1

Operations Manager Ii Jobs in Rochester, MI (NOW HIRING)

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Operations Manager

Royal Oak, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Operations Manager

Royal Oak, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Operations Manager

Chesterfield, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Operations Manager

Southfield, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Operations Manager

Detroit, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Operations Manager

Livonia, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Operations Manager

Detroit, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Operations Manager

Clawson, MI · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Proven experience in retail management, with a minimum of 2 years in a leadership role. * Strong knowledge of retail operations, including inventory management, sales analysis, and customer service ...

next page

Showing results 1-20

Operations Manager Ii information

See Rochester, MI salary details

$28.5K

$58.4K

$109.1K

How much do operations manager ii jobs pay per year?

As of Aug 29, 2026, the average yearly pay for operations manager ii in Rochester, MI is $58,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $71,300.00 per year, depending on experience, location, and employer.

What does an Operations Manager II do?

An Operations Manager II oversees the daily operations of a department or business unit, ensuring efficiency, productivity, and compliance with company policies. They typically manage teams, develop workflows, analyze performance metrics, and implement process improvements. Operations Manager II roles often involve more complex responsibilities than entry-level managers, such as budgeting, cross-functional collaboration, and strategic planning. They play a key role in meeting organizational goals and supporting senior management. Strong leadership, communication, and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as an Operations Manager II?

To thrive as an Operations Manager II, you need a strong background in business operations, process optimization, and leadership, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, project management tools, and relevant certifications such as Six Sigma or PMP are often required. Excellent communication, problem-solving, and team management skills help you motivate teams and drive efficiency. These skills and qualifications are vital for ensuring smooth operations, meeting organizational goals, and delivering consistent results.

What are common challenges faced by an Operations Manager II, and how can they be addressed?

Operations Manager II professionals often encounter challenges such as balancing staff productivity with quality standards, managing multiple projects simultaneously, and adapting to rapidly changing operational demands. Proactively communicating with team members, leveraging data-driven decision-making, and fostering a culture of continuous improvement can help address these obstacles. Collaborating closely with other departments and implementing clear processes also ensures smoother operations and supports both team performance and organizational goals.

What is the difference between Operations Manager Ii vs Operations Supervisor?

CriteriaOperations Manager IiOperations Supervisor
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP)High school diploma or associate's degree, on-the-job training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily operations of a specific team or shift
Employer & Industry UsageCommon in manufacturing, logistics, retailOften found in retail, hospitality, manufacturing
Search & Comparison IntentUnderstanding higher-level operational rolesLooking for supervisory or team lead roles

The Operations Manager II typically holds a higher-level, strategic role with broader responsibilities and requires more advanced credentials. In contrast, the Operations Supervisor focuses on daily team management and operational tasks. Both roles are vital in the operational hierarchy but differ in scope and complexity.

Is operations manager a high paying job?

An Operations Manager II typically earns a competitive salary that varies by industry, location, and experience level. In general, operations management roles are considered well-paying positions with opportunities for advancement and additional benefits. Salary ranges often reflect the complexity of overseeing daily business functions and managing teams.

What are the 7 roles of an operations manager?

An operations manager is responsible for overseeing daily business activities, managing resources, implementing policies, ensuring quality control, coordinating between departments, optimizing processes for efficiency, and monitoring performance metrics. They often utilize tools like ERP systems and require strong leadership and organizational skills to meet company goals.

What cities near Rochester, MI are hiring for Operations Manager Ii jobs?

Cities near Rochester, MI with the most Operations Manager Ii job openings:

Infographic showing various Operations Manager Ii job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,408 per year, or $28.1 per hour.

$19 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,353 frontline employees who took The Breakroom Quiz

91st of 113 rated pharmacies


Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)


Required Qualifications

  • Deductive reasoning ability, advanced analytical skills and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise


Preferred Qualifications

  • Experience as a retail manager or supervisor


Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$19.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.


What CVS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom