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Operations Monitoring Specialist Remote Jobs in Raleigh, NC

Workplace Options

Proposal Specialist

Raleigh, NC · On-site +1

Remote Required Languages: English Required Experience: 5+ years Hours: 10am- 6pm EST Salary: 60 ... You will also be responsible for assigning responsibilities, monitoring working drafts, editing and ...

Belcan

Order Processing Specialist

Cary, NC · Remote

$30 - $35/hr

Monday-Friday (4 days onsite - 1 remote) Hours: 8:00 AM - 5:00 PM Job Summary: The Order Processing ... Monitor order queues and manage a high volume of customer orders while meeting productivity and ...

Eaton

IT Specialist - Security

Raleigh, NC · On-site +1

$113K - $165K/yr

... remote candidates will be considered. The expected annual salary range for this role is $113000 ... operational or security risks, as well as providing alternative solutions. Perform monitoring and ...

Baxter

Technical Support Specialist

Raleigh, NC · Remote

$64K - $88K/yr

We strive for efficient and effective operations, and we hold each other accountable for delivering ... What You'll Do * Provide remote technical troubleshooting and issue resolution for Care ...

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$29.6K

$66.5K

$107.9K

How much do operations monitoring specialist remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations monitoring specialist remote in Raleigh, NC is $66,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $79,200.00 per year, depending on experience, location, and employer.

What is an operations monitoring specialist?

Operations Monitoring Specialists are professionals responsible for overseeing and analyzing the performance of business operations, often using specialized software to track data and detect issues. They monitor workflows, identify inefficiencies, and ensure that processes run smoothly. In a remote role, they use digital tools to communicate with teams, generate reports, and respond to operational incidents or anomalies from anywhere. Their work is critical for maintaining productivity, compliance, and quality standards within an organization.

How does an operations monitoring specialist collaborate with other departments while working remotely?

As a remote Operations Monitoring Specialist, you will frequently coordinate with IT, customer support, and management teams via digital communication tools such as Slack, Microsoft Teams, or email. Your role often involves relaying critical system alerts, reporting anomalies, and escalating issues to the appropriate teams for swift resolution. Effective collaboration requires clear, timely communication and thorough documentation to ensure that all stakeholders are informed and aligned. This interconnected workflow fosters a responsive environment and strengthens the organization's overall operational resilience.

What are the key skills and qualifications needed to thrive as an operations monitoring specialist remote?

To thrive as an Operations Monitoring Specialist (Remote), you need strong analytical abilities, attention to detail, and a background in operations, IT, or a related field—often supported by a relevant degree or experience. Familiarity with monitoring tools such as Splunk, Nagios, or SolarWinds, and understanding of incident management systems are typically required. Excellent problem-solving, effective communication, and the ability to work autonomously are vital soft skills for this role. These skills ensure rapid detection and resolution of operational issues, maintaining seamless business continuity and system reliability in a remote environment.

What are popular job titles related to Operations Monitoring Specialist Remote jobs in Raleigh, NC?

For Operations Monitoring Specialist Remote jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Operations Monitoring Specialist Remote jobs in Raleigh, NC look for?

The top searched job categories for Operations Monitoring Specialist Remote jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Operations Monitoring Specialist Remote jobs?

Cities near Raleigh, NC with the most Operations Monitoring Specialist Remote job openings:

Operations Monitoring Specialist Remote jobs near you
Infographic showing various Operations Monitoring Specialist Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,516 per year, or $32 per hour.

