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Operations Manager Client Relations Jobs in Baltimore, MD

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

Effectively manage customer relations through both direct contact and outreach programs. * Identify ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

Effectively manage customer relations through both direct contact and outreach programs. * Identify ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD

$76K - $94K/yr

Effectively manage customer relations through both direct contact and outreach programs. * Identify ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

Effectively manage customer relations through both direct contact and outreach programs. * Identify ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Moore DM Group LLC

Senior Manager, Client Success

Lanham, MD · On-site +1

$75K - $90K/yr

Description The Senior Manager, Client Success will use creative and organizational skills to bring ... Bachelor's degree in marketing, Communications, Public Relations, or a related field. * 3+ years of ...

Moore

Senior Manager, Client Success

Lanham, MD

TheSenior Manager, Client Successwill lead ateam of in-house and contract staff to ensurethat ... Bachelor's degree in marketing, Communications, Public Relations, or a related field. * 3+ years of ...

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All JobsOperations Manager Client Relations JobsOperations Manager Client Relations Jobs in Baltimore, MD

Operations Manager Client Relations information

See Baltimore, MD salary details

$28.8K

$57K

$97.4K

How much do operations manager client relations jobs pay per year?

As of Jun 8, 2026, the average yearly pay for operations manager client relations in Baltimore, MD is $57,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $64,600.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager Client Relations vs Customer Service Manager?

AspectOperations Manager Client RelationsCustomer Service Manager
Primary FocusOverseeing client relationships and operational processes to ensure client satisfactionManaging customer support teams and resolving client issues
Required CredentialsBachelor's degree in Business, Management, or related field; experience in client relationsBachelor's degree; experience in customer service or support roles
Work EnvironmentOffice setting, client meetings, cross-department collaborationCustomer support centers, call centers, or office environments
Industry UsageCommon in industries like finance, consulting, and B2B servicesPrevalent in retail, telecommunications, and hospitality sectors

While both roles focus on client interaction, the Operations Manager Client Relations oversees broader operational processes and strategic client management, whereas the Customer Service Manager concentrates on direct support and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

Operations Manager Client Relations jobs near you

Client Relations Coordinator

Quick Servant Co Inc

Columbia, MD • On-site

Full-time

Posted 5 days ago

Job description

About the Role:

As a Client Relations Coordinator in our Consumer Support Services industry, you will be responsible for maintaining and enhancing our relationships with clients. You will be the primary point of contact for clients, ensuring their satisfaction with our services and addressing any concerns they may have. Your ultimate goal will be to build long-term relationships with clients and increase their loyalty to our company. This role requires a high level of professionalism, attention to detail, and excellent communication skills.

Minimum Qualifications:

  • 2+ years of experience in client relations or customer service
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Proficiency in Microsoft Office Suite

Preferred Qualifications:

  • Experience in the Consumer Support Services industry
  • Knowledge of CRM software
  • Ability to speak multiple languages

Responsibilities:

  • Serve as the primary point of contact for clients, responding to inquiries and addressing concerns in a timely and professional manner
  • Maintain accurate records of client interactions and transactions
  • Collaborate with internal teams to ensure client needs are met and issues are resolved
  • Identify opportunities to improve client satisfaction and loyalty
  • Stay up-to-date on industry trends and best practices to continuously improve client relations

Skills:

In this role, you will use your excellent communication and interpersonal skills to build and maintain strong relationships with clients. Your problem-solving and decision-making abilities will be essential in addressing client concerns and identifying opportunities for improvement. Proficiency in Microsoft Office Suite will be necessary for maintaining accurate records and collaborating with internal teams. Knowledge of CRM software and the ability to speak multiple languages are preferred qualifications that will enhance your effectiveness in this role.

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