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Operations Manager Hotel Holiday Inn Jobs (NOW HIRING)

Holiday Inn

Holiday Inn Maintenance Manager

Metairie, LA · On-site

$60K - $65K/yr

A Hotel Maintenance Manager oversees the safe, efficient operation of a hotel's infrastructure ... stay, Holiday Inn hotels are a place to be in the moment-gathered to celebrate with family ...

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Operations Manager Hotel Holiday Inn information

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$30K

$55K

$93K

How much do operations manager hotel holiday inn jobs pay per year?

As of Sep 8, 2026, the average yearly pay for operations manager hotel holiday inn in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What does an operations manager do at a hotel like Holiday Inn?

An Operations Manager at a Holiday Inn oversees the daily operations of the hotel to ensure guests receive excellent service and all departments run smoothly. Their responsibilities typically include managing staff, coordinating between departments such as housekeeping and front desk, monitoring budgets, and maintaining quality standards. They also handle guest complaints, ensure compliance with health and safety regulations, and work to maximize occupancy and revenue. The role requires strong leadership, organizational, and problem-solving skills. Overall, the Operations Manager helps create a positive guest experience and supports the hotel's business goals.

What are the key skills and qualifications needed to thrive as an operations manager at a hotel like Holiday Inn?

To thrive as an Operations Manager at a hotel like Holiday Inn, you need strong leadership, hospitality management experience, and a relevant degree or diploma in hospitality or business. Familiarity with property management systems (PMS), reservation platforms, and budgeting software is typically required. Exceptional organizational, problem-solving, and interpersonal skills help you effectively manage teams and guest relations. These skills ensure smooth hotel operations, high guest satisfaction, and optimal financial performance.

How does an operations manager at a Holiday Inn collaborate with different departments to maintain high guest satisfaction?

As an Operations Manager at a Holiday Inn, you'll work closely with departments like housekeeping, front desk, maintenance, and food & beverage to ensure seamless daily operations and exceptional guest experiences. Regular meetings and clear communication are key to addressing issues quickly, coordinating schedules, and implementing service standards. You’ll often mediate between guest feedback and staff, helping to resolve concerns proactively and continuously improve service quality. This cross-departmental collaboration is essential for maintaining Holiday Inn's brand standards and achieving high guest satisfaction scores.

What is the difference between Operations Manager Hotel Holiday Inn vs Front Office Manager Hotel Holiday Inn?

AspectOperations Manager Hotel Holiday InnFront Office Manager Hotel Holiday Inn
Primary ResponsibilitiesOversees overall hotel operations, including departments like housekeeping, maintenance, and food serviceManages front desk operations, guest services, reservations, and check-in/check-out processes
Required CredentialsHospitality management degree or equivalent, leadership experienceHospitality or hotel management background, customer service skills
Work EnvironmentHotel management offices, operational areasFront desk, guest service areas
Industry UsageUsed across hotel departments for overall managementSpecific to guest services and front desk operations

The Operations Manager at Holiday Inn oversees the entire hotel operation, ensuring all departments function smoothly. In contrast, the Front Office Manager focuses specifically on guest services and front desk operations. Both roles require hospitality experience but differ in scope and responsibilities, with the Operations Manager having a broader managerial role.

What are popular job titles related to Operations Manager Hotel Holiday Inn jobs?

For Operations Manager Hotel Holiday Inn jobs, the most frequently searched job titles are:

General Manager

Lincoln, NE • On-site

Holiday Inn Lincoln Southwest
See more jobs at Holiday Inn Lincoln Southwestexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Job description

Position Summary
We are seeking an experienced General Manager to lead the operations of our Holiday Inn property. The ideal candidate will have a proven track record in hotel leadership, exceptional guest service skills, and strong financial and operational management experience. Previous experience managing or working within an IHG-branded hotel is required.
Key Responsibilities
  • Oversee all aspects of hotel operations, including front office, housekeeping, food & beverage, maintenance, and sales.
  • Deliver outstanding guest experiences while maintaining IHG brand standards.
  • Lead, coach, and develop department managers and team members.
  • Drive revenue growth and maximize profitability through effective budgeting and cost control.
  • Monitor financial performance, forecasting, and operational metrics.
  • Ensure compliance with IHG policies, brand standards, and local regulations.
  • Foster a positive work environment focused on teamwork, accountability, and service excellence.
  • Develop and implement strategies to improve guest satisfaction and market performance.
Qualifications
  • Required: Previous management experience with an IHG-branded hotel (Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, Crowne Plaza, Hotel Indigo, InterContinental, or other IHG brands).
  • Minimum 3-5 years of hotel management experience, preferably as a General Manager or Assistant General Manager.
  • Strong knowledge of hotel operations, revenue management, budgeting, and labor management.
  • Excellent leadership, communication, and problem-solving skills.
  • Proven ability to achieve financial and guest satisfaction goals.
  • Proficiency with hotel property management systems and Microsoft Office.
What We Offer
  • Competitive salary
  • Performance-based bonus opportunities
  • Health, dental, and vision benefits
  • Paid time off
  • Professional growth and career advancement opportunities
  • Supportive and collaborative work environment

Required Experience: Applicants must have prior IHG hotel experience. Candidates without IHG brand experience will not be considered.
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