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Operations Analytics Manager Jobs in Lansing, MI

Emergent Holdings

Operations Trainer I

Lansing, MI · On-site

Topics primarily relate to operational training, processes, procedures and technologies. Provides ... analytics, interpretation of data, process, procedure and workflow design, project management and ...

Emergent Holdings

Operations Trainer I

Lansing, MI · On-site

Topics primarily relate to operational training, processes, procedures and technologies. Provides ... analytics, interpretation of data, process, procedure and workflow design, project management and ...

The AF Group

Operations Trainer I

Lansing, MI · On-site

Topics primarily relate to operational training, processes, procedures and technologies. Provides ... analytics, interpretation of data, process, procedure and workflow design, project management and ...

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All JobsOperations Analytics JobsOperations Analytics Manager JobsOperations Analytics Manager Jobs in Lansing, MI

Operations Analytics Manager information

See Lansing, MI salary details

$31.4K

$64.4K

$120.2K

How much do operations analytics manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for operations analytics manager in Lansing, MI is $64,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $78,600.00 per year, depending on experience, location, and employer.

How does an operations analytics manager typically collaborate with cross-functional teams in a company?

Operations Analytics Managers frequently work with departments such as finance, supply chain, IT, and customer service to identify inefficiencies and recommend data-driven improvements. They act as a bridge between technical analysts and business stakeholders, translating analytical findings into actionable strategies. Regular meetings, project updates, and collaborative workshops are common, ensuring alignment on objectives and progress. This role requires strong communication skills and the ability to tailor complex data insights to diverse audiences.

What is the difference between Operations Analytics Manager vs Data Analyst?

AspectOperations Analytics ManagerData Analyst
Required CredentialsBachelor's or Master’s in Business, Analytics, or related field; often prefers experience in operationsBachelor's in Statistics, Mathematics, or related field; certifications like SQL or Tableau are common
Work EnvironmentLeads teams in operational settings, collaborates with management, focuses on process improvementAnalyzes data sets, creates reports, supports decision-making across departments
Employer & Industry UsageUsed in logistics, manufacturing, retail, and supply chain companiesCommon across finance, marketing, healthcare, and tech industries

The Operations Analytics Manager focuses on leading teams to optimize operational processes using analytics, while Data Analysts primarily interpret data to support decision-making. Both roles require strong analytical skills, but the manager role involves leadership and strategic planning in operational contexts.

Is data analytics a high paying job?

Operations Analytics Managers typically earn above-average salaries compared to many other roles, with compensation influenced by experience, industry, and location. Skills in data analysis tools and business intelligence platforms can also impact earning potential.

What are the key skills and qualifications needed to thrive as an operations analytics manager?

To thrive as an Operations Analytics Manager, you need strong analytical skills, business acumen, and experience with data modeling, often supported by a degree in business, statistics, or a related field. Familiarity with analytics platforms like SQL, Tableau, Python, and experience in ERP or CRM systems is typically required. Exceptional problem-solving, communication, and leadership skills help you translate data insights into actionable strategies and lead cross-functional teams. These skills are vital to drive data-informed decision-making and optimize operational efficiency within an organization.

What does an operations analytics manager do?

An operations analytics manager oversees the analysis of data related to business operations to improve efficiency, reduce costs, and optimize processes. They use tools like Excel, SQL, and data visualization software to interpret large datasets, develop reports, and support decision-making. Strong analytical skills, understanding of operational workflows, and experience with data management are essential for this role.
Operations Analytics Manager jobs near you
Infographic showing various Operations Analytics Manager job openings in Lansing, MI as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,362 per year, or $30.9 per hour.

Operations Trainer I

Accident Fund Holdings, Inc.

