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Operations Manager Plaza Jobs (NOW HIRING)

AEG

Plaza Team

Tampa, FL · On-site

The Plaza Team supports event logistics, crowd management, plaza activations, and guest assistance ... Support Guest Experience and Security teams with plaza-based operational needs as required.

New

FAIRMONT

Retail Operations Manager

Manhattan, NY · On-site

$80K - $85K/yr

As the Retail Operations Manager you lead The Plaza's commitment to customer service by ensuring timely door to floor execution for all inventory, ensuring proper inventory levels for fast selling ...

ITR Concession Co LLC

Toll Supervisor I

Elkhart, IN · On-site

$18.45/hr

Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza Operations (Master Fund Verifications, Breaks, Gate Replacements, Trouble ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

$18.45/hr

Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza Operations (Master Fund Verifications, Breaks, Gate Replacements, Trouble ...

ITR Concession Company LLC

Toll Supervisor I

Angola, IN · On-site

Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza Operations (Master Fund Verifications, Breaks, Gate Replacements, Trouble ...

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Operations Manager Plaza information

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How much do operations manager plaza jobs pay per year?

As of Sep 11, 2026, the average yearly pay for operations manager plaza in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Operations Manager Plaza jobs?

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Infographic showing various Operations Manager Plaza job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Plaza Team

Tampa, FL • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Part-time

Posted 3 days ago

New

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
PLEASE NOTE THIS POSITION REQUIRES OUTSIDE WORK
JOB SUMMARY
As an extension of the Guest Experience team, the Part-Time Plaza Team plays a key role in delivering World-Class Service before guests even step through the arena doors. The East and West Plazas serve as the first touchpoints in the event-day experience, welcoming thousands of fans, managing high-energy crowd flow, and supporting pre and post-event activations.
This position is responsible for creating a safe, clean, and enjoyable environment while providing a warm and memorable first impression. The Plaza Team supports event logistics, crowd management, plaza activations, and guest assistance to ensure a seamless entry experience and uphold the high standards of Vinik Sports Group.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Assist Conversion Technicians with the setup and breakdown of plaza events, activations, and pre-game programming.
  • Welcome, direct, and assist guests as they arrive on the East and West Plazas, ensuring a positive first point of contact.
  • Monitor, respond to, and document incidents occurring in outdoor plaza spaces, escalating to Supervisors or Security when needed.
  • Manage large crowds during peak pre- and post-event periods, ensuring safe and efficient pedestrian flow.
  • Oversee and organize lines at key locations including the Ticket Office, Thunder Alley food stands, Student Rush, and all arena gates.
  • Perform routine sanitization procedures to maintain a clean, safe, and guest-ready environment.
  • Support Guest Experience and Security teams with plaza-based operational needs as required.

QUALIFICATIONS
  • Six months previous experience in guest services, hospitality, event operations, or a related field preferred. Exceptional interpersonal and customer service skills with a focus on guest satisfaction.
  • Excellent customer service, interpersonal, and problem-solving skills.
  • Ability to communicate effectively via radio using proper etiquette.
  • Strong ability to follow directions and execute tasks with attention to detail.
  • Ability to remain calm, focused, and confident when assisting large crowds or handling stressful situations.
  • Strong verbal communication skills with the ability to deliver clear information to guests.
  • Sound judgment and the ability to de-escalate or assist with volatile or high-tension situations

WORKING CONDITIONS
  • Must be able to stand on feet for extended periods, walk long distances, and climb stairs as required.
  • Must be able to communicate clearly and effectively in the English language.
  • Ability to work in environments that may become crowded with guests, equipment, and event staff.
  • Comfortable working around special effects including, but not limited to haze, strobe lights, lasers, and similar production elements.
  • Ability to perform duties in loud or high-energy environments.
  • Must be able to lift and carry items weighing up to 50 pounds.
  • Ability to walk up to 0.5 miles to and from designated employee parking areas, including during high-traffic periods and in varying weather conditions.
  • Must have the flexibility to work long hours, nights, weekends, and holidays as required by the event schedule.
  • Ability to work in varied temperature conditions, both indoors and outdoors, including hot or cold environments.
  • Must be able to work comfortably at high heights

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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