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Operations Compliance Manager Jobs in Port Richey, FL

As an Operations Manager you'll own delivery for assigned campaigns, translating client ... End-to-end campaign delivery : own staffing outcomes, utilization, SLA compliance, margin, and day ...

Operations Manager

Lutz, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute ...

Operations Manager

Lutz, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute ...

... Compliance, Legal, and Security. It plays a key role in audit readiness, operational risk management, and workforce governance. Key Responsibilities * Administer end-to-end background screening ...

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Regional Operations Manager

Tampa, FL · On-site

$119K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ensure compliance with health and safety standards in the delivery of work through activities such ... Operations Management * Manage operational budgets with a focus on cost control and order ...

Operations Manager

Lutz, FL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensuring compliance with health and safety regulations, maintaining proper certifications, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

Tampa, FL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensuring compliance with health and safety regulations, maintaining proper certifications, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

Land O Lakes, FL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensuring compliance with health and safety regulations, maintaining proper certifications, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

Tampa, FL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensuring compliance with health and safety regulations, maintaining proper certifications, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

Hudson, FL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensuring compliance with health and safety regulations, maintaining proper certifications, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

Land O Lakes, FL · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensuring compliance with health and safety regulations, maintaining proper certifications, and ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

Lutz, FL · On-site

$71K - $75K/yr

... compliance. * Support vendor-driven operational projects after implementation, including ongoing vendor communication, issue follow-up, performance tracking, and outcome monitoring as assigned ...

... compliance. * Support vendor-driven operational projects after implementation, including ongoing vendor communication, issue follow-up, performance tracking, and outcome monitoring as assigned ...

New

Health Center Office Manager

Lutz, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong understanding of healthcare operations, compliance, and regulations Benefits & Rewards TFHC ... As an Office Manager at TFHC, you'll play a key leadership role in ensuring operational excellence ...

Showing results 41-60

Operations Compliance Manager information

See Port Richey, FL salary details

$34.1K

$84.3K

$139.2K

How much do operations compliance manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for operations compliance manager in Port Richey, FL is $84,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations compliance manager?

To thrive as an Operations Compliance Manager, you need a solid understanding of regulatory requirements, risk management, and operational processes, typically supported by a degree in business, finance, or a related field. Familiarity with compliance management systems, auditing tools, and certifications such as Certified Compliance & Ethics Professional (CCEP) are highly valuable. Exceptional analytical thinking, attention to detail, and strong communication skills help you navigate complex regulations and lead teams effectively. These competencies ensure organizational adherence to laws, minimize risks, and foster a culture of compliance for sustained business success.

What is an operations compliance manager?

Operations Compliance Managers are professionals responsible for ensuring that an organization's operational processes adhere to internal policies and external regulations. They develop, implement, and monitor compliance programs to minimize risk and maintain ethical standards. These managers also conduct audits, train staff, and address any compliance issues that arise. Their role is crucial in industries such as finance, healthcare, and manufacturing where regulatory requirements are strict.

What is the difference between Operations Compliance Manager vs Operations Analyst?

AspectOperations Compliance ManagerOperations Analyst
Required CredentialsCertifications in compliance, risk management, or industry-specific standardsOften requires a degree in business, finance, or related field; certifications are a plus
Work EnvironmentOversees compliance policies, audits, and regulatory adherence within operations teamsAnalyzes operational data, identifies inefficiencies, and supports process improvements
Employer & Industry UsageUsed in industries with strict regulatory requirements like finance, healthcare, and manufacturingCommon across various industries for operational analysis and reporting

The Operations Compliance Manager focuses on ensuring that company operations adhere to legal and regulatory standards, managing audits and compliance programs. In contrast, the Operations Analyst primarily analyzes operational data to improve efficiency and support decision-making. Both roles are vital in operational management but serve different functions within organizations.

How does an operations compliance manager typically collaborate with other departments to ensure regulatory adherence?

