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Operations Associate Jobs in Newark, DE (NOW HIRING)

Citizens

Deposit, Product Operations Partner

Newark, DE · Hybrid

$130K - $150K/yr

Description Consumer Deposits - Product Operation Partner Role Summary The Consumer Deposit Product Partner operates at the center of product operations, risk oversight, and customer remediation for ...

Citizens

Deposit, Product Operations Partner

Newark, DE · Hybrid

$130K - $150K/yr

Description Consumer Deposits - Product Operation Partner Role Summary The Consumer Deposit Product Partner operates at the center of product operations, risk oversight, and customer remediation for ...

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Operations Associate information

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How much do operations associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for operations associate in Newark, DE is $25.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Associate, and why are they important?

To thrive as an Operations Associate, you need strong organizational skills, attention to detail, and a solid understanding of business processes, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office productivity software is often required. Excellent problem-solving, communication, and teamwork abilities help you adapt to changing priorities and coordinate effectively across departments. These skills ensure smooth daily operations, efficiency, and the ability to swiftly resolve issues within the organization.

What does an Operations Associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.

What are some common challenges faced by Operations Associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

What Is an Operations Associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

More about Operations Associate jobs
What are the most commonly searched types of Operations jobs in Newark, DE? The most popular types of Operations jobs in Newark, DE are:
What job categories do people searching Operations Associate jobs in Newark, DE look for? The top searched job categories for Operations Associate jobs in Newark, DE are:
What cities near Newark, DE are hiring for Operations Associate jobs? Cities near Newark, DE with the most Operations Associate job openings:
Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Newark, DE as of July 2026, with employment types broken down into 80% Full Time, 13% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,368 per year, or $25.7 per hour.
Associate Director, Patient Service Operations

Associate Director, Patient Service Operations

Incyte Corporation

Chadds Ford, PA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Overview

A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity

Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.

The Associate Director, Patient Service Center (PSC) Operations is responsible for delivering efficient, compliant, and high-quality services to patients and providers across patient support programs. This role ensures operational excellence, regulatory compliance, and continuous improvement in all program activities.
Responsibilities

  • Oversee day-to-day operations, ensuring adherence to policies, procedures, and service level agreements (SLAs).
  • Monitor key performance indicators (KPIs) and identify areas for operational improvement.
  • Ensure all operations follow industry regulations and company standards.
  • Analyze customer feedback to drive service enhancements and resolve issues.
  • Triage and manage data, operational and systems escalations with appropriate team members and follow up on resolutions in a timely manner.
  • Collaborate with cross-functional teams and external partners to streamline processes and improve workflow in a respectful and positive manner.
  • Track program metrics and identify opportunities for improvement. Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
  • Responsible for the creation and delivery of presentations to internal stakeholders related to compliance, status of patient care, successes in operations, opportunities for improvement, and quarterly business reviews.
  • Strong compliance approach, ensuring teams have a clear understanding of patient privacy laws.
  • Up to 25% travel required, primarily to Pittsburgh, PA.
  • Other duties as assigned.

Requirements

  • Bachelor's degree required.
  • 3 years of experience in patient services, patient support operational roles in pharmaceutical, biotech or other HUB services roles
  • Proven ability to work efficiently in a matrix environment with cross functional teams.
  • Strong analytical skills and experience in data analytics, preferably with experience in performance reporting and digital tools used in contact center operations and patient service operations.
  • Proven oral and written communication skills, learning agility change management experience, and ability to influence without authority.

Preferred

  • Strong understanding of call center operations, patient support programs, KPIs, and healthcare regulations.
  • Experience in Oncology, Immunology, rare diseases, or specialty pharmacy environments.
  • Proficient with CRM platforms, call center software, reporting dashboards and Microsoft Office Suite
  • Experience in a broad spectrum of disease states and therapeutic areas.
  • Significant field reimbursement experience with both medical and pharmacy benefit products.
  • Ability to exercise independent judgment.
  • Ability to manage deliverables in a fast-paced environment.
  • Exceptional customer focus, collaboration, initiative, results-oriented, business solution-oriented capabilities.

Apply