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Operations Associate Jobs in Rowlett, TX (NOW HIRING)

NCD Agency LLC

Revenue Operations Associate

Dallas, TX · On-site

Summary NCD is seeking a Revenue Operations Associate to join our Operations team. This role owns the full lifecycle of billing accuracy, payment file processing, partner analytics, and exception ...

Tapcheck

Payment Operations Associate

Plano, TX · On-site

$24 - $28/hr

About the Job Tapcheck is looking for a Payments Operations Associate to join our growing team in Plano, TX. In this role, you'll sit at the intersection of customer support and financial operations ...

NCD Agency LLC

Billing Operations Associate

Dallas, TX · On-site

Summary NCD is seeking a Billing Operations Associate to join our Operations team. This role owns the full lifecycle of billing accuracy, payment file processing, partner analytics, and exception ...

Via

Strategy & Operations Associate Principal

Dallas, TX · On-site

$100K - $125K/yr

As a Strategy & Operations Associate Principal on Via's Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage a team of local field ...

Gopuff

Operations Associate, Dallas, #156

Dallas, TX · On-site

$13.70/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity ...

Gopuff

Operations Associate, Plano, #245

Plano, TX · On-site

$13.70/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity ...

Gopuff

Operations Associate, Dallas, #156

Dallas, TX

$13.70/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity ...

Gopuff

Operations Associate, Plano, #245

Plano, TX

$13.70/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity ...

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All JobsOperations Associate JobsOperations Associate Jobs in Rowlett, TX

Operations Associate information

See Rowlett, TX salary details

$10

$23

$47

How much do operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for operations associate in Rowlett, TX is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $27.16 per hour, depending on experience, location, and employer.

What is an operations associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

What does an operations associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.

What are some common challenges faced by operations associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

How much do operations associates make?

In New York City, operations associates typically earn an average salary ranging from $45,000 to $60,000 annually, depending on experience and industry. Entry-level roles may start lower, while experienced professionals or those in specialized sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is an operations associate a good job?

An operations associate role involves supporting daily business functions, coordinating processes, and ensuring efficiency within an organization. It often requires strong organizational skills, attention to detail, and proficiency with tools like Excel or ERP systems. The job can offer stable employment and opportunities for advancement in various industries.

Is operations a high paying job?

Operations Associate roles typically offer median salaries that are average compared to other entry- to mid-level positions, with pay varying based on industry, location, and experience. Higher salaries are often associated with senior roles, specialized skills, or management responsibilities within operations. Certifications and proficiency with tools like ERP systems can also influence earning potential.
More about Operations Associate jobs

What are the most commonly searched types of Operations jobs in Rowlett, TX?

The most popular types of Operations jobs in Rowlett, TX are:

What job categories do people searching Operations Associate jobs in Rowlett, TX look for?

The top searched job categories for Operations Associate jobs in Rowlett, TX are:

What cities near Rowlett, TX are hiring for Operations Associate jobs?

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Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Rowlett, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,978 per year, or $23.5 per hour.

Revenue Operations Associate

NCD Agency LLC

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Life is too short to work with jerks.
Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.
We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.
If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let's drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.
Summary
NCD is seeking a Revenue Operations Associate to join our Operations team. This role owns the full lifecycle of billing accuracy, payment file processing, partner analytics, and exception resolution across NCD's member and carrier ecosystem, while also serving as the team's eyes on billing data trends and reporting. You will be the connective tissue between our enrollment platform (E123), payment gateway (NMI), and our carrier partners, keeping billing clean, exceptions resolved, files moving without disruption, and patterns surfaced before they become problems.
This is a high-ownership, detail-oriented role built for someone with a foundation in operations or billing who is ready to take the next step. You take pride in running tight processes, dig into the numbers to understand what is driving them, and thrive in an environment where precision directly impacts member experience and carrier relationships. If you are someone who finds satisfaction in owning a workstream end to end, getting it right every time, and bringing insight to what the data is telling you, this role was built for you.
Essential Duties and Responsibilities
  • Payment Files and Carrier Operations
    • Process monthly payment files for all carriers. Own carrier payment file implementation for new and existing carriers. Serve as the primary connection point between NMI and E123, ensuring accuracy and continuity across both systems.
  • Declines Monitoring and Reporting
    • Run daily declines monitoring and produce weekly decline trend reporting by agency, product, and carrier. Surface patterns early and flag proactively before they become member or agency impacts.
  • Revenue and Exception Management
    • Own revenue exception identification, triage, and resolution end to end. Manage billing holds escalation and see issues through to resolution. Serve as the first line of response for billing-related tickets, managing the Front billing queue with accuracy and timeliness. Current ticket volume runs approximately 10-15 tickets per week with a 2-business-day turnaround expectation.
  • Cross-Functional Partnership
    • Work closely with Member Care, Operations, and carrier partners to communicate billing status, escalate unresolved issues, and keep the right people informed. Serve as a reliable, responsive partner across teams.
  • Other duties as assigned.

Must-Have Skills and Experience
  • 3 or more years of experience in billing operations, payment processing, insurance administration, or a related back-office/administrative operations field; equivalent demonstrated capability will also be considered.
  • Strong attention to detail with a track record of owning recurring processes accurately and independently.
  • Comfort working in enrollment and billing platforms, with the ability to learn proprietary systems quickly.
  • Clear written communication for case management, escalation notes, and cross-functional updates.
  • Ability to manage multiple daily and weekly workstreams simultaneously without things falling through the cracks.
  • Proactive and solution-driven: you flag issues before they become problems and bring a path forward when you escalate.

Preferred Skills and Experience
  • Experience with E123, NMI, or similar enrollment and payment gateway platforms.
  • Familiarity with ACH processing, payment file formats, or carrier billing workflows.
  • Experience in supplemental health, dental, vision, or insurance administration.
  • Experience using Claude, ChatGPT, or other AI tools to support operational workflows, documentation, or exception management.

What Success Looks Like in the First 90 to 180 Days
Within the first 90 days, you have learned NCD's billing systems, carrier file cadence, exception workflows, and operational rhythm. You are running daily and weekly workstreams independently, managing your ticket queue, and building familiarity with the patterns that show up in declines and holds.
Within 180 days, you are owning your workstreams fully, catching exceptions earlier, contributing to process improvements, and serving as a reliable partner to Member Care and carrier teams. Billing accuracy is tighter, escalations are cleaner, and the team has confidence that the billing lane is covered.
NCD Benefits
  • Company-paid health, dental, life, and disability insurance
  • 401(k) with employer match
  • Opportunity for professional development
  • Work from home allowance and support
  • Positive work environment
  • Remote, office-based flexibility within the United States of America

Equal Opportunity
NCD is an Equal Opportunity Employer. We are committed to building a team that reflects a variety of backgrounds, perspectives, and skills. We believe our differences make us stronger and help us better serve our members, agents, partners, and each other.

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