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Operations Control Jobs in Massachusetts (NOW HIRING)

TSMG

Senior Teleoperations Lead

Watertown, MA

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control ...

TSMG

Senior Teleoperations Lead

Boston, MA

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control ...

Medline

Inventory Control Ld Operations

Uxbridge, MA · On-site

$25 - $36.25/hr

Effectively communicate with warehouse team members operations management, A/P, product divisions, inventory management, item master data, customer service, and internal audit to resolve ...

Medline

Inventory Control Ld Operations

Uxbridge, MA · On-site

$25 - $36.25/hr

Effectively communicate with warehouse team members operations management, A/P, product divisions, inventory management, item master data, customer service, and internal audit to resolve ...

Medline

Inventory Control Ld Operations

Uxbridge, MA · On-site

$25 - $36.25/hr

Effectively communicate with warehouse team members operations management, A/P, product divisions, inventory management, item master data, customer service, and internal audit to resolve ...

Medline

Inventory Control Ld Operations

Uxbridge, MA · On-site

$25 - $36.25/hr

Effectively communicate with warehouse team members operations management, A/P, product divisions, inventory management, item master data, customer service, and internal audit to resolve ...

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All JobsOperations Control JobsOperations Control Jobs in Massachusetts

Operations Control information

What is operations control?

Operations Control refers to the process of monitoring, managing, and optimizing an organization's day-to-day activities to ensure everything runs smoothly and efficiently. Professionals in this role are responsible for overseeing workflows, resolving operational issues, and ensuring compliance with company policies and procedures. They play a crucial role in minimizing disruptions, improving productivity, and supporting overall business objectives. Operations Control is common in industries such as logistics, finance, and manufacturing, where precise coordination and oversight are essential.

How does an operations control professional typically interact with other departments within an organization?

Operations Control professionals play a key role in ensuring smooth, efficient processes by closely collaborating with departments such as logistics, finance, and customer service. They monitor workflows, identify bottlenecks, and communicate updates or issues to relevant teams to maintain operational continuity. Regular meetings and coordinated reporting are common, as Operations Control acts as a central hub for aligning cross-functional activities and ensuring compliance with company standards. This collaborative environment helps quickly resolve challenges and improves overall organizational performance.

What are the key skills and qualifications needed to thrive as an operations control professional, and why are they important?

To thrive in Operations Control, you need strong analytical abilities, attention to detail, and a solid understanding of business processes or supply chain management, often supported by a relevant degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and risk management certifications is typically important. Effective communication, problem-solving skills, and the ability to remain calm under pressure help professionals excel in this role. These capabilities ensure smooth operations, minimize risks, and enable quick, informed decision-making in fast-paced environments.

What is the difference between Operations Control vs Operations Supervisor?

AspectOperations ControlOperations Supervisor
Primary FocusMonitoring and managing daily operational activities, ensuring processes run smoothlyOverseeing team performance, assigning tasks, and ensuring operational goals are met
Required CredentialsTypically requires operational certifications or relevant experienceOften requires supervisory or leadership experience, sometimes certifications
Work EnvironmentControl centers, operations rooms, or logistics hubsOn-site team management in operational facilities
Industry UsageCommon in logistics, manufacturing, transportation, and utilitiesCommon in retail, manufacturing, and service industries

Operations Control focuses on monitoring and managing daily operations to ensure efficiency, often working behind the scenes. Operations Supervisors lead teams, oversee performance, and implement operational strategies. While both roles require understanding of operational processes, Operations Control emphasizes real-time management, whereas Operations Supervisors focus on team leadership and task execution.

Is operations control a high paying job?

Operations control roles can offer competitive salaries, especially in industries like manufacturing, logistics, and transportation. Compensation varies based on experience, location, and company size, with higher-paying positions often requiring specialized skills and certifications. Overall, it can be a well-paying career path for those with relevant expertise.
Operations Control jobs near you
Infographic showing various Operations Control job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Teleoperations Lead

Watertown, MA

TSMG
See more jobs at TSMGexternal

Full-time

Re-posted 11 days ago

Job description

About the Role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

This position offers the opportunity to play a key role in scaling next-generation robotics deployments while helping shape operational processes, performance standards, and workforce development across multiple locations and projects.

Responsibilities
  • Supervise teleoperation teams across multiple shifts
  • Coordinate robot operations and deployment schedules
  • Monitor operational KPIs and productivity
  • Ensure compliance with safety and quality standards
  • Escalate technical issues and coordinate resolution
  • Train and mentor new teleoperators
  • Support customer-facing robotics deployments
  • Produce operational reports and performance summaries
Requirements
  • Previous experience in teleoperations, robotics operations, AV operations, drone operations, fleet management, or control-room environments
  • Experience leading operational teams
  • Strong troubleshooting and decision-making skills
  • Excellent communication and reporting abilities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.