An Operations Compliance Manager works closely with departments such as legal, finance, and operations to interpret regulations and implement effective compliance procedures. This collaboration often involves conducting trainings, reviewing processes for compliance risks, and coordinating audits or corrective actions. Regular communication and cross-functional meetings are essential to address evolving regulations and ensure that all teams understand and follow compliance standards. By fostering these partnerships, the manager helps create a culture of compliance across the organization.

What are popular job titles related to Operations Compliance Manager jobs in Port Richey, FL?

For Operations Compliance Manager jobs in Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Operations Compliance Manager jobs in Port Richey, FL look for?

The top searched job categories for Operations Compliance Manager jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for Operations Compliance Manager jobs?

Cities near Port Richey, FL with the most Operations Compliance Manager job openings:

Full-time

Re-posted 26 days ago


Job description

About this role

At ShyftOff you'll sit at the center of our delivery engine. ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform that is designed to scale their workforce in just a few clicks. As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in the right seats, training resources enable quality, and operational signals are turned into timely, tactical decisions that protect SLA performance and margin.

What you'll own
  • End-to-end campaign delivery: own staffing outcomes, utilization, SLA compliance, margin, and day-to-day operational health for assigned accounts.
  • Agent matching & success: move agent 1099s through ShyftOff's pipeline and place the highest-quality agents on campaigns - balancing speed, fit, and quality to meet campaign demand.
  • WFM partnership: work closely with the Director of WFM to ensure shifts are picked up and intraday actions are taken so occupancy and adherence targets are achieved. You will own client-provided forecasting data to deliver perfect staffing.
  • Training & enablement oversight: ensure training materials and support resources (both ShyftOff and client-provided) are current, high-quality, and evolving. Keep client training up to date to satisfy agent performance requirements and maintains quality standards.
  • Quality & performance: own QA program inputs and outcomes - ensure QA frameworks, scorecards, and feedback loops are producing the quality required to meet client expectations.
  • Data-driven deployment: use data to interpret staffing accuracy, SLA compliance, occupancy, and other operational metrics - deploy and reallocate agent talent and resources to meet targets.
  • Platform partnership: partner with Product & Engineering to maintain platform efficiency and provide input for enhancements to WFM tools, QA platforms, knowledge management, and AI automation to improve productivity and reduce cost-to-serve.
  • Client partnership: run operational business reviews and proactively communicate delivery status, opportunities, and remediation plans to client stakeholders.
Client KPIs you'll align to

Typical client KPIs you'll manage toward include: AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA compliance.

What success looks like in the first 3 months:
  • Staffing accuracy and agent pool health strong enough to meet client staffing targets.
  • SLA compliance at or above client targets.
  • Clear evidence that training and support resources produce consistent quality outcomes.
  • Measurable improvements in CSAT/FCR or other client KPIs through improved talent placement and QA alignment.
  • Playbooks and processes that make deployments repeatable and reduce time-to-stability for new campaigns.
You'll thrive here if you have
  • 5+ years in contact center / BPO operations, with direct ownership of contact center service delivery and/or client outcomes.
  • 3+ years managing and collaborating across teams that include team leads, QA analysts, WFM teams, and agents with measurable performance outcomes.
  • Deep familiarity with contact center KPIs (AHT, ASA, FCR, CSAT, NPS, occupancy, shrinkage, SLA compliance, etc).
  • Hands-on experience working with WFM teams and WFM tools.
  • Strong ability to critically review and improve client-provided training and support materials.
  • Strong operational instincts and the ability to turn data into tactical decisions about where to deploy agent talent.
  • Excellent stakeholder and client communication skills - you'll present operational realities and remediation plans to clients.
  • Advanced Excel skills (pivot tables, index-match, advanced formulas); analytics or SQL experience is a plus.
Nice to have
  • Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.
  • Experience with QA frameworks, accreditation programs, or training program design.
  • Experience with AI/automation or knowledge management platforms.
Employment Type: FULL_TIME

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About ShyftOff

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

1 - 10 Employees

Headquarters location

Tampa, FL, US

Year founded

2020