Operations Manager Project Manager Jobs in Wayne, NJ

Salary Range: $125,000.00 - $145,000.00 per year base salary (depends on experience, location, business needs, and market demand).

Persado is an innovative Marketing AI platform that integrates high-performance creative generation with automated review of compliance risks. Used by 8 out of the top 10 US banks today, the Persado platform orchestrates collaboration between marketing and compliance teams as they generate content that balances performance and compliance risk.

Persado is at the forefront of empowering marketing teams in highly regulated industries, such as banking, insurance, and telecommunications, to create and optimize content with speed, compliance, and confidence. Our platform enables enterprise copywriters and marketers to generate and deliver personalized timely, compliant content across channels with unparalleled efficiency, automation, and measurable business impact. As an employer, Persado is committed to creating a place where everyone's unique perspective is valued. We understand that our team members and our inclusive culture are what make Persado special. Persado is proud to be named on Fast Company's World's Most Innovative Companies list in 2020 and Built In's Best Places To Work in 2021, 2022 & 2024.

We're seeking a driven Manager, Project Management to lead a team of project managers responsible for delivering projects across our client base. While tactical project management experience is relevant, this is first and foremost a people management role. Your primary focus will be on managing resources, providing unwavering support, guidance, and accountability to your team. Your direct reports are responsible for managing large enterprise accounts within major financial services institutions, meaning you will play a critical role in enabling their success. You will provide strategic oversight, ensure the consistent application of project management practices, and support the overall development and performance of your team.

• Direct the day-to-day operations of the project management team, ensuring adherence to departmental standards.
• Define employee goals, assign work, manage resource allocation, handle escalations, and ensure all deadlines are met.
• Actively coach direct reports to navigate complex project roadblocks and advance their career growth.
• Break down complex issues into actionable tasks, assign them to relevant team members to gather required information, synthesize the results, and partner with your team to help prioritize these issues.
• Identifies and drives opportunities for process improvements and product automation to support client satisfaction and scalability.
• Train new hires, measure team progress, provide continuous feedback, and proactively escalate team issues as needed.
• Partner closely with senior cross-functional leaders to ensure alignment between project execution and organizational priorities.
• Engage directly with senior stakeholders on the client side, particularly within large enterprise financial services institutions, acting as a strategic point of contact and escalation.
• Demonstrate ownership of company culture and employee engagement, proactively sharing ideas to improve the working environment.

Requirements

• Bachelor's degree required; advanced degree or professional certification (PgMP, MSP, PMP) preferred
• At least 5 years of demonstrated experience as a People Manager, with a strong focus on team development, enablement, and mentorship.
• 7-10 years of experience in program/project management or customer-facing roles within large enterprises, ideally with Fortune 500 and financial services experience.
• Proven ability to lead and scale teams that manage large, complex enterprise accounts (specific experience supporting financial services institutions is highly preferred).
• Exceptional stakeholder management skills, with the proven ability to comfortably engage, influence, and build relationships with both senior cross-functional leaders and senior client-side executives.
• Experience independently addressing medium-term problems and providing lasting solutions that can become standard procedure for future issues.
• Strong independent judgment and problem-solving skills, capable of synthesizing complex situations to support your team.
• Experience with various marketing technologies (e.g., Adobe, Salesforce Marketing Cloud, etc.)
• A background in digital marketing and working with technical SaaS products is highly preferred.

Benefits

Achieve your life goals and work goals at Persado:

• Persado's hybrid working model empowers both remote and in-office work equitably
• Competitive and equitable compensation
• Generous benefits packages globally
• 401k matching (USA); Pension Scheme (Certain EU locations) to prepare for your future
• We encourage professional growth through our dedicated enablement and training teams, as well as on demand tools and resources
• Employee Enrichment Fund to pursue a passion or upgrade your home office
• Structured onboarding program to ensure a confident start and long-term success for new hires
• Strong emphasis on career development and mobility, continuous feedback loops and performance management
• Flexible time off to support work-life harmony
• #PersadoCares: 2 paid Volunteer days per year and charitable donation matching
• Robust Diversity, Inclusion and Belonging initiatives; culture month celebrations, commitment to bias-free recruitment, community ERGs, and more

Valuing diversity at Persado means recognizing and respecting human differences and similarities. Persado is committed to diversity with respect to all aspects of employment. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, will be made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, physical and mental disability, age, ancestry or place of origin.

Kindly submit your CV in English commitment to bias-free recruitment, ERGs (#culture, #mindsmatter, #parents, #women, #green, #pride - and more).