Operations Manager Intern Jobs in Phoenix, AZ (NOW HIRING)

Job Profile:
Administrative Operations Manager 1
Job Family:
Administrative Operations
Time Type:
Full time
Max Pay - Depends on experience:
$80,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Manages the routine operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.
Job Description:
Under general direction of the Executive Director, Learning Experience, the Manager, Student Experiences owns the daily operations, programming, and institutional and industry partnerships of ASU's Tech Hub and Creativity Commons. This role translates Student Experiences' winning aspiration - being the essential resource for students developing the creative and technical capabilities that support lifelong exploration and use of technology - into delivered programming, measurable student engagement, and sustained partnerships across ASU's campuses.
This includes leading a student employee team and Management Intern across all active campus locations; designing programming - including student-facing hackathons - that moves beyond device support toward outcomes-focused coaching; building referral-generating partnerships with EOSS units such as Career and Professional Development Services and Orientation/Fall Welcome; and growing industry sponsor investment in student-facing work in partnership with ET Affairs.
As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our culture.
Position Salary Range: $66,200.00 - $80,000.00; depending on experience
Essential Duties:

• Assess Tech Hub and Creativity Commons operations across all ASU campuses; develop and implement policies, procedures, and program objectives aligned with Learning Experience's annual goals.
• Supervise, train, and evaluate the Management Intern and student employee team; build hiring and training practices that develop the team toward outcomes-focused, coaching-based engagement rather than transactional device support.
• Coordinate day-to-day operations across all active campus locations, establishing and monitoring a documented escalation process that does not depend on any single individual.
• Design and deliver a programming cadence - including student-facing hackathons and comparable events - that advances the Student Experiences winning aspiration.
• Build and steward partnerships with EOSS units (Career and Professional Development Services, Orientation/Fall Welcome, and similar offices), converting one-time collaborations into standing, referral-generating partnerships.
• Partner with ET Affairs and technology vendors to grow vendor investment in student-facing programming; negotiate and steward sponsor commitments.
• Partner with EdPlus to design and activate a meaningful support strategy for Digital Immersion (online) students.
• Develop and monitor a measurement framework - engagement rate, repeat visitation, EOSS referral volume, vendor investment growth - that evidences progress against annual goals.
• Oversee staffing and operational budget for Tech Hub and Creativity Commons; authorize purchases and prepare periodic and annual financial reports and budget requests.
• Leverage AI in routine tasks and contribute ideas for using AI to improve the unit's efficiency and overall performance.
• Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
• Collaborate across teams and actively participate in ET/ASU events and programs.

Desired Qualifications:

• Knowledge of higher education student services, technology support, or co-curricular programming environments.
• Knowledge of vendor and industry partnership development, sponsorship negotiation, and long-term relationship stewardship.
• Knowledge of outcomes-focused coaching or service-delivery models, as distinct from transactional technical support models.
• Skill in developing and interpreting engagement and program measurement frameworks.
• Skill in cross-campus or multi-site operational coordination.
• Skill in effectively managing, training, and evaluating a student employee workforce.
• Demonstrated ability to model empathy, compassion, and emotional intelligence.
• Experience in a values-driven organization with a strong commitment to inclusion and belonging.
• Ability to cultivate a psychologically safe environment where all team members can thrive.

Working Environment:

• Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting, standing, or moving between office spaces.
• This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse.
• Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team.
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Regular travel to Downtown Phoenix, Tempe, Polytechnic, and West campus locations to support consistent operations across all Tech Hub and Creativity Commons sites; some evening and weekend work required to support hackathons, orientation-period programming, and vendor-sponsored events

Special Instructions:

• A cover letter is required for this position. In no more than one page, please address the following:
• Describe a time you led a multi-location or multi-team operation through a direct-report manager or coordinator, rather than running the operation yourself. What made that delegation work, and what didn't?
• Give a specific example of turning a one-time collaboration with a partner office, funder, or client into a standing, mutually beneficial partnership. What did the other party get out of it?
• Describe a program or service you redesigned - not just operated - to shift from a transactional model toward one focused on outcomes for the people you served. How did you know it worked?

Department Statement:
Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.
Join the team that sparks human-centered innovation
ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.
Why join us?
Mission oriented. Everything we do is to advance ASU's charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.
Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.
Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.
Scale of impact. Our work changes the world. With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.
World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU's top ranked programs with major tuition breaks.
Exposure to industry giants. ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.
Driving Requirement:
Driving is not required for this position.
Location:
Campus: Tempe
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$24691.htmld
To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.