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Operations In Airport Jobs in Virginia (NOW HIRING)

Hyde Park Hospitality

Airport Lounge Cleaner

Dulles, VA · On-site

$20/hr

... in support of the lounge operations at the Sapphire Lounge by The Club located in the Washington Dulles International Airport. They work to ensure lounge specified areas are kept in a clean and ...

City of Manassas

Airfield Electrician

Manassas, VA · On-site

$61K - $107K/yr

Assists, as needed, in airport improvement projects and ensures contractors are in compliance with ... Actively participate as a member of the Snow Removal Team during winter operations. Subject to ...

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Operations In Airport information

What is the difference between Operations In Airport vs Ground Operations Agent?

AspectOperations In AirportGround Operations Agent
CertificationsTypically requires airport operations or safety certificationsRequires ground handling or safety certifications
Work EnvironmentAirport terminals, control towers, and operational areasAirport tarmacs, baggage claims, and aircraft servicing zones
Employer & Industry UsageAirlines, airports, and aviation service providersAirlines, ground handling companies, and airport services

Operations In Airport roles focus on overall airport management, coordination, and safety procedures, while Ground Operations Agents handle specific tasks like baggage handling, aircraft servicing, and ground support. Both roles are essential in airport operations but differ in scope and daily responsibilities.

Is operations in airport a high paying job?

Airport operations jobs typically offer moderate to competitive salaries depending on experience, location, and specific roles such as airport managers or security coordinators. While some positions can be well-paying, entry-level roles often have average wages, and additional certifications or management responsibilities can increase earning potential.

What does an airport operations in airport do?

An airport operations role involves managing daily activities to ensure the smooth and safe functioning of airport facilities, including coordinating aircraft movements, overseeing security procedures, and maintaining communication with airlines and ground services. The job requires strong organizational skills, knowledge of safety regulations, and often involves working in shifts to cover 24/7 operations.

What is the job of airport operations?

Airport operations professionals are responsible for managing daily activities at the airport, including coordinating aircraft movements, ensuring safety and security protocols are followed, and overseeing ground services. They work to ensure smooth and efficient airport functioning, often using tools like communication radios and safety procedures, and may require certifications such as security clearance or safety training.
Operations In Airport jobs near you
Infographic showing various Operations In Airport job openings in Virginia as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, 1% Temporary, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Airport Ambassador (Not to Exceed 4 Years and 5 Months)

Metropolitan Washington Airports Authority

Dulles, VA • On-site

$18.01/hr

Part-time

Re-posted 4 days ago

Key responsibilities

  • Guide the flow of passengers through the international arrivals areas, manage passenger lines, announce flights, and direct customers to check-in, customs, baggage, and concession areas.

  • Respond quickly to passenger questions and concerns, providing accurate information on flights, customs processes, ground transportation, and amenities.

  • Assist with airport operations and special events by providing information, tours, and customer service support, and help re-direct passengers during operational disruptions.

Job description

Compensation Grade:
A10
Salary Range:
$18.01-$18.01
Opening Date:
August 21, 2026
Closing Date:
Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date.
Airport Ambassadors are the front-line representative of the Airports Authority and demonstrates friendliness and helpfulness to travelers from nations all over the world.
Airport Ambassador
This is a non-career, temporary position.
Serves in the Airport Operations Department at Washington Dulles International Airport (IAD).
Models stellar customer service in providing information, customer service assistance and support to the traveling public and other airport users at IAD. Provides airport program and administrative support as needed. Performs related functions.
GENERAL RESPONSIBILITIES
Guides the flow of passengers through the Airport's international arrivals areas including the International Arrivals Building (IAB) and/or the Federal Inspection Station (FIS) by managing passenger lines, announcing flights, restricting queues, and directing customers to IAD's various check-in points and through customs, arrival, baggage, and concession areas.
Responds quickly to passenger questions and concerns, providing accurate information on flights, customs processes, ground transportation, and amenities offered in and around IAD.
Guides and informs passengers in the international facility by using customer service techniques and knowledge of U.S. Customs and Border Protection (CBP) regulations and processes, Airports Authority, IAD and non-Airports Authority offices' functions and key programs.
Directs passengers to a CBP Officer for processing.
Helps identify and analyze passenger expectations and concerns based on results of surveys, and/or customer complaints; makes recommendation to immediate supervisor to improve queuing procedures, patterns and wait times in the IAB/TSA areas.
Keeps abreast of information and issues that concern international flights and passengers.
Participates in Airport customer service initiatives such as the Going the Extra Mile program.
Assists Airport Operations Duty Managers in situations when the Aero Train (Automated People Mover) is out of service, by re-directing passengers.
Supports special event and promotional activities by providing information, tours, and general customer service assistance/support as required. May set up/tear down equipment/supplies for special events or assist with other types of set-up and clean up.
Performs other duties as assigned.
QUALIFICATIONS
Must be either US Citizen or Lawful Permanent Resident (Green Card).
Ability and willingness to interact with and provide assistance to others, including persons of different ethnic, cultural and socio-economic backgrounds.
Ability to work independently and solve routine problems in accordance with established priorities, policies, procedures, and standards.
Ability to speak and write effectively with emphasis on listening to and answering questions.
Skill in using a computer and modern office suite software with an emphasis on the ability to learn and use a variety of systems/software.
PREFERRED QUALIFICATIONS
One year of general work experience providing effective customer service.
Fluency in one (or more) of the following high-demand foreign languages: Amharic, Arabic, Chinese, French, German, Russian, and Telegu.
EDUCATION
High school diploma or a Certificate of General Educational Development (GED).
CERTIFICATIONS AND LICENSES REQUIRED
None.
NECESSARY SPECIAL FACTORS
Must be willing to work less than 30 hours/week.
Must be willing to work a shift starting at 5:00 am.
Must be willing to work a shift that does not end until 10 pm.
Must be willing to work weekends and holidays.
Work requires standing, walking and light physical effort to move supplies or equipment.
Subject to job pressures due to disruptions in passenger flow and/or from questions and concerns from passengers or airline personnel.
Work is typically reviewed in progress and upon completion for quality, quantity, timeliness, teamwork, customer service, and other factors.
A background security investigation will be required for all new hires.
Metropolitan Washington Airports Authority is an Equal Opportunity Employer.| Follow us on Twitter @MWAAcareers.

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