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Operations Director Jobs in Victoria, BC (NOW HIRING)

Franchise Location

Director of Operations

Victoria, BC · On-site

The Westin Bear Mountain Golf Resort & Spa is seeking an experienced and inspiring Director of Operations to support the overall daily operations of the hotel and provide direct oversight of key ...

Marriott

Director of Operations

Victoria, BC

The Westin Bear Mountain Golf Resort & Spa is seeking an experienced and inspiring Director of Operations to support the overall daily operations of the hotel and provide direct oversight of key ...

Sysco

Director of Operations

Victoria, BC · On-site

CA$93K - CA$175K/yr

Role: This is a Senior Leadership Operations position responsible for Inbound and Outbound ... Accountable for the accuracy of timecards,approvalsand scheduling of direct reports * Complies ...

THRIVE Social Services

Executive Director

Victoria, BC

$130K - $150K/yr

Financial and Operational Acumen: Demonstrates strong understanding of budgeting, financial ... Board of Directors. * Direct Reports: Senior leadership / program and operations staff (as ...

New

Dakwakada

Operations Manager

Victoria, BC · On-site

Operations Manager Position Summary The Operations Manager is responsible for the planning, coordination, and execution of all operational activities at Harbour Door Services, including installation ...

Ferguson Moving

Operations Manager

Victoria, BC · On-site

CA$60K - CA$65K/yr

Branch Operations Manager Full-Time | Reports to Regional Manager | Victoria, BC Lead the team that delivers exceptional moving experiences in Victoria! As Branch Operations Manager, you'll oversee ...

EUTELSAT SA

Account Director, Canada

Victoria, BC · On-site +1

Job Overview We are looking for a highly skilled and driven Account Director, Canada, with ... and operations teams to ensure successful deployment and service performance. * Enable partner ...

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Operations Director information

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What are the most commonly searched types of Operations jobs in Victoria, BC?

The most popular types of Operations jobs in Victoria, BC are:

What job categories do people searching Operations Director jobs in Victoria, BC look for?

The top searched job categories for Operations Director jobs in Victoria, BC are:

What cities near Victoria, BC are hiring for Operations Director jobs?

Cities near Victoria, BC with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Victoria, BC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director of Operations

Franchise Location

Victoria, BC • On-site

Full-time

Dental, Vision, PTO

Posted 25 days ago

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Malak Holdings. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Westin Bear Mountain Golf Resort & Spa is seeking an experienced and inspiring Director of Operations to support the overall daily operations of the hotel and provide direct oversight of key guest-facing departments, including Front Office, Food and Beverage operations, and Spa services.
This leadership role is responsible for ensuring that all areas operate efficiently and profitably while remaining aligned with Westin brand standards, service expectations, and hotel ownership's objectives.
Working closely with department heads and frontline teams, the Director of Operations will help deliver a consistent and elevated guest experience while maintaining strong operational controls, associate engagement, and service excellence.
The successful candidate will demonstrate excellent leadership, communication, problem-solving, and organizational skills and must be available to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
Hotel Front Office Oversight
Oversee day-to-day hotel operations to ensure smooth coordination between departments, including Front Office, Housekeeping, Food and Beverage, Spa, Maintenance, Horticulture, and other guest service areas.
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed.
Ensure Housekeeping standards are met and productivity goals for the department are established and maintained.
Monitor guest satisfaction scores, online reviews, service recovery efforts, and internal quality audits.
Ensure all departments maintain a high level of cleanliness, safety, presentation, and operational readiness.
Conduct regular property walks to identify service, maintenance, cleanliness, and guest experience opportunities.
Assist in preparing and managing operational budgets, forecasts, labor controls, and departmental expense reviews.
Promote a culture of accountability, teamwork, professionalism, and proactive guest service.
Food and Beverage Oversight
Provide leadership and operational oversight for all Food and Beverage outlets.
Ensure Food and Beverage operations meet revenue, profitability, service, quality, and guest satisfaction goals.
Partner with the Executive Chef, Food and Beverage Manager, Banquet Manager, and other leaders to maintain menu quality, service standards, cost controls, and operational efficiency.
Monitor labor costs, food costs, beverage costs, inventory controls, purchasing practices, and waste reduction initiatives.
Ensure compliance with health, sanitation, liquor, food safety, and brand requirements.
Support banquet and event execution to ensure timely setup, high-quality service, and successful client experiences.
Identify opportunities to grow Food and Beverage revenue through promotions, local partnerships, upselling, improved outlet performance, and enhanced guest experiences.
Spa Oversight
Oversee Spa operations to ensure a premium, wellness-oriented guest experience.
Work with the Spa Manager to manage treatment quality, therapist scheduling, retail sales, inventory, cleanliness, and guest satisfaction.
Monitor Spa revenue, utilization, labor productivity, retail performance, treatment mix, and profitability.
Ensure all Spa team members follow licensing requirements, safety protocols, service standards, and professional conduct expectations.
Collaborate with Sales, Marketing, Rooms, and Food and Beverage teams to create integrated wellness experiences for hotel guests, groups, and local customers.
Leadership and Team Management
Recruit, train, coach, and develop managers, supervisors, and frontline associates across assigned departments.
Set clear performance expectations and hold teams accountable for service delivery, productivity, and compliance.
Conduct regular meetings with department leaders to review performance, staffing, guest feedback, financial results, and operational priorities.
Financial and Business Performance
Monitor departmental revenue, expenses, payroll, productivity, and profitability.
Review financial reports and operational metrics to identify trends, risks, and opportunities.
Implement cost-control measures while maintaining guest service quality and brand standards.
Support revenue-generating initiatives across Rooms, Food and Beverage, Spa, meetings, and ancillary services.
Guest Experience and Brand Standards
Serve as a visible leader in the hotel, engaging with guests, resolving concerns, and ensuring service recovery is handled promptly and professionally.
Ensure compliance with Marriott and Westin brand standards, quality assurance expectations, and guest experience requirements.
Maintain strong relationships with guests, group clients, vendors, local partners, and ownership representatives, when appropriate.
Dental care Vision care Paid time off Complimentary access to the on-site gym On-site parking

This company is an equal opportunity employer.

frnch1

Employment Type: FULL_TIME

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