Lansing, MI • On-site

Full-time

Re-posted 26 days ago

Job description


SUMMARY:
Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training as well as collaborates with content team to design training material. This position is primarily responsible for the training needs of union represented jobs with a smaller amount of time spent on various non-union jobs as a secondary responsibility. Topics primarily relate to operational training, processes, procedures and technologies. Provides guidance in the design and development of training programs and preparation of training materials. Evaluates training, develops recommendations, and project manages training solutions. Works with managers to identify methods of improving employee performance.
PRIMARY RESPONSIBILITIES:
  • Conducts training needs analysis, design, and development training.
  • Partners with leaders, Business Analysts, Subject-matter experts, content development and other trainers to implement training plans
  • Manages implementation of training from end to end working with business SME and leaders.
  • Prepares and facilitates high-quality instructor-led, virtual-live, and blended learning sessions in a group or one-on-one setting for multiple customer groups, including set up of delivery technology, training environment and other assets, coordination and management of Producer role, as applicable.
  • At time performs organization and classroom management. These tasks could include managing training attendance, training calendars, communication memos, reports, and other records.
  • Continuously seeks feedback and keeps lines of communication open to classroom participants, peers and management team to support continual improvement, maximize efficiencies and capacity.
  • Consistently monitors and assesses a participant performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied.
  • Measures and evaluates training outcomes and effectiveness of training
  • Evaluates training compliance
  • Acts as a consultant and advises employees, supervisors, and managers on training programs and content, including workflows, procedures, learning plans and answers inquiries about training opportunities, availability, and performance improvement processes
  • Assists in the development and implementation of new and revised policies, practices, and procedures of customer groups.
  • Organizational and departmental project training initiatives - manages the implementation of training from end to end working with business SME and leaders, owning full implementation of training
  • Provides input into the design of training implementation plans for small to medium-scale organizational system changes, releases, workforce onboarding, and process and procedural changes
  • Provides input to the design and development of training content, including, but not limited to, leader guides, student guides, system manuals, online course content, simulations, scenarios, activities, and knowledge checks
  • Updates / creates facilitator talking points as needed, updates job aids and other training material as needed
  • Participates in development of annual education goals, objectives, and budget
  • Assists in the development and implementation of new and revised policies, practices, and procedures in the training area
  • Maintains confidentiality of all information processes
  • Works with minimum supervision

EMPLOYMENT QUALIFICATIONS:
EDUCATION REQUIRED:
Bachelor's degree in Learning and Development, Organizational Development, Communications, Education, Business, or related field. Master's degree preferred. Progress toward, or completion of, industry-recognized professional designation preferred. Continuous learning required. Certification, or progress toward, highly preferred and encouraged.
Combinations of education and experience may be considered in lieu of a degree.
EXPERIENCE REQUIRED:
Two years of training experience in an organization which provides the necessary skills, knowledge, and abilities with demonstrated application of knowledge in the following areas: training, analytics, interpretation of data, process, procedure and workflow design, project management and user documentation AND three years of experience working in workers' compensation or insurance (in the higher levels of medical bill review, medical/indemnity claims, customer service, policy processing, underwriting technical, billing, assigned risk, premium audit, etc.) with demonstrated public speaking, researching, and training skills.
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
  • Knowledge of learning and education methods.
  • Ability to work effectively in a multi-functional team environment.
  • Ability to project manage large scale training projects.
  • Ability to monitor and assess performance of others and make improvements or take corrective action.
  • Ability to facilitate meetings with leadership and stakeholders.
  • Ability to read, analyze and interpret data in order to determine trends or problems.
  • Ability to identify training and performance problems, review related information.
  • Excellent verbal and written communication skills.
  • Excellent presentation and facilitation skills.
  • Ability to design and create course content, determine method of delivery, course objectives, and measure training success and outcomes appropriate to the situation.
  • Ability to establish a personal rapport at all levels of the organization, especially internal customers.
  • Ability to manage multiple priorities, establish work flows and meet necessary deadlines.
  • Ability to comprehend the broad application of the corporate goals and effectively communicate their relationship to departmental and individual training objectives.
  • Ability to make competent, independent decisions.
  • Knowledge of computers, word processing, and spreadsheet software.
  • Ability to use reference manuals.
  • Ability to perform mathematical calculations.
  • Ability to proofread documents for accuracy of spelling, grammar, punctuation and format.
  • Knowledge of workers compensation or insurance rules and procedures.

Note: The individual selected for this backfill position will oversee training for both the UTS and PBR roles, among other key responsibilities. Ideally, candidates will have prior experience in these specific roles, as such expertise is preferred and will greatly contribute to their success in this position.

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