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Operations Control Jobs in North Carolina (NOW HIRING)

Wells Fargo is seeking a Lead Control Management Officer to join the Corporate & Investment Banking (CIB) Operations Control organization, the first line of risk management for CIB Operations. This ...

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Operations Control information

What is operations control?

Operations Control refers to the process of monitoring, managing, and optimizing an organization's day-to-day activities to ensure everything runs smoothly and efficiently. Professionals in this role are responsible for overseeing workflows, resolving operational issues, and ensuring compliance with company policies and procedures. They play a crucial role in minimizing disruptions, improving productivity, and supporting overall business objectives. Operations Control is common in industries such as logistics, finance, and manufacturing, where precise coordination and oversight are essential.

How does an operations control professional typically interact with other departments within an organization?

Operations Control professionals play a key role in ensuring smooth, efficient processes by closely collaborating with departments such as logistics, finance, and customer service. They monitor workflows, identify bottlenecks, and communicate updates or issues to relevant teams to maintain operational continuity. Regular meetings and coordinated reporting are common, as Operations Control acts as a central hub for aligning cross-functional activities and ensuring compliance with company standards. This collaborative environment helps quickly resolve challenges and improves overall organizational performance.

What are the key skills and qualifications needed to thrive as an operations control professional, and why are they important?

To thrive in Operations Control, you need strong analytical abilities, attention to detail, and a solid understanding of business processes or supply chain management, often supported by a relevant degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and risk management certifications is typically important. Effective communication, problem-solving skills, and the ability to remain calm under pressure help professionals excel in this role. These capabilities ensure smooth operations, minimize risks, and enable quick, informed decision-making in fast-paced environments.

What is the difference between Operations Control vs Operations Supervisor?

AspectOperations ControlOperations Supervisor
Primary FocusMonitoring and managing daily operational activities, ensuring processes run smoothlyOverseeing team performance, assigning tasks, and ensuring operational goals are met
Required CredentialsTypically requires operational certifications or relevant experienceOften requires supervisory or leadership experience, sometimes certifications
Work EnvironmentControl centers, operations rooms, or logistics hubsOn-site team management in operational facilities
Industry UsageCommon in logistics, manufacturing, transportation, and utilitiesCommon in retail, manufacturing, and service industries

Operations Control focuses on monitoring and managing daily operations to ensure efficiency, often working behind the scenes. Operations Supervisors lead teams, oversee performance, and implement operational strategies. While both roles require understanding of operational processes, Operations Control emphasizes real-time management, whereas Operations Supervisors focus on team leadership and task execution.

Is operations control a high paying job?

Operations control roles can offer competitive salaries, especially in industries like manufacturing, logistics, and transportation. Compensation varies based on experience, location, and company size, with higher-paying positions often requiring specialized skills and certifications. Overall, it can be a well-paying career path for those with relevant expertise.
Infographic showing various Operations Control job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 7% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

CIB Operations Control BCM

Charlotte, NC

Wells Fargo
Finance and Insurance • 10K+ employees

Full-time

Posted 4 days ago


Wells Fargo rating

7.7

Company rating: 7.7 out of 10

Based on 718 frontline employees who took The Breakroom Quiz


Job description

Why Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.

Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!

About this role:

Wells Fargo is seeking a Lead Control Management Officer to join the Corporate & Investment Banking (CIB) Operations Control organization, the first line of risk management for CIB Operations. This team is responsible for identifying, assessing, and managing operational and regulatory risks across a complex global environment while providing independent oversight to ensure controls are effective, risks are appropriately managed, and regulatory obligations are met.

This role supports the Trade & Transaction Reporting and Non-Financial Regulatory Reporting functions within CIB Operations Control. The position plays a critical role in overseeing regulatory obligations, governance, controls, new business initiatives, and risk management activities across multiple regulatory frameworks, including SEC, CFTC/NFA, FINRA, MSRB, and MiFID.

Working closely with partners across Operations, Legal, Compliance, Risk, Technology, Data Management, Audit, and Transformation, this role is responsible for evaluating emerging risks, strengthening the control environment, and driving sustainable remediation of identified issues. The position provides independent challenge and oversight across a broad portfolio that includes regulatory reporting, operational risk management, control effectiveness, business transformation efforts, new business initiatives, and regulatory change management.

This is an excellent opportunity for a risk and control professional who enjoys working in a fast-paced environment, partnering across multiple functions, and helping ensure the organization maintains a strong and effective control framework while supporting key business priorities.


In this role, you will:

  • Act as an advisor to more experienced leaders in developing risk mitigation strategies for complex and highly integrated business specific risk across different business lines
  • Monitor, measure, evaluate, and report impact of decisions and business controls to the relevant business group and enterprise function
  • Lead the strategy and resolution of highly complex current and emerging risks requiring in depth evaluation across multiple areas or the enterprise, as well as good understanding of financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, and business process management
  • Provide vision, direction, and expertise to more experienced leaders on implementing innovative and significant business solutions for highly complex risks associated with business operations
  • Lead and mentor Control Management project or virtual teams
  • Engage with all levels of roles across the business group, and serve as an experienced advisor in designing and implementing risk mitigation strategies, business processes, and controls that mitigate risks and address regulatory requirements


Required Qualifications:

  • 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education



Desired Qualifications:

  • Experience supporting Qualified Financial Contracts (QFC), Non-Financial Regulatory Reporting (NFRR), and Trade & Transaction Reporting (TTR) programs.
  • Strong knowledge of internal controls, control design, operational risk management principles, and regulatory expectations.
  • Experience performing Risk and Control Self-Assessments (RCSA), risk identification, risk assessments, and enterprise risk management activities.
  • Working knowledge of Investment Banking Operations, including operational processes, regulatory obligations, and associated risks.
  • Strong understanding of regulatory reporting requirements and governance frameworks, including experience supporting compliance with SEC, CFTC/NFA, FINRA, MSRB, and MiFID regulations.
  • Demonstrated experience providing effective challenge and oversight of regulatory obligations, governance processes, control frameworks, and risk management programs.
  • Experience assessing risk and control impacts related to data management, automation, digitization initiatives, artificial intelligence (AI), and emerging technologies.
  • Proven ability to evaluate and strengthen control environments through data analysis, risk assessments, and proactive identification of emerging risks.
  • Experience managing multiple high-priority initiatives simultaneously, including audits, regulatory commitments, issue remediation, and control enhancement programs.
  • Demonstrated ability to synthesize data, risk assessments, audit findings, metrics, and qualitative insights into clear, concise communications that support risk-based decision-making.
  • Advanced proficiency in Microsoft Excel and PowerPoint, including analyzing complex data, developing actionable insights, and creating executive-level reporting materials.
  • Strong partnership, collaboration, and influencing skills, with the ability to build relationships and provide credible challenge across a highly matrixed organization.
  • Highly organized and self-directed, with strong judgment, risk management acumen, and the ability to prioritize competing demands, meet deadlines, and appropriately escalate issues when necessary.
  • Ability to navigate complex regulatory and operational environments while balancing business objectives, compliance requirements, and risk considerations.

Job Expectations:

  • Hybrid schedule: 3 days in office 2 days remote (based on listed location)
  • This position is not eligible for visa sponsorship
  • Relocation assistance is not available

Job Locations:

  • 144039-NC-550 S Tryon

**Required location(s) listed above. **Relocation assistance is not available for this position

Posting End Date:

14 Sep 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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About Wells Fargo

Sourced by ZipRecruiter

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is a leading middle market banking provider in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 41 on Fortune's 2022 rankings of America's largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health and a low-carbon economy.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

1852

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