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Operations Manager Client Relations Jobs in Baltimore, MD

Client Relations Manager

Laurel, MD ยท On-site

$70K - $90K/yr (+ commission)

Job Title| Client Relations Manager (Brand & Narrative Analytics) Location | Columbia, Maryland (On-Site) Time Zone | Eastern Time (EST/EDT) Role Overview: We are seeking a client-focused Client ...

Client Relations Manager

Elkridge, MD ยท On-site

$70K - $90K/yr (+ commission)

Job Title| Client Relations Manager (Brand & Narrative Analytics) Location | Columbia, Maryland (On-Site) Time Zone | Eastern Time (EST/EDT) Role Overview: We are seeking a client-focused Client ...

Client Relations Manager

Columbia, MD ยท On-site

$70K - $90K/yr (+ commission)

Job Title| Client Relations Manager (Brand & Narrative Analytics) Location | Columbia, Maryland (On-Site) Time Zone | Eastern Time (EST/EDT) Role Overview: We are seeking a client-focused Client ...

Client Relations Manager - Home Care Business Development LifeKey Health LLCFull-TimeField-Based ... Working knowledge of home care operations, long-term care, payer sources, and healthcare referral ...

Client Relations Manager -- Home Care Business Development LifeKey Health LLC | Full-Time | Field ... Working knowledge of home care operations, long-term care, payer sources, and healthcare referral ...

Manage high volume, operations, service, and client relations. * Experience with safety procedures as applied to warehouse operations. * Ability to stand for long periods. * Ability to lift up to 50 ...

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Operations Manager Client Relations information

See Baltimore, MD salary details

$28.8K

$57K

$97.4K

How much do operations manager client relations jobs pay per year?

As of Sep 13, 2026, the average yearly pay for operations manager client relations in Baltimore, MD is $57,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $64,600.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager Client Relations vs Customer Service Manager?

AspectOperations Manager Client RelationsCustomer Service Manager
Primary FocusOverseeing client relationships and operational processes to ensure client satisfactionManaging customer support teams and resolving client issues
Required CredentialsBachelor's degree in Business, Management, or related field; experience in client relationsBachelor's degree; experience in customer service or support roles
Work EnvironmentOffice setting, client meetings, cross-department collaborationCustomer support centers, call centers, or office environments
Industry UsageCommon in industries like finance, consulting, and B2B servicesPrevalent in retail, telecommunications, and hospitality sectors

While both roles focus on client interaction, the Operations Manager Client Relations oversees broader operational processes and strategic client management, whereas the Customer Service Manager concentrates on direct support and issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

Is operations manager a high paying job?

Operations managers typically earn a competitive salary that varies by industry, location, and experience level. In many organizations, they are among the higher-paid managerial roles, especially with certifications like Six Sigma or PMP and strong leadership skills. However, salaries can range widely depending on the company's size and sector.

What does an operations manager client relations do?

An operations manager in client relations oversees the interaction between a company and its clients, ensuring customer satisfaction and resolving issues efficiently. They coordinate communication, manage service delivery, and often use customer relationship management (CRM) tools to maintain strong client relationships and support business growth.

Client Relations Manager

Laurel, MD โ€ข On-site

$70K - $90K/yr (+ commission)

Contractor

Re-posted 8 days ago


Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title| Client Relations Manager (Brand & Narrative Analytics)
Location | Columbia, Maryland (On-Site)
Time Zone | Eastern Time (EST/EDT)

Role Overview:
We are seeking a client-focused Client Relations Manager to support organizations using an AI-powered platform that helps brands and organizations detect emerging online narratives and coordinated inauthentic activity before they escalate. This role is ideal for someone with a background in PR, communications, or media reporting who is looking to transition into a tech-enabled client relations function. The ideal candidate is consultative, detail-oriented, and comfortable acting as a trusted advisor to communications and brand-facing teams.

Key Responsibilities:
- Onboard new clients and guide them through platform setup, dashboards, and alerting tools
- Help clients interpret narrative and social listening data to inform their communications strategy
- Build and deliver client-facing reports summarizing platform insights and emerging trends
- Serve as the primary point of contact for client questions, training, and ongoing support
- Manage renewals and identify opportunities to expand client engagement with the platform
- Relay client feedback internally to support product improvements
- Collaborate with internal teams to ensure a smooth, high-touch client experience

Required Qualifications:
- Background in public relations, communications, media relations, or a related agency environment (non-negotiable)
- Experience producing or presenting client-facing reports, media coverage summaries, or - performance insights
- Strong written and verbal communication skills with a polished, client-facing style
- Must be a U.S. citizen or authorized to work in the U.S. without employer sponsorship (required due to compliance with government contract eligibility)

Preferred Qualifications:
- Prior exposure to social listening, media monitoring, or reporting tools (e.g., Meltwater, Brandwatch, Sprout Social, Cision, Talkwalker)
- Experience working with corporate, brand, or enterprise-level clients
- Background at a PR or communications agency supporting external clients

Tools & Technology:
- Client-facing analytics/dashboard platform
- Google Workspace
- Slack, Zoom, and other remote collaboration tools

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Compensation Range: $70K - $90K