Proposal Specialist

Workplace Options

Raleigh, NC • On-site, Remote

Full-time

Retirement, PTO

Re-posted 13 days ago

Job description

Who we are:
At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we've partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today's changing workforce.
Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we're building healthier, more resilient organizations-one person at a time.
Current opportunity: Proposal Specialist
Location: United States
Onsite/Hybrid/Remote: Remote
Required Languages: English
Required Experience: 5+ years
Hours: 10am- 6pm EST
Salary: 60,000 -70,000 USD
What you will do:
As a Proposal Specialist, you will manage the proposal process from RFP receipt to submission. This includes assessing compliance requirements, identifying risks, scheduling and facilitating meetings, creating templates, identifying boilerplate content, and collecting core qualification materials (e.g., resumes, biographies, project qualifications, references, certifications, company information). You will also be responsible for assigning responsibilities, monitoring working drafts, editing and formatting drafts, and submitting final materials via email, web portal, or hard copy shipment. Collaboration with various departments to gather necessary information, ensure proposals are accurate and compelling, and meet submission deadlines is essential.
Responsibilities:
Proposal Development:
  • Develop and write high-quality proposals in response to RFX and other solicitation documents.
  • Gather necessary information from internal stakeholders and ensure proposals align with client needs and company capabilities.
  • Create proposal outlines and compliance matrices to meet all requirements.
  • Identify gaps or areas for improvement and address them with SMEs and the SAM Lead.
  • Manage, coordinate, and track daily proposal activities.
  • Communicate and follow up on all data calls, review data received, and request validation/correction as needed.
  • Follow color review procedures and ensure content complies with RFX and WPO standards.
  • Enhance bids with clear, accessible written content.
  • Write bespoke answers to customer questions.
  • Include customer-focused sales messages (win themes).
  • Develop and edit simple graphics or tabular presentations.
  • Identify risks and opportunities.
  • Participate in and/or lead meetings to develop win themes and proposal development strategies.

Content Development and Refinement:
  • Perform project close-out by providing new content to the Content Manager for review and insertion into the Content Library.

Role Tasks:
  • Provide quality assurance and best practice reviews for all proposal documents.
  • Train new proposal contributors on WPO's proposal process and best practices.
  • Share lessons learned with proposal team and external teams on a quarterly basis.
  • Prepare and present reports to senior management.
  • Perform peer reviews and provide constructive feedback to improve junior proposal developers' output.
  • Perform FOIA requests and complete SWOT analysis based on responses.
  • Serve as a reviewer for formal reviews (pink, red, white) or as a compliance reviewer on major pursuits.
  • Lead debrief meetings and gather client feedback to support continuous improvement.
  • Lead the preparation of presentation and interview materials.
  • Contribute to internal training on core processes, tools, practices, or special topics.
  • Lead the writing of proposals, including executive summaries, past performance, management approaches, and resumes/staffing for major pursuits.
  • Mentor junior and intermediate proposal specialists/developers.
  • Manage multiple proposals, focusing on project management and quality assurance.

Collaboration:
  • Participate in and/or lead meetings to develop win themes and proposal development strategies.
  • Collaborate with SAM leads, SMEs, corporate resources (Legal, Finance, HR, Marketing), and other collaborators to develop and refine proposals.
  • Coordinate with SMEs, sales, marketing, and other departments to obtain necessary input for proposals.
  • Facilitate proposal review meetings and incorporate feedback from reviewers.
  • Review and critique SME responses.
  • Support the delivery of services/products in line with Proposal Strategy themes, working with cross-functional teams.

Writing and Editing:
  • Write and edit proposal sections to ensure clarity, conciseness, and persuasiveness.
  • Ensure all written materials are free from errors and inconsistencies.
  • Ensure the writing structure and words persuasively convey the offer to the customer.
  • Perform statistical analysis and storytelling around data.

Research:
  • Conduct research to understand client needs, industry trends, and competitor offerings.
  • Integrate findings into proposals to enhance relevance and competitiveness.
  • Track and analyze proposal metrics, such as win rates, to measure the effectiveness of different content approaches and adjust strategies accordingly.

Qualifications/Skills:
  • Strong written and spoken English communication skills.
  • Bachelor's degree in English, Communications, Marketing, Business, or 5+ years of experience a related field.
  • Minimum of 5+ years of experience in proposal writing or a related role.
  • Experience managing the complexity of multiple proposals, focusing on project management and quality assurance.
  • Successful collaboration with cross-functional subject matter experts and corporate personnel.
  • Advanced skills using Microsoft Office, Adobe, and InDesign.
  • Excellent understanding of document design elements and marketing techniques.
  • Create win themes and embed stories throughout proposal responses.
  • Excellent writing and editing skills, with the ability to produce clear, concise, and compelling content.
  • Consistent personal ethics: integrity, dependability, initiative, and quality.
  • Ability to handle multiple projects simultaneously and manage competing priorities.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Perform other duties as assigned.

What we offer:
At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Full benefits package, Paid time off, 401k match, Training/tuition reimbursement, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, Employee exchange programme, Comprehensive training provided for this position.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience
Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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