- Location: Atlanta, Georgia
- Type: Contract
- Job #103174
Title Operations Manager 3
Client Fortune 50 Company
Location Atlanta, GA
Schedule Monday - Friday, Onsite
8:30 AM - 5:00 PM
Type Full-time, Ongoing W2, 9-Month Contract
New Role & Likely Extensions
Pay Rate $32/hour, with overtime pay and a half
Benefits Medical, Dental, Vision, 401(k), Life Insurance, Disability, Holidays Off but Unpaid, 1 Week of PTO
Summary Our client is seeking an Operations Manager 3 to support daily operations and customer execution activities within a fast-paced, enterprise environment.
This role is ideal for a highly organized, detail-oriented professional who excels at task coordination, customer communication, and problem-solving in situations where direction or next steps may not be clearly defined. The Operations Manager will support single-family builder operations nationwide, ensuring schedules, follow-ups, and open items are tracked through to completion while maintaining strong communication with both internal stakeholders and customers.
This is a great opportunity to gain exposure to large-scale operational workflows, support cross-functional execution, and contribute to continuous improvement initiatives within builder and operations support teams.
Key Responsibilities Operations & Task Coordination - Track and coordinate completion of open tasks across construction and builder-related operations
- Manage daily task lists, follow-ups, and execution timelines
- Drive open items to resolution by coordinating across cross-functional teams
- Support execution of day-to-day operational activities for builder operations
Customer Communication & Escalation Support - Coordinate resolution of customer escalations
- Communicate updates clearly and professionally to customers and internal teams
- Ensure consistent, accurate, and timely communication throughout issue resolution
Operational Analysis & Continuous Improvement - Analyze opportunities for improvement in daily operations
- Support operational analysis and improvement initiatives
- Assist with documentation of processes, issues, and recommendations
Additional Support - Support additional team and operational needs as they arise
Required Education & Experience - Bachelor's degree preferred
- 4-5 years of experience, preferably in customer-facing or operational roles
Required Skills & Qualifications - Strong ability to stay organized and manage extensive task lists through completion
- Proven problem-solving skills, including ability to work with limited direction
- Clear, professional written and verbal communication skills
- Ability to manage competing priorities in a fast-paced environment
- Strong attention to detail and operational follow-through
- Proficiency in Microsoft Excel, PowerPoint, and Word
- Ability to document processes and translate data into actionable information
- Highly reliable, punctual, and consistent in attendance
- Collaborative and effective in building cross-functional relationships
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