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Operations Manager Spa Jobs in Hoover, AL (NOW HIRING)

Woodhouse Spas

Spa Coordinator - Manager

Birmingham, AL · On-site

$20 - $23/hr

... and Operations Manual, consistently striving to exceed guest and team expectations with a true ... Organizational Relationships The Spa Coordinator reports directly to the General Manager. Job Type ...

Spa Greystone

Patient Concierge

Birmingham, AL · On-site

$13.25 - $17.25/hr

About Us At Spa Greystone, we're driven by our dedication to offer a superior, personalized service ... Manage and confirm patient appointments, handle rescheduling, and maintain the clinic's calendar ...

Littlebelliesspa

Be Seen First

Ultrasound Technologist

Birmingham, AL · On-site

$35 - $40/hr

Smooth Operations: Manage appointments and payments with accuracy and professionalism ... Spa-like atmosphere: A calm, supportive environment where you can focus on client care. * Ongoing ...

New

Blo Homewood

Salon Operations Coordinator

Birmingham, AL · On-site

$14 - $18/hr

Manage appointments, schedules, phones, texts, and guest communication. * Keep the front desk ... Spa or salon front desk * Hospitality * Scheduling/customer service * Retail sales Salon experience ...

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All JobsOperations Spa JobsOperations Manager Spa JobsOperations Manager Spa Jobs in Hoover, AL

Operations Manager Spa information

See Hoover, AL salary details

$27.4K

$56K

$104.6K

How much do operations manager spa jobs pay per year?

As of Aug 21, 2026, the average yearly pay for operations manager spa in Hoover, AL is $55,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $68,400.00 per year, depending on experience, location, and employer.

What does an operations manager spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What are the key skills and qualifications needed to thrive as an operations manager spa?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What are some common challenges faced by an operations manager spa, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

How much do operations managers in spa make in the US?

Operations managers in spas in the US typically earn between $50,000 and $80,000 annually, with the average around $60,000. Salaries can vary based on location, experience, and the size of the spa, and the role often requires strong leadership, customer service skills, and knowledge of spa operations and management software.

What job categories do people searching Operations Manager Spa jobs in Hoover, AL look for?

The top searched job categories for Operations Manager Spa jobs in Hoover, AL are:

Operations Manager Spa jobs near you

Spa Coordinator - Manager

The Woodhouse Day Spa - Birmingham

Birmingham, AL • On-site

$20 - $23/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Benefits:
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Opportunity for advancement
  • Training & development

Purpose
 The Spa Coordinator leads the Hospitality Team to provide an exceptional customer experience before, during, and after services. We are seeking an individual with a relentlessly positive attitude, strong interpersonal skills, and proven leadership experience in driving sales and hitting key KPIs. The ideal candidate will work closely with therapists, concierge, and spa attendants to ensure each guest is comfortable, on schedule, and receives a signature experience while being dedicated to growing with our team.
The Spa Coordinator must embody and promote our core values:
  • Hospitality
  • Excellence
  • Mindfulness
  • Professionalism
  • Anticipation
  • Teamwork
The Spa Coordinator is responsible for conforming to standards set forth in the Team Member Handbook and Operations Manual, consistently striving to exceed guest and team expectations with a true attitude toward service.
Responsibilities
  • Manage a team of 9-14 employees
  • Answer phones
  • Assist General Manager with duties as needed
  • Covers duties of Hospitality Team members when necessary
  • Schedules Hospitality Team shifts monthly
  • Delegates spa duties effectively to Hospitality Team
  • Ensure laundry services are completed daily
  • Schedule appointments using computer software. Takes full ownership of the appointment book.
  • Maintain organization of boutique area
  • Escort guests to dressing room, service areas, etc., when needed 
  • Provide amenities to guests when needed
  • Schedule and coordinate Spa Parties to host curated gatherings
  • Coordinate Hospitality Team building activities and events outside of work hours 1-2 times a year
  • Perform an opening sweep daily to make sure all opening duties have been completed
  • Process refund requests
  • Process time off requests submitted by Hospitality Team
  • Process online gift cards
  • Handle guest discrepancies and guests who are not satisfied with their spa experience
  • Greet guests enthusiastically and creating long lasting relationships with guests
  • Confirm appointments
  • Prepare, sale, and upsell gift cards
  • Check in new retail products, process purchase orders
  • Submit inventory orders of Retail Area and Back of House
  • Recommend and close retail product sales
  • Educate guests on spa services and retail products
  • Educate concierge on best practices and techniques for sales, communication, etc.
  • Give frequent feedback and coaching to Hospitality Team members
  • Train Hospitality staff to completion and provide continuing education for all concierges.
  • Ensure proper lighting, music, cleanliness, and aromatherapy as set forth in the Ambiance Standards
  • Monitor relevant KPIs and reports
  • Encourage KPI growth with engaging competitions or trainings
  • Hold meetings that are conducive to Hospitality Team development
  • Ensure all policies and SOPs are followed and current within the department. 
  • Protect The Woodhouse Brand
  • Abide by all protocols set forth by The Woodhouse Corporation
Work Hours

The Spa Coordinator is expected to work a minimum of 32 hours per week including evening and weekend shifts. Shifts range from 9am-5pm, 12pm-7pm (Monday through Thursday), 9am-5pm, 10am-6pm, 12pm-8pm (Friday through Saturday) and 10am-6pm (on Sundays).
Organizational Relationships

The Spa Coordinator reports directly to the General Manager.
Job Type: Full-time
Hourly: $20.00
Benefits:
  • 401(k) matching
  • Life insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
Schedule:
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekends
Ability to commute/relocate:
  • Birmingham, AL 35243: Reliably commute or planning to relocate before starting work ]
Education:
  • High school or equivalent 
  • Bachelors Degree (Preferred)
Experience:
  • Spa: 1 year (Preferred)
  • Leadership: 2-3 year (Preferred)
Shift availability:
  • Day Shift (Required)
  • Night Shift (Required)
  • Weekends (Required
Work Location: In person