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Operations Manager Operations Supervisor Jobs in Paterson, NJ

The Fedcap Group

Operations Supervisor

Manhattan, NY · On-site

The Supervisor provides oversight and daily management to the Operations Team: Outreach Specialists, Timekeeping Coordinators, and Administrative Assistants. The Operations Team is responsible for ...

The Fedcap Group

Operations Supervisor

New York, NY

The Supervisor provides oversight and daily management to the Operations Team: Outreach Specialists, Timekeeping Coordinators, and Administrative Assistants. The Operations Team is responsible for ...

The Fedcap Group

Operations Supervisor

Manhattan, NY · On-site

The Supervisor provides oversight and daily management to the Operations Team: Outreach Specialists, Timekeeping Coordinators, and Administrative Assistants. The Operations Team is responsible for ...

The Fedcap Group

Operations Supervisor

New York, NY · On-site

The Supervisor provides oversight and daily management to the Operations Team: Outreach Specialists, Timekeeping Coordinators, and Administrative Assistants. The Operations Team is responsible for ...

Easterseals

Operations Supervisor

New York, NY

The Supervisor provides oversight and daily management to the Operations Team: Outreach Specialists, Timekeeping Coordinators, and Administrative Assistants. The Operations Team is responsible for ...

Verra Mobility

Operations Supervisor

New York, NY · On-site

Operations Supervisor (Event Processing) Verra Mobility is a global leader in smart transportation ... We enable smarter roadways by providing integrated technology to manage tolls, violations, and ...

THE FORTUNE SOCIETY INC

Operations Supervisor

Queens, NY · On-site

$70K - $75K/yr

Title: Community Operations Supervisor Unit: MOCJ - Post Release Services (RISE) Reports to ... Leadership & People Management: The COS will inspire and guide staff and participants, provide ...

Paraco Gas Corp

Operations Supervisor

Brooklyn, NY · On-site

$97K/yr

Operations Supervisor Full Time Saugerties Rt 32, NY, Saugerties, NY, US 3 days ago Requisition ID ... This position reports to the Regional Area Manager and works closely with leadership to support ...

Apple Bank

Operations Supervisor

Brooklyn, NY · On-site

$32.97/hr

Manage work schedules and assign tasks as needed throughout the workday. * Train new Tellers to ensure procedures are understood and executed properly. * Oversee daily operations by processing ...

Waste Connections

Operations Supervisor

Bronx, NY · On-site

$85K - $90K/yr

Operations Supervisor Location: Mammoth, CA Salary: $85,000 - $90,000 annually Bonus: 10% cash ... Ability to manage multiple priorities and meet tight deadlines. * Proficiency in Microsoft Excel ...

CVS Health

Operations Supervisor

New York, NY · On-site

$18 - $27/hr

When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all ...

Block by Block

Operations Supervisor

Manhattan, NY · On-site

$65K - $70K/yr

Hands-on working manager in the field to provide coaching, mentoring, and continuous training on ... Event support is a must, and the Operations Supervisor will need to lead the team during event ...

City of New York

OPERATIONS SUPERVISOR

Brooklyn, NY

Under the general direction and supervision of the Assistant Manager with latitude for the exercise of independent judgment and initiative, the Operation Supervisor supervises large scale projects ...

City of New York

OPERATIONS SUPERVISOR

Brooklyn, NY · On-site

Under the general direction and supervision of the Assistant Manager with latitude for the exercise of independent judgment and initiative, the Operation Supervisor supervises large scale projects ...

City of New York

OPERATIONS SUPERVISOR

Brooklyn, NY · On-site

$70K - $80K/yr

Under the general direction and supervision of the Assistant Manager with latitude for the exercise of independent judgment and initiative, the Operation Supervisor supervises large scale projects ...

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All JobsOperations Operations Supervisor JobsOperations Manager Operations Supervisor JobsOperations Manager Operations Supervisor Jobs in Paterson, NJ

Operations Manager Operations Supervisor information

See Paterson, NJ salary details

$31.5K

$64.6K

$120.6K

How much do operations manager operations supervisor jobs pay per year?

As of Sep 12, 2026, the average yearly pay for operations manager operations supervisor in Paterson, NJ is $64,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $78,900.00 per year, depending on experience, location, and employer.

How does an operations manager handle cross-departmental collaboration to improve efficiency?

Operations Managers and Supervisors often work closely with teams from other departments, such as logistics, finance, and human resources, to streamline processes and resolve bottlenecks. They facilitate regular meetings, encourage open communication, and use collaborative tools to track progress on shared goals. Successfully managing these interactions requires strong organizational and interpersonal skills, as well as an ability to negotiate priorities and adapt to changing business needs. This collaborative approach not only boosts efficiency but also fosters a more cohesive work environment.

What are the key skills and qualifications needed to thrive as an operations manager?

To thrive as an Operations Manager or Operations Supervisor, you need expertise in workflow optimization, resource allocation, and personnel management, often backed by a degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is highly valuable. Strong leadership, problem-solving abilities, and effective communication skills set top performers apart in this role. These skills and qualifications are crucial for driving operational efficiency, ensuring team productivity, and meeting organizational goals.

What is the difference between Operations Manager Operations Supervisor vs Operations Supervisor?

AspectOperations ManagerOperations Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP are commonUsually requires a high school diploma or associate degree; some roles prefer certifications in safety or operations
Work EnvironmentOversees multiple teams or departments, strategic planning, and high-level decision-makingManages daily operations, supervises staff, and ensures workflow efficiency
Employer & Industry UsageFound in manufacturing, logistics, retail, and service industriesCommon in manufacturing, warehousing, and retail sectors

While both roles focus on operational efficiency, the Operations Manager has a broader strategic role overseeing multiple teams, whereas the Operations Supervisor handles day-to-day supervision of staff and processes.

