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Operations Associate Jobs in Iowa City, IA (NOW HIRING)

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Operations Associate information

See Iowa City, IA salary details

$11

$25

$52

How much do operations associate jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for operations associate in Iowa City, IA is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Associate, and why are they important?

To thrive as an Operations Associate, you need strong organizational skills, attention to detail, and a solid understanding of business processes, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office productivity software is often required. Excellent problem-solving, communication, and teamwork abilities help you adapt to changing priorities and coordinate effectively across departments. These skills ensure smooth daily operations, efficiency, and the ability to swiftly resolve issues within the organization.

What does an Operations Associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.

What are some common challenges faced by Operations Associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

What Is an Operations Associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

More about Operations Associate jobs
What are the most commonly searched types of Operations jobs in Iowa City, IA? The most popular types of Operations jobs in Iowa City, IA are:
What job categories do people searching Operations Associate jobs in Iowa City, IA look for? The top searched job categories for Operations Associate jobs in Iowa City, IA are:
What cities near Iowa City, IA are hiring for Operations Associate jobs? Cities near Iowa City, IA with the most Operations Associate job openings:
Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Iowa City, IA as of July 2026, with employment types broken down into 1% As Needed, 61% Full Time, 36% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,414 per year, or $25.7 per hour.

Critical Operations Associate

Quality Technology Services, LLC

Cedar Rapids, IA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Job Description

The Critical Operations Associate is responsible for monitoring operations and conducting routine and ongoing assessment of the building systems, operations, and performance. The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone, assisting with customer equipment installs, providing support on low and medium priority tickets within the ticketing system, escalating alerts and/or customer requests to senior technicians for resolution, and completing other tasks as assigned.

This role requires shift work hours to support a 24x7x365 data center environment. To be eligible for a position as Critical Operations Associate, the candidate must agree to successfully complete all career pathing qualifications for the Critical Operation Associate and COT I within two years of their start date.

RESPONSIBILITIES, other duties may be assigned.

  • Applies learning, knowledge, skills, and company policies to a wide range of tasks pertaining to IT, electrical and mechanical equipment, controls, and operating systems.

  • Assist with preventive and/or corrective maintenance on mechanical and electrical equipment.

  • Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.

  • Performs routine tours of the facility to ensure all equipment is operation as designed

  • Monitors critical and non-critical system equipment and components to ensure safe and compliant operation.

  • Responds as required to building emergencies and customer requests.

  • Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.

BASIC QUALIFICATIONS

Two or more years of technical training, military training, or workplace equivalency

Background in areas of IT, electrical, and/or mechanical

Proficiency with MS Office Suite

PREFERRED QUALIFICATIONS

One or more years of work experience in data center environment, NOC, or equivalent

BOD OEM (Panduit, Corning), A+, Network+, BICSI Installer I certifications

KNOWLEDGE, SKILLS, AND ABILITIES

Customer focus with excellent interpersonal skills, and the ability to interface with all levels within the organization.

Ability to analyze operations of various systems, determine the cause of problems and malfunctions and take corrective action as required.

Strong written, verbal and interpersonal skills.

Ability to function in a team environment.

The ability to pass job-related skills assessments based on pre-determined scoring criteria and time frames.

Computer skills and familiarity with MS Office, Outlook, and web-based computer applications.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from <10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS
This role is also eligible for a competitive benets package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benets.
This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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