Operations Development Manager Jobs in New Orleans, LA

Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference!

Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment.

NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement!

Overview

The Business Development Manager works within an assigned sales territory to promote the company’s expert services and secure new business for Rimkus. Develops a solid client base through direct or indirect contact and prospecting. Services and maintains accounts with existing clients and increases the firm’s presence in the local, provincial, and national markets. Works to resolve client concerns and complaints. Collaborates with territory business unit leader to achieve territory revenue goals. Generally, does not supervise others. Works under general supervision exercising initiative and independent judgement in the performance of assigned tasks.

Essential Job Functions

• Responsible for the development and execution of competitive sales and relationship development strategies designed to secure maximum market potential and client satisfaction within assigned territory.
• Identifies and pursues prospective clients leveraging internal and external resources to develop new relationships and opportunities.
• Sells the company’s services to prospective clients (i.e. corporate and commercial clients, municipalities, government agencies, building owners, developers, etc.) to secure new client accounts, deeper client penetration, and repeat business.
• Reinforces relationships with current clients through regular contact and promotion of value-added services for future business.
• Effectively plans for and executes the targeted number of value-added in-person client contacts (i.e. growth calls) each week to increase market penetration and share; effectively follows up to nurture and close sales opportunities.
• Maintains and updates client relationship management (CRM) system database with accurate documentation of contacts, activities, leads, and opportunities on a real-time basis.
• Leverages CRM to develop and track individual business development efforts.
• Secures and assists in the preparation of requests for proposals (RFPs) including completion, delivery, oversight, and execution.
• Receives incoming assignments / opportunities from clients and coordinates with operations to provide qualified, available experts for consideration.
• Maintains good relationships among company operations personnel, serving as the liaison between them and our clients where required.
• Supports operations to address / resolve outstanding client concerns or needs as required.
• Participates in key sales strategies, industry events, trade shows, and electronic contract programs.
• Attends client-related professional and social functions, conventions and events as needed to promote company services, which may require occasional after business hours work and travel.
• Supports efforts for timely collection of client receivables.
• Daily travel predominantly in and around the local metropolitan area.

 Required Experience, Education and Certifications

• Minimum of a Bachelor’s degree in Marketing or Business, or a related field.
• Minimum of 5+ years of professional-level experience in consultative sales, business development, client relationship management, or account management.
• Experience with the building engineering, roofing, or construction industries.
• Valid driver’s license and reliable transportation are required.

Required Skills and Abilities

• Must have a high level of professionalism, well-developed interpersonal skills, and professional dress and demeanor.
• Ability to utilize a highly practiced and successful prospecting, relationship development and sales skillset to drive revenue growth.
• Must have a strong understanding of industry-specific concepts and terminology.
• Self-starter, self-motivated, multi-tasker, able to work independently or within a team.
• Strong proficiency in Microsoft Office applications (Excel, Word, Power Point, Outlook).
• Must be highly perceptive; capable of interacting and communicating with individuals at all levels, exercising diplomacy and tact.
• Outstanding written and verbal communication skills.
• Continual attention to detail, establishing priorities and meeting deadlines.

Physical Demands, Overtime, and Travel Requirements

Physical Demands – Work is performed primarily in an office setting, including corporate, client and field offices. Driving a vehicle to client and field offices is required. The employee is frequently required to stand, walk, sit, hear, and talk (must be able to speak and communicate clearly with others). Employee may lift and/or move up to 25 pounds. Clear vision and depth perception are also necessary.

Overtime – There will be some occasions where overtime (or working after normal business hours) will be required to meet the demands of the position.

Travel – This position requires up to 80% local area travel. Some out-of-area and overnight travel may be required.

At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions.

Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status.

THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT

Rimkus works with a limited number of approved recruiting partners. All agency submissions must be made through our designated submission process. Unsolicited resumes will not be recognized.