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Operations Director Jobs in Hackettstown, NJ (NOW HIRING)

DHL

CryoPDP Operations Director

Morris Plains, NJ · On-site

CryoPDP Operations Director This position requires approximately 40-50% travel to company branches and customer locations and occasional travel within the LATAM region (15-20%) . The Director of ...

DPDHL

CryoPDP Operations Director

Morris Plains, NJ · On-site

CryoPDP Operations Director This position requires approximately 40-50% travel to company branches and customer locations and occasional travel within the LATAM region (15-20%) . The Director of ...

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Operations Director information

See Hackettstown, NJ salary details

$35.1K

$111.3K

$185.5K

How much do operations director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations director in Hackettstown, NJ is $111,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $140,000.00 per year, depending on experience, location, and employer.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Hackettstown, NJ? The most popular types of Operations jobs in Hackettstown, NJ are:
What job categories do people searching Operations Director jobs in Hackettstown, NJ look for? The top searched job categories for Operations Director jobs in Hackettstown, NJ are:
What cities near Hackettstown, NJ are hiring for Operations Director jobs? Cities near Hackettstown, NJ with the most Operations Director job openings:
Operations Director jobs near you
Infographic showing various Operations Director job openings in Hackettstown, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution, with an average salary of $111,265 per year, or $53.5 per hour.

CryoPDP Operations Director

DHL

Morris Plains, NJ • On-site

Full-time

Posted 6 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies

Job description

This position has a salary range of $119,000 - $124,700, plus bonus potential.
Preferred internal candidates have been identified. All qualified candidates will be considered for this role and future opportunities.
CryoPDP Operations Director
This position requires approximately 40-50% travel to company branches and customer locations and occasional travel within the LATAM region (15-20%) . The Director of Operations must maintain a regular presence at regional facilities to provide leadership, operational oversight, employee development, and customer support.
The Director of Operations leads CRYOPDP's US pharmaceutical cold chain logistics platform across five facilities, ensuring GDP compliance, temperature integrity, and service excellence for cell and gene therapy, clinical trials, and commercial pharma clients.
This role owns operational strategy, team development across all branches, process standardization, technology adoption (BigQuery/Looker, CargoWise optimization, automation), vendor management, and DHL integration execution.
The Director is accountable for cross-branch P&L performance, client retention through operational excellence, and building a scalable operations infrastructure. The Director of Operations role will also provide operations oversight and support for the LATAM region.
Primary Responsibilities
  • Develop and implement strategy for the start-up of new operations
  • Lead, and establish an open communication path with your team
  • Delegate tasks effectively with clear goals
  • Maximize profitability through superior customer service
  • Oversee and streamline cold chain logistics operations to ensure efficient, timely delivery of services
  • Develop operational procedures, establish performance metrics, and continuously assess and refine processes, Team Leadership & Development: Lead, motivate, and support a large team, fostering a culture of accountability, professional growth, high performance, and ethical conduct
  • Ensure adherence to industry regulations, maintain equipment to meet quality standards, and implement quality processes to safeguard the integrity of the cold chain
  • Regularly assess operational performance, compare against benchmarks, and adjust strategies for continual improvement
  • Act as a key point of contact for major clients and collaborate effectively with the executive team and other stakeholders
  • Drive initiatives to boost operational efficiency, reduce costs, and elevate service quality
  • Review, analyze, and present cost savings initiatives to the management team
  • Make recommendations in the development of long-term strategies
  • Manage the financial aspects of each location while working closely with the VP of US Operations
  • Organize relationships and agreements with external partners and vendors
  • Lead business case justification for capital and asset deployment
  • Lead DHL Express integration across all US branches: service transition, rate structures, and operational alignment.
  • Manage Philippines and India offshore team strategy and performance: task allocation, quality standards, and capacity planning.
  • Ensure compliance with company policies and procedures
  • Develop and maintain strategic relationships with vendors across the LATAM region
  • Identify, evaluate, onboard, and manage vendors to ensure quality, cost-effectiveness, and service excellence
  • Lead contract negotiations, pricing discussions, and service-level agreements (SLAs)
  • Monitor vendor performance using KPIs and conduct regular business reviews
  • Resolve supplier performance issues and implement corrective action plans
  • Ensure vendors comply with company policies, regulatory requirements, and contractual obligations
  • Collaborate with Procurement, Supply Chain, Finance, Legal, and Operations teams to support business needs
  • Drive cost-saving initiatives and continuous process improvements
  • Analyze market trends, supplier capabilities, and regional risks to support sourcing strategies
  • Manage vendor risk assessments and business continuity planning
  • Prepare reports and dashboards on vendor performance, spend analysis, and contract status
  • Support regional expansion and sourcing initiatives across Latin American countries

Required Education and Experience
  • At least 5 years' experience in temperature-controlled logistics with a heavy focus on Managing Operations
  • A degree in Logistics, Transportation Management, or Business or equivalent work experience.
  • Bilingual in English and Spanish languages preferred
  • Multi-site operations management experience across 3+ locations.
  • Track record of implementing operational technology (TMS, WMS, BI dashboards).
  • Experience managing offshore/distributed teams.
  • DHL Express or major integrator network experience is preferred
  • BigQuery/Looker Studio proficiency for operational analytics.
  • Track record of building SOPs and process standardization across distributed teams.
  • Good Distribution Practices experience in Clinical Trials Logistics
  • Experience in Quality Assurance in internal audits for ISO 9001/2015 and GDP
  • Excellent analytical, organizational, and communication skills
  • Operational performance knowledge
  • Negotiation skills
  • Good in Project Management
  • Strong Lean / Six Sigma acumen
  • Good use of standard Google Workspace, especially Sheets
  • Experience in cross-functional roles with a requirement to remain independent and impartial and focus on company objectives
  • Experience in the Pharmaceutical industry is preferred
  • Team player able to work closely with procurement, operations, and transport teams internally as well as with external stakeholders
  • Multitasking - the ability to work and deliver multiple projects at the same time
  • Strong decision-making skills
  • Critical thinking skills, creative and innovative solutions to internal and external client needs
  • Strong industry and company business knowledge
  • Ability to interpret financial data and manage a budget

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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