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Operations Analytics Manager Jobs in Chelsea, MA

Chewy

Senior Healthcare Analytics Manager

Boston, MA

$118K - $207K/yr

Chewy is looking for a Senior Healthcare Analytics Manager to join our Healthcare Analytics Team ... operations, customer feedback) to deliver self-service analytics tooling and deep-dive analyses ...

Chewy

Senior Healthcare Analytics Manager

Boston, MA · On-site

$118K - $207K/yr

Chewy is looking for a Senior Healthcare Analytics Manager to join our Healthcare Analytics Team ... operations, customer feedback) to deliver self-service analytics tooling and deep-dive analyses ...

Citizens

Fraud Risk Analytics Manager

Boston, MA · Hybrid

$105K - $130K/yr

Collaborate with operations and product teams to ensure well-defined objective functions which are ... analytics, fraud risk management, or financial crime data science * Strong experience with fraud ...

Citizens

Fraud Risk Analytics Manager

Boston, MA · Hybrid

$105K - $130K/yr

Collaborate with operations and product teams to ensure well-defined objective functions which are ... analytics, fraud risk management, or financial crime data science * Strong experience with fraud ...

Conga

Analytics Business Manager (GTM)

Boston, MA · On-site

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying ... Analytics Business Manager Reports to: Director, Analytics Locations: US - Boston, MA, Houston, TX ...

Whoop

Business Analytics Manager (Finance)

Boston, MA · On-site

$150K - $180K/yr

Partner with FP&A on topline forecasting, ensuring assumptions are grounded in operational reality and core business drivers are clearly defined and measurable. * Improve the structure, consistency ...

Whoop

Business Analytics Manager (Finance)

Boston, MA · On-site

$150K - $180K/yr

Partner with FP&A on topline forecasting, ensuring assumptions are grounded in operational reality and core business