Is operations manager a high paying job?

An operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a well-paying role within management careers, often with opportunities for bonuses and benefits. The position requires strong leadership, organizational skills, and knowledge of business processes.

What is the salary of an operations manager operations supervisor?

The salary of an operations manager or operations supervisor typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. In general, these roles involve overseeing daily operations, managing teams, and implementing process improvements, often requiring strong leadership and organizational skills.

What cities near Paterson, NJ are hiring for Operations Manager Operations Supervisor jobs?

Cities near Paterson, NJ with the most Operations Manager Operations Supervisor job openings:

Operations Manager Operations Supervisor jobs near you

Operations Supervisor

Manhattan, NY • On-site

The Fedcap Group
Non-Profits • 1 - 5K employees
Learn more about The Fedcap Groupexternal

Full-time

Re-posted 7 days ago

Job description


Position Summary:
The Operations Supervisor is responsible for the oversight and management of the operations of the program, including timekeeping, client flow and logistics, scheduling, supplies, and facilities. The Supervisor provides oversight and daily management to the Operations Team: Outreach Specialists, Timekeeping Coordinators, and Administrative Assistants. The Operations Team is responsible for ongoing implementation of client engagement and reengagement strategies to achieve engagement and reengagement goals, ensuring the capture of related milestones.
What You'll Do:
Leadership & Operations Management
  • Develop, implement, and maintain strategic plans and best practices for outreach, timekeeping, billing, administrative support, and reception, maintaining 90% compliance with contractual performance standards.
  • Establish and communicate measurable weekly and monthly goals for the Operations Team, achieving 95% completion of established operational and client engagement targets.
  • Collaborate with PACE Leadership to implement process improvements that increase client engagement by 10% annually.
  • Perform other duties as assigned while meeting 95% of deadlines and quality expectations.

Staff Supervision & Performance Management
  • Supervise, coach, and support Operations Team staff, maintaining 90% compliance with organizational policies, program procedures, and regulatory requirements.
  • Conduct weekly supervision meetings and performance check-ins with 100% of direct reports.
  • Complete formal and informal performance evaluations for 100% of direct reports each quarter, establishing at least one measurable development goal per employee.
  • Identify staff training needs and ensure 100% completion of all required annual training.
  • Foster employee engagement and professional development, improving staff satisfaction scores by 15% annually.

Outreach & Client Engagement
  • Oversee outreach and participant re-engagement activities, ensuring the team achieves 95% of weekly and monthly engagement goals.
  • Monitor outreach activities to ensure accurate documentation with 100% compliance with documentation standards.
  • Support outreach strategies that contribute to a 10% year-over-year increase in participant engagement.

Client Services & Reception
  • Oversee reception and front desk operations while maintaining professional customer service standards resulting in zero substantiated client complaints per quarter.
  • Address client concerns and feedback, resolving 90% of complaints within three business days.
  • Manage client scheduling to achieve 90% appointment adherence and maintain average client wait times of less than 15 minutes.

Timekeeping & Attendance
  • Oversee daily client attendance and timekeeping processes, maintaining 90% accuracy in attendance records.
  • Conduct weekly audits to ensure attendance records remain accurate and compliant.
  • Ensure attendance information is entered within required program deadlines with 100% on-time submission.

Billing & Incentive Administration
  • Oversee MetroCard and gift card distribution, billing, and reconciliation processes, ensuring 98% of transactions are processed within 24 hours.
  • Maintain accurate inventory records with 98% reconciliation accuracy and compliance with organizational procedures.

Administrative & Office Operations
  • Manage office supply inventory to prevent operational disruptions, maintaining inventory levels with a 10% monthly reorder threshold.
  • Ensure administrative support functions operate efficiently with 95% on-time completion of assigned administrative tasks.
  • Coordinate office operations to support uninterrupted program services.

Technology & Facilities Management
  • Ensure technology resources remain operational with 99% system uptime.
  • Coordinate with IT to resolve technology-related issues within 24 hours.
  • Oversee building maintenance and coordinate repairs within 48 hours.
  • Conduct 100% of scheduled monthly facility inspections to maintain safety and cleanliness standards.

Compliance & Documentation
  • Maintain client progress notes and operational documentation with 100% compliance with documentation standards and required deadlines.
  • Ensure all NYC HRA reports, statistical reports, and required documentation are submitted 100% accurately and on time.
  • Monitor operational compliance through routine quality assurance reviews, maintaining 90% compliance with program requirements.

Reporting & Continuous Improvement
  • Monitor operational performance using established KPIs and prepare accurate reports with 100% on-time submission.
  • Analyze operational data to identify trends and implement improvements that enhance efficiency and client outcomes.
  • Support organizational initiatives that improve operational performance and service delivery, contributing to 10% annual improvements in client engagement and operational effectiveness.

You're a Great Fit If You Have:
  • Four-year college degree in Nonprofit Management or a related field or an equivalent combination of related education and experience.
  • A minimum of 2 years of relevant experience in operations, human resources, education, or a related field.
  • A minimum of 3 years' management experience.
  • Experience working with public assistance recipients, homelessness, justice involvement, individuals with disabilities/or those affected by challenges associated with unemployment and under employment preferred.
  • Bilingual Spanish

Compensation:
$66,963 per year
Equal Opportunity Employer
About Us
Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.
For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society's most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs-all targeted to helping people achieve long-term self-sufficiency.
The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.
The Fedcap Group also invests its time and resources in broader systems change-working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
Website: http://fedcapgroup.org/

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