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Operations Implementation Manager Jobs in South Carolina

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Operations Manager

Myrtle Beach, SC · On-site

This role manages staff, resources, and workflows to achieve financial and operational targets ... Analyze operational processes and workflows, identify inefficiencies, and implement changes to ...

BrightView

Operations Manager

Bluffton, SC · On-site

This role manages staff, resources, and workflows to achieve financial and operational targets ... Analyze operational processes and workflows, identify inefficiencies, and implement changes to ...

Red Ventures

Product Manager | Allconnect

Fort Mill, SC · On-site +1

$80K - $120K/yr

What We're Looking For: * 2-5 years of experience in product management, product operations, implementation, solutions, consulting, or a similar role delivering software outcomes * Comfort working ...

Red Ventures

Product Manager | Allconnect

Fort Mill, SC · On-site

$80K - $120K/yr

What We're Looking For: * 2-5 years of experience in product management, product operations, implementation, solutions, consulting, or a similar role delivering software outcomes * Comfort working ...

D4C Dental Brands

Operations Manager

Greenville, SC · On-site

The Operations Manager at Ashby Park Pediatric Dentistry - Greenville plays a pivotal leadership ... Implement office policies which establish best approaches which result in achievement of ...

kgs

Operations Manager

Charleston, SC

Develop, implement, and monitor operational strategies, policies, and procedures to ensure ... Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources ...

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All JobsOperations Implementation JobsOperations Implementation Manager JobsOperations Implementation Manager Jobs in South Carolina

Operations Implementation Manager information

What does an operations implementation manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are some common challenges faced by operations implementation managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What are the key skills and qualifications needed to thrive as an operations implementation manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

How much do operations implementation managers make in the US?

Operations Implementation Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. They often require strong project management skills and familiarity with operational tools to succeed in their roles.

What are popular job titles related to Operations Implementation Manager jobs in South Carolina?

For Operations Implementation Manager jobs in South Carolina, the most frequently searched job titles are:

What job categories do people searching Operations Implementation Manager jobs in South Carolina look for?

The top searched job categories for Operations Implementation Manager jobs in South Carolina are:

Operations Implementation Manager jobs near you

Medicare Operations Senior Program Manager

Bcbsa

Columbia, SC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

This role will be responsible for operations management of the Federal Employee Program (FEP) Medicare Advantage (MA) EGWP line of business. Responsible for overseeing day-to-day operational work streams that support Medicare products and services to ensure operational/regulatory compliance consistent with FEP, Office of Personnel Management (OPM), and Centers for Medicare and Medicaid Services (CMS), and EGWP policies and procedures. Manage operational efficiencies/continuous improvement initiatives and support operational implementation of cross-functional initiatives to enhance member and provider experiences.
This position partners closely with FEPOC MA Operations, Compliance, Product, Clinical, Network, and Inter Plan & Products (IPP) teams to ensure product builds are compliant, timely, and operationally sound. Position will serve as the primary interface with operations and implementation partners throughout the product cycle and will play a critical role in driving the success of the company's product portfolio by delivering products that meet business objectives.
  • Manages business requirements, system implementations, UAT, and change management in partnership with the FEP Operations Center and cross-functional stakeholders. Ensures adherence to FEP program and ITS processes/procedures and applies deep Medicare Advantage regulatory and operational expertise to ensure CMS compliance and audit readiness.
  • Manages pre/post-launch operational monitoring, identifies execution gaps, and drives in-year corrections to maintain product integrity and compliance.
  • Relationship management skills to build and maintain a positive, collaborative working relationship across various internal and external functional areas/stakeholders. Establish cohesive relationships and influence decisions without having a direct functional reporting structure. Build trust, exhibit sense of urgency, drive consensus in resolving conflicts and decision making. Resolve or escalate issues, propose alternatives and set or manage expectations in a timely fashion.
  • Manages product implementation and operational readiness as directed by product development team in ensuring benefit builds at the operations and implementation partner level align precisely with approved CMS-compliant specifications. Support enrollment, member services, provider network operations, ANOC/EOC planning, and member experience initiatives.
  • Supports Product Development team with strategic planning, multi-year operational roadmaps, and process optimization using Lean Six Sigma and industry benchmarking. Manages vendor relationships, contracts, and RFPs; represent MA operations in governance forums and with CMS.
  • Manages collating MA product operational performance reporting including all applicable KPIs, SLAs, regulatory, and operational reporting metrics and appropriately distributes to BCBSA leadership.
  • Serves as a liaison and communicator to FEPOC Operations team, presenting recommendations to leadership and mentoring operational staff.

The posting range for this position is:

105,400.00 - 152,800.00


Qualifications:
Education

  • Required BS in Healthcare, Business Administration, Public Health, or related field; or equivalent experience

Experience

  • Required 8+ Years experience in Medicare/Medicare Advantage Operations, healthcare operations, and health insurance or managed care.


Knowledge Skills and Abilities

  • Deep knowledge of Medicare Advantage, Part D, and CMS regulations.
  • Experience leading/supporting large, cross functional programs/projects, including working with TPAs/BPOs.
  • Experience working with core processing platforms like - Facets, HealthEdge, QNXT etc.
  • Strong analytical skills with ability to interpret utilization data, competitive benchmarking, and quality/Stars metrics to drive benefit enhancement decisions.
  • Excellent written, oral communication, and presentation skills; proven ability to develop and deliver executive-level materials and represent product initiatives to senior stakeholders.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with project management tools and data visualization platforms.
  • Strong stakeholder management and relationship-building skills with the ability to influence without authority across Legal, Compliance, Actuarial, Clinical, and Operations functions.


Extra Posting Information:

#LI-Remote

The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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