ZipRecruiter

Log In

1

Operations Liaison Manager Jobs in Georgia (NOW HIRING)

Spire Motorsports

Ticket Liaison

Athens, GA · On-site

POSITION OVERVIEW The Ticket Liaison supports ticketing operations and customer service for the ... Manage the main ticketing box office/will-call table on game days, resolving ticketing disputes ...

TSG Resources, Inc.

Quality Operations Director

Atlanta, GA · On-site

$110.59 - $163.70/hr

Prior experience in chief-of-staff, operations liaison, performance improvement, clinical analytics, or senior project management capacity, preferred. Demonstrated experience managing complex, cross ...

SCP Health

Quality Operations Director

Atlanta, GA · On-site

Prior experience in chief-of-staff, operations liaison, performance improvement, clinical analytics, or senior project management capacity, preferred. * Demonstrated experience managing complex ...

SCP Health

Quality Operations Director

Atlanta, GA

Prior experience in chief-of-staff, operations liaison, performance improvement, clinical analytics, or senior project management capacity, preferred. * Demonstrated experience managing complex ...

SCP Health

Quality Operations Director

Atlanta, GA · On-site

$111 - $164/hr

Prior experience in chief-of-staff, operations liaison, performance improvement, clinical analytics, or senior project management capacity, preferred.Demonstrated experience managing complex, cross ...

next page

Showing results 1-20

All JobsOperations Liaison JobsOperations Liaison Manager JobsOperations Liaison Manager Jobs in Georgia

Operations Liaison Manager information

What is an operations liaison manager?

Operations Liaison Managers are professionals who act as a bridge between different departments, teams, or external partners to ensure smooth communication and coordination of activities. They are responsible for facilitating information flow, resolving issues, and helping align operational goals across the organization. Their role is essential in streamlining processes, improving efficiency, and ensuring that projects and activities run according to plan. Operations Liaison Managers often work in industries such as logistics, manufacturing, healthcare, and corporate environments.

How does an operations liaison manager facilitate communication between departments, and what challenges might arise?

An Operations Liaison Manager plays a critical role in ensuring smooth communication between various departments, such as logistics, customer service, and upper management. They often coordinate meetings, relay updates, and clarify priorities to keep all teams aligned toward common goals. Common challenges include managing conflicting departmental objectives, ensuring timely information flow, and navigating differences in communication styles. Successful Operations Liaison Managers use strong interpersonal and organizational skills to resolve misunderstandings and keep operations running efficiently.

What are the key skills and qualifications needed to thrive as an operations liaison manager, and why are they important?

To thrive as an Operations Liaison Manager, you need strong project management skills, business acumen, and a bachelor's degree in business, operations management, or a related field. Familiarity with ERP systems, workflow management tools, and sometimes Six Sigma or PMP certification is typical for this role. Exceptional communication, problem-solving, and relationship-building skills help you coordinate effectively between teams and stakeholders. These skills ensure seamless operations, efficient issue resolution, and alignment of business objectives across departments.

What is the difference between Operations Liaison Manager vs Operations Coordinator?

AspectOperations Liaison Manager

Required CredentialsTypically a bachelor's degree in business, management, or related field; experience in operations or project management

Work EnvironmentCorporate offices, manufacturing plants, or logistics centers; involves cross-departmental coordination

Employer & Industry UsageUsed across industries like manufacturing, logistics, and corporate sectors for overseeing operational communication

The Operations Liaison Manager focuses on strategic coordination and communication between departments or external partners, often with managerial responsibilities. In contrast, the Operations Coordinator handles day-to-day operational tasks, scheduling, and support activities. Both roles require strong organizational skills, but the Liaison Manager typically has more leadership and strategic oversight.

What cities in Georgia are hiring for Operations Liaison Manager jobs?

Cities in Georgia with the most Operations Liaison Manager job openings:

Operations Liaison Manager jobs near you

Ticket Liaison

Spire Motorsports

Athens, GA • On-site

Temporary

Posted 25 days ago

Job description

Love hockey, helping people and being part of the action? Join the Athens Rock Lobsters as a Ticket Liaison and help create a great fan experience from the first ticket purchased to the final horn!
You'll be one of the go-to people our fans count on, assisting season ticket members, group leaders and individual fans with everything from ticket purchases and digital ticketing to game-day questions and problem-solving. If you're friendly, organized, comfortable thinking on your feet and enjoy turning a frustrating moment into a great customer experience, we'd love to have you on our team.
POSITION OVERVIEW
The Ticket Liaison supports ticketing operations and customer service for the Athens Rock Lobsters during scheduled office hours and home games. This position assists season ticket members, group leaders and individual ticket purchasers with ticket purchases, account management, digital ticketing and general venue inquiries. On game days, the Ticket Liaison provides front-line support at the box office and will-call areas, helping resolve ticketing and account-access issues while delivering a positive and professional fan experience.
KEY RESPONSIBILITIES
  • Office Operations: Staff the front office ticketing lines during scheduled weekday hours; process ticket sales, upgrades, and exchanges using our ticketing platform.
  • Game Day Execution: Manage the main ticketing box office/will-call table on game days, resolving ticketing disputes, scans, and account access issues efficiently.
  • Customer Relationship Management: Assist season ticket members and group package holders with special requests, seat relocation, and digital ticketing app troubleshooting.
  • Inbound Communications: Answer phone calls and respond to ticketing email inquiries in a professional and timely manner.
  • Sales Assistance: Identify upselling and lead-generation opportunities during customer interactions and relay leads to the sales executive team.

QUALIFICATIONS & SKILLS
  • Prior experience in customer service, box office operations, or hospitality preferred.
  • Strong familiarity with digital ticketing systems (e.g., Ticketmaster, AXS, or similar platforms).
  • Exceptional interpersonal, communication, and conflict-resolution skills under pressure.
  • Ability to work flexible hours, including weekday office shifts, nights, weekends, and holidays according to the home game schedule.

Please note: Athens Rock Lobsters and all affiliated companies are Equal Opportunity employer(s). Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
Only direct hires need apply to or inquire about job postings at the Athens Rock Lobsters. We are not accepting calls, resumes or applications from recruiting firms at this time.

Apply