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Operations Control Jobs in South Carolina (NOW HIRING)

MedQuest

Outpatient MRI Technologist

Columbia, SC · On-site

... operations, control costs, and deliver an unmatched patient experience. Patients, referring physicians, and healthcare systems count on MedQuest, and we're growing to meet the demand.

MedQuest

Outpatient CT Technologist

Columbia, SC · On-site

... operations, control costs, and deliver an unmatched patient experience. Patients, referring physicians, and healthcare systems count on MedQuest, and we're growing to meet the demand.

MedQuest

Outpatient MRI Technologist

Charleston, SC · On-site

... operations, control costs, and deliver an unmatched patient experience. Patients, referring physicians, and healthcare systems count on MedQuest, and we're growing to meet the demand.

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Operations Control information

What is operations control?

Operations Control refers to the process of monitoring, managing, and optimizing an organization's day-to-day activities to ensure everything runs smoothly and efficiently. Professionals in this role are responsible for overseeing workflows, resolving operational issues, and ensuring compliance with company policies and procedures. They play a crucial role in minimizing disruptions, improving productivity, and supporting overall business objectives. Operations Control is common in industries such as logistics, finance, and manufacturing, where precise coordination and oversight are essential.

How does an operations control professional typically interact with other departments within an organization?

Operations Control professionals play a key role in ensuring smooth, efficient processes by closely collaborating with departments such as logistics, finance, and customer service. They monitor workflows, identify bottlenecks, and communicate updates or issues to relevant teams to maintain operational continuity. Regular meetings and coordinated reporting are common, as Operations Control acts as a central hub for aligning cross-functional activities and ensuring compliance with company standards. This collaborative environment helps quickly resolve challenges and improves overall organizational performance.

What are the key skills and qualifications needed to thrive as an operations control professional, and why are they important?

To thrive in Operations Control, you need strong analytical abilities, attention to detail, and a solid understanding of business processes or supply chain management, often supported by a relevant degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and risk management certifications is typically important. Effective communication, problem-solving skills, and the ability to remain calm under pressure help professionals excel in this role. These capabilities ensure smooth operations, minimize risks, and enable quick, informed decision-making in fast-paced environments.

What is the difference between Operations Control vs Operations Supervisor?

AspectOperations ControlOperations Supervisor
Primary FocusMonitoring and managing daily operational activities, ensuring processes run smoothlyOverseeing team performance, assigning tasks, and ensuring operational goals are met
Required CredentialsTypically requires operational certifications or relevant experienceOften requires supervisory or leadership experience, sometimes certifications
Work EnvironmentControl centers, operations rooms, or logistics hubsOn-site team management in operational facilities
Industry UsageCommon in logistics, manufacturing, transportation, and utilitiesCommon in retail, manufacturing, and service industries

Operations Control focuses on monitoring and managing daily operations to ensure efficiency, often working behind the scenes. Operations Supervisors lead teams, oversee performance, and implement operational strategies. While both roles require understanding of operational processes, Operations Control emphasizes real-time management, whereas Operations Supervisors focus on team leadership and task execution.

Is operations control a high paying job?

Operations control roles can offer competitive salaries, especially in industries like manufacturing, logistics, and transportation. Compensation varies based on experience, location, and company size, with higher-paying positions often requiring specialized skills and certifications. Overall, it can be a well-paying career path for those with relevant expertise.
Operations Control jobs near you
Infographic showing various Operations Control job openings in South Carolina as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Control Center Supervisor

Ballentine, SC • On-site

Swissport International AG
Transportation and Warehousing • 10K+ employees
Learn more about Swissport International AGexternal

Full-time

Re-posted 16 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

Job description

Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality?
If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you.


We are Aspire Pre-Flight Hospitality (Proudly part of Swissport). With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day.


We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’.
We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Pre-Flight Hospitality offering to meet our ambition of being the Best Lounge provider globally.

Job Summary

The OCC Supervisor oversees real-time operational performance for Fast Track services & Aspire Lounges, coordinating reservations, service delivery and customer claims. You ensure operational efficiency, seamless guest flow and premium service standards through strong communication and quick decision making.

Your activities

Operational Control
• Monitor and optimize reservation flows
• Coordinate operational activities (Fast Track & Lounge) with external partners
• Identify, escalate and resolve service disruptions proactively
• Ensure compliance with SOPs and service excellence standards

Customer Relations Management
• Supervise the processing of customer complaints and service requests
• Maintain a high level of empathy, clarity and professionalism in every case
• Analyze guest feedback and implement corrective actions to improve NPS

Communication & Stakeholder Coordination
• Act as the operational hub between lounges & Fast Track, airports and airline partners
• Deliver clear updates, reports and incident escalations in real time
• Maintain accurate logs of operational issues and resolutions

Reporting & Continuous Improvement
• Track KPIs related to operational performance and customer satisfaction
• Identify opportunities to enhance workflows and digital tools
• Contribute to improvement projects and operational innovation

Your profile

•Bachelor’s degree in Hospitality, Tourism, Operations or related field
• 2–3+ years’ experience in premium customer service environment
• Strong problem-solving and decision-making skills under time pressure
• Excellent communication skills in English (written and verbal)
• Customer-focused mindset with a passion for service excellence
• Comfortable using digital tools (dashboards, reporting platforms)
• Team spirit, resilience and positive attitude
• Flexibility to work varied hours based on operational needs (weekends/evenings)

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

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