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Operations Associate Jobs in Markham, ON (NOW HIRING)

Manulife

Sales Operations Administrator

Toronto, ON · Hybrid

In this role, you will support the operational backbone of our retail distribution business - ensuring accurate trade and asset tracking, seamless fund onboarding, reliable sales reporting ...

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Operations Associate information

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$8

$19

$31

How much do operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for operations associate in Markham, ON is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.26 and $22.55 per hour, depending on experience, location, and employer.

What is an operations associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

What does an operations associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.

What are some common challenges faced by operations associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

How much do operations associates make?

In New York City, operations associates typically earn an average salary ranging from $45,000 to $60,000 annually, depending on experience and industry. Entry-level roles may start lower, while experienced professionals or those in specialized sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is an operations associate a good job?

An operations associate role involves supporting daily business functions, coordinating processes, and ensuring efficiency within an organization. It often requires strong organizational skills, attention to detail, and proficiency with tools like Excel or ERP systems. The job can offer stable employment and opportunities for advancement in various industries.

Is operations a high paying job?

Operations Associate roles typically offer median salaries that are average compared to other entry- to mid-level positions, with pay varying based on industry, location, and experience. Higher salaries are often associated with senior roles, specialized skills, or management responsibilities within operations. Certifications and proficiency with tools like ERP systems can also influence earning potential.
More about Operations Associate jobs

What are the most commonly searched types of Operations jobs in Markham, ON?

The most popular types of Operations jobs in Markham, ON are:

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For Operations Associate jobs in Markham, ON, the most frequently searched job titles are:

What job categories do people searching Operations Associate jobs in Markham, ON look for?

The top searched job categories for Operations Associate jobs in Markham, ON are:

What cities near Markham, ON are hiring for Operations Associate jobs?

Cities near Markham, ON with the most Operations Associate job openings:

Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Markham, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $40,814 per year, or $19.6 per hour.

Service Associate Operations, Client Transactions and Registered Products

Royal Bank of Canada

Toronto, ON • On-site

Full-time

Posted 16 days ago

Job description

Job Description

What is the opportunity?
The overall purpose of this role is to act as a central point of contact and relationship manager to the Dominion Securities (DS)/Phillips Hager & North Investment Counsel (PH&N IC) Front Office personnel as it pertains to Operations matters. The successful incumbent will be a point of escalation for service quality and problem resolution, operational inquiries, and issues / opportunities management. Working as a "Center of Excellence" to the business, Associates will liaise with the various operations' processing centers-of-excellence to research and investigate inquiries and issues, resolve concerns and champion business requests to ensure a seamless operations service experience.

What will you do?

  • Subject Matter Expert for service escalation and problem resolution. Uses extensive procedural knowledge and technical expertise of group functions for resolution, understanding full impact of the end-to-end process on sales, DS service cycle / client experience and Canadian Operations

  • Researches inquiries, issues and concerns - "carries the baton" to obtain status updates, answers and solutions - providing a true Client Transaction & Registered Products service to DS/PH&N IC business partners

  • Advocate for strong Service Level Agreement performance and delivery through ongoing monitoring and coaching within the department and across Canadian Operations as required on behalf of DS/PH&N IC personnel

  • Proactively identifies and monitors group service quality performance gaps/trends against established SLA standards. Analyzes root cause and recommends solutions/action plan. Provides advice and counsel for service quality efficiency and effectiveness and client care opportunities.

  • Supports the implementation of change process of business strategies, evolving interdependencies related to service quality, problem resolution and related initiatives with field impact or specific to the group.

  • Leverage internal/external contacts to address/resolve issues/opportunities.

  • Develops and enhances relationships with Service Partners (DS/PN&N IC Offices and various departments across Canadian Operations) to enhance interdependency performance, ensuring equitable balance between service efficiency and effectiveness and the client experience

What do you need to succeed?

Must haves:

  • 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3+ years of job-related experience

  • 1+ year prior securities, banking, technology and/or job specific related industry experience

  • Exceptional relationship management and analytical skills. Ability to communicate and partner effectively with Front Office professionals (Investment Advisors/Counsellors, Assistants, Branch/Front Office Administrators, Branch/Front Office Managers), to research and resolve operations' related matters.

Nice-to-have:

  • CFA candidate considered a plus

  • Comfortable with working independently and adhering to committed deliverables in a fast-paced, dynamic work environment.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Flexible work/life balance options

  • Opportunities to do challenging work

  • Opportunities to take on progressively greater accountabilities

  • Access to a variety of job opportunities across business and geographies

Job Skills

Customer Service Management, Detail-Oriented, Financial Risk Management (FRM), Interpersonal Relationship Management, Investment Performance Measurement, Results-Oriented, Risk Management, System Applications, Treasury Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-04

Application Deadline:

2026-08-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Employment Type: FULL_TIME

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