff rotas that provide appropriate coverage while remaining in line with approved staffing budgets.
  • Accurately log and track hours worked.
  • Deliver staff training as required, including product knowledge, Square POS use, fulfillment processes, store standards, guest service, and stock-control procedures.
  • Ensure all staff are competent and consistent in using Square POS systems.
  • Foster a professional, positive, engaging, and accountable team environment.
  • Ensure shift patterns are running smoothly and that staff breaks are implemented appropriately.
  • Identify high-performing agency staff and provide feedback to support repeat bookings.
  • Flag underperformance and recommend improvement plans or replacements where needed.

Stock Management
  • Take full responsibility for the safe storage, handling, tracking, and reconciliation of all retail stock.
  • Receive and process deliveries accurately.
  • Coordinate with site teams to ensure appropriate equipment and staffing are available for retail deliveries.
  • Conduct weekly or monthly stock takes, as agreed with the Global Team.
  • Maintain accurate records of stock received, stock on hand, stock issued, and stock remaining at load-out.
  • Maintain strong stock-control processes to minimize loss, damage, shrinkage, and discrepancies.
  • Ensure stock is accurately tracked and reconciled within Square at all times.

Merchandising and Commercial Performance
  • Ensure all products are merchandised in line with approved plans and Global Team guidelines.
  • Maintain high presentation standards at all times, including steaming and maintaining apparel.
  • Optimize store layouts and product placement to support sales and guest flow.
  • Ensure all items are clearly priced to reduce friction in the purchasing process.
  • Keep stores clean, organized, well-lit, and fully stocked throughout the event run.
  • Continuously review and improve the guest retail experience.
  • Monitor sales performance and key retail metrics, including sales per head, average transaction value, average number of items per transaction, and sales trends.
  • Provide recommendations to the Global Team to improve commercial performance, operational efficiency, merchandising, and guest experience.

Add-On Fulfillment
  • Manage the fulfillment of all pre-purchased add-on items through Guest Services.
  • Ensure sufficient stock is allocated daily to meet anticipated demand.
  • Oversee the daily handover of add-on inventory to Guest Services.
  • Track and reconcile all items issued to Guest Services and any items returned at the end of each day.
  • Maintain accurate daily counts and reporting.
  • Conduct weekly stock takes and complete required Square adjustments.
  • Maintain clear, traceable fulfillment processes that minimize discrepancies.

Deluxe Bundles
  • Oversee the creation and assembly of deluxe bundles.
  • Ensure bundles are accurately made to specification, stored safely, and organized for efficient fulfillment.
  • Maintain clear inventory counts and tracking for all bundle components and completed bundles.
  • Monitor availability and ensure sufficient quantities are prepared to meet demand.
  • Maintain accurate bundle stock levels at all times.

Reporting
  • Maintain daily awareness of key performance metrics, including sales performance, sales per head, average transaction value, average number of items per transaction, add-on fulfillment, and stock position.
  • Ensure all retail activity is accurately captured in Square, enabling real-time visibility for Head Office and the Global Team.
  • Flag any material stock variances, sales issues, operational risks, or staffing concerns promptly.
  • Provide a concise weekly performance summary covering:
    • Key performance highlights, including sales per head, average transaction value, average number of items per transaction, and sales trends.
    • Add-on fulfillment performance.
    • Stock variances, shortages, or risks.
    • What is working well.
    • Opportunities for improvement and actions taken.
    • Weekly and cumulative staffing costs.
  • Provide a final show report covering:
    • Final store sales performance and position against target.
    • Overall retail performance summary.
    • What worked well.
    • Key challenges and learnings.
    • Recommendations for future shows.
    • Visual documentation, including photos and/or videos of sales areas, merchandising, and setup.

Load-Out and Reconciliation
  • Work with the Fever Ops team member to ensure the retail operation is broken down, packed, and closed in an organized and timely manner.
  • Oversee the breakdown and packing of all retail stock, fixtures, equipment, and materials.
  • Ensure all stock is accurately counted, recorded, and reconciled during load-out.
  • Maintain clear documentation of remaining stock, damaged items, missing items, and outstanding variances.
  • Ensure stock is packed and labeled in line with agreed processes for storage and/or shipping.
  • Provide a final stock count aligned with Square records.
  • Provide end-of-show confirmation that final stock reconciliation has been completed and that any outstanding variances or issues have been clearly identified.

PREFERRED QUALIFICATIONS
  • Minimum of five (5) years of retail management, high-volume retail, experiential retail, live event, festival, or related experience.
  • Experience managing teams in a fast-paced customer-facing environment.
  • Experience using POS systems; Square experience is preferred.
  • Strong commercial awareness and ability to analyze sales performance and identify opportunities to improve results.
  • Highly organized with exceptional attention to detail, particularly in stock control, fulfillment, and reconciliation.
  • Confident team leader with excellent communication, training, and staff-management skills.
  • Strong working knowledge of Google Drive and Google Workspace, including Google Sheets and Google Meet.
  • Hands-on, proactive, and solutions-oriented.
  • Comfortable working in a fast-paced, outdoor live-event environment.
  • Ability to remain calm and professional while managing competing priorities and stressful situations.
  • Professional appearance and demeanor.
  • Ability to work days, nights, weekends, and holidays as required.
  • Ability to stand for extended periods; lift up to 25 lbs. unassisted; and bend, twist, and kneel as needed.
  • First Aid certification is a plus.
  • Must be eligible to work in the United States.

Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

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