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Operations Analytics Manager Jobs in Eugene, OR (NOW HIRING)

US Department of the Treasury

Tax Analyst

Eugene, OR

$89K/yr

Experience applying management planning, program evaluation, process analysis, management reporting procedures, and available system capabilities to resolve operational issues and develop statistical ...

Varsity Tutors

Business Analytics Tutor

Eugene, OR · Remote

$18 - $40/hr

... driven management positions. * Conceptual Teaching & Problem-Solving: Skilled at breaking down ... and connects analytics to marketing, operations, finance, and supply chain applications.

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All JobsOperations Analytics JobsOperations Analytics Manager JobsOperations Analytics Manager Jobs in Eugene, OR

Operations Analytics Manager information

See Eugene, OR salary details

$31.1K

$63.7K

$119K

How much do operations analytics manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for operations analytics manager in Eugene, OR is $63,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $77,800.00 per year, depending on experience, location, and employer.

How does an operations analytics manager typically collaborate with cross-functional teams in a company?

Operations Analytics Managers frequently work with departments such as finance, supply chain, IT, and customer service to identify inefficiencies and recommend data-driven improvements. They act as a bridge between technical analysts and business stakeholders, translating analytical findings into actionable strategies. Regular meetings, project updates, and collaborative workshops are common, ensuring alignment on objectives and progress. This role requires strong communication skills and the ability to tailor complex data insights to diverse audiences.

What is the difference between Operations Analytics Manager vs Data Analyst?

AspectOperations Analytics ManagerData Analyst
Required CredentialsBachelor's or Master’s in Business, Analytics, or related field; often prefers experience in operationsBachelor's in Statistics, Mathematics, or related field; certifications like SQL or Tableau are common
Work EnvironmentLeads teams in operational settings, collaborates with management, focuses on process improvementAnalyzes data sets, creates reports, supports decision-making across departments
Employer & Industry UsageUsed in logistics, manufacturing, retail, and supply chain companiesCommon across finance, marketing, healthcare, and tech industries

The Operations Analytics Manager focuses on leading teams to optimize operational processes using analytics, while Data Analysts primarily interpret data to support decision-making. Both roles require strong analytical skills, but the manager role involves leadership and strategic planning in operational contexts.

Is data analytics a high paying job?

Operations Analytics Managers typically earn above-average salaries compared to many other roles, with compensation influenced by experience, industry, and location. Skills in data analysis tools and business intelligence platforms can also impact earning potential.

What are the key skills and qualifications needed to thrive as an operations analytics manager?

To thrive as an Operations Analytics Manager, you need strong analytical skills, business acumen, and experience with data modeling, often supported by a degree in business, statistics, or a related field. Familiarity with analytics platforms like SQL, Tableau, Python, and experience in ERP or CRM systems is typically required. Exceptional problem-solving, communication, and leadership skills help you translate data insights into actionable strategies and lead cross-functional teams. These skills are vital to drive data-informed decision-making and optimize operational efficiency within an organization.

What does an operations analytics manager do?

An operations analytics manager oversees the analysis of data related to business operations to improve efficiency, reduce costs, and optimize processes. They use tools like Excel, SQL, and data visualization software to interpret large datasets, develop reports, and support decision-making. Strong analytical skills, understanding of operational workflows, and experience with data management are essential for this role.

What cities near Eugene, OR are hiring for Operations Analytics Manager jobs?

Cities near Eugene, OR with the most Operations Analytics Manager job openings:

Operations Analytics Manager jobs near you
Infographic showing various Operations Analytics Manager job openings in Eugene, OR as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,274 per year, or $30.9 per hour.

Director of Customer Operations (Onsite)

iHomefinder

Eugene, OR • On-site

$110K - $130K/yr

Full-time

Re-posted 3 days ago

Job description

Position Overview
The Director of Customer Operations will lead and optimize iHomefinder's customer-facing operational functions, including Customer Success, Onboarding, and Support. This role is responsible for improving customer retention, operational efficiency, onboarding effectiveness, and overall customer lifecycle performance.
This leader will build scalable operational processes, improve cross-functional execution, and implement data-driven customer health and churn reduction strategies that support the company's growth and retention objectives.
The ideal candidate is a hands-on SaaS operator with strong experience in customer lifecycle management, operational process improvement, retention strategy, and team leadership.
Key Responsibilities
Customer Retention & Lifecycle Management
  • Lead initiatives focused on reducing customer churn and improving retention performance
  • Develop operational playbooks and customer health programs
  • Establish KPI reporting and accountability across onboarding, support, and customer success
  • Partner cross-functionally with Product, Sales, Marketing, and Engineering to improve customer outcomes

Operational Excellence
  • Improve operational processes and team efficiency across customer-facing functions
  • Build scalable systems and workflows to support growth
  • Drive consistency in onboarding, customer engagement, and support execution
  • Implement operational cadence and reporting structures

Team Leadership
  • Lead and develop Customer Success, Support, and Onboarding team members
  • Coach team leads to improve execution and accountability
  • Foster a customer-focused and metrics-driven culture

Data & Performance Management
  • Develop and monitor customer operational KPIs
  • Analyze customer behavior, engagement, and retention trends
  • Use data to identify operational risks and improvement opportunities

Qualifications
  • 5-10+ years of experience in SaaS customer operations, customer success, support, or operational leadership
  • Proven success improving customer retention and operational performance
  • Strong analytical and process improvement skills
  • Experience managing customer-facing operational teams
  • Excellent communication and cross-functional collaboration skills
  • Experience working in fast-paced SaaS environments

Preferred Qualifications
  • Experience in B2B SaaS
  • Experience with customer health scoring, churn analysis, or lifecycle management
  • Familiarity with CRM and customer engagement platforms
  • Experience building operational reporting and KPI frameworks
This role is a full-time, onsite opportunity and pays $110,000 - $130,000, with a 15% annual bonus potential. iHomefinder does not offer relocation assistance, so any relocation to Eugene, OR or surrounding areas would need to be self-funded. If this aligns with your current plans and situation, please apply.

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