Operations Compliance Manager Jobs in Utah (NOW HIRING)

Current Employees of Happen Bank: Please apply via your internal Workday Account

Happen Bank(formerly LendingClub)is built around a simple purpose: to clear the way to help people turn intention into action, and action intofinancial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the RoleThe Compliance Advisory team helps the business deliver products and experiences that meet regulatory requirements while supporting responsible growth. This role is responsible for driving compliance outcomes across the bank's Deposit and Lending products by providing trusted advisory support, identifying and mitigating regulatory risk, and strengthening controls that enable sustainable business performance. You will work closely with cross-functional partners to influence decisions, improve processes, and ensure compliance considerations are embedded throughout the product and customer lifecycle.What You'll Do

• Assist with the assessment of all regulatory risks and controls related to deposit and lending products, including identifying gaps in controls, highlighting areas of highest risk, and developing appropriate risk mitigation strategies
• Participate in discussions with senior management including within strategic priorities, risk assessments, regulatory change management, compliance monitoring and testing, training, issues management, consumer complaints, and third-party risk
• Develop and maintain policies, standards, and other documented measures to formally set forth the principles and practices of regulatory compliance related to deposit and lending operations
• Work with business leaders and management to socialize compliance principles and practices and assist with developing procedures, systems, and processes to execute policy requirements
• Assist the Compliance Program Office with the development of regulation-based training and targeted role-based training covering the laws, regulations, and policy requirements related to the product operations
• Collaborate with Testing and Monitoring Teams to establish strategies and protocols to assess and measure compliance with legal and regulatory requirements and identify defects and deficiencies requiring corrective action
• Ensure material compliance issues identified by any means and through any source are recorded, tracked, and reported to ensure their appropriate and timely resolution
• Coordinate with Regulatory Change Management to identify new or changes to laws, regulations, and regulatory guidance and work with business management to operationalize/implement requirements
• Prepare, deliver, and effectively communicate compliance analysis and reporting to oversight committees and management

About You

• 6+ years of banking or financial services experience, primarily in compliance, risk management and/or audit functions, and a bachelor's degree or higher, or equivalent combination of education and experience.
• 3+ years of direct experience in deposits and lending compliance with a focus on consumer regulations
• Proficient in consumer compliance and related consumer protection regulations (i.e., DD, TISA, ECOA, UDAAP, TILA, FCRA, MLA/SCRA, TCPA, GLBA, EFTA, ESIGN), state laws and safety and soundness risks, and the internal controls needed to mitigate those risks
• You understand how to apply AI to complex, high-stakes work - not just for efficiency, but to unlock better outcomes and you set a high bar for responsible use.
• You foster a culture of innovation by adding AI where it genuinely adds value, while keeping accountability sharp.
• Experience working in a fast-paced dynamic environment with the ability to deliver quality results in the face of competing priorities, aggressive timelines, and evolving direction
• Ability to independently manage complex assignments, exercise sound judgment, and balance regulatory requirements with business objectives
• Experience partnering with stakeholders across multiple functions and influencing decisions through effective communication and trusted advisory relationships
• Strong analytical, organizational, and problem-solving skills with attention to detail and a risk-based mindset
• Demonstrated ability to identify opportunities for process improvement and drive enhancements that strengthen compliance outcomes

Nice to have

• Professional certification(s) such as Certified Regulatory Compliance Manager (CRCM)
• Experience supporting regulatory examination and compliance audits, including developing and tracking timely corrective action

Work Location
San Francisco or Lehi

The above locations are eligible offices for this role.The locations have been determined to foster in-person collaboration with this role's team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role's success, and remote placement will not be considered.Happen Bank offers relocation, based on actual job level.
Time Zone Requirements
Local hours (PT, MT)
While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to Happen Bank offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 102,000-159,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We're creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@happen.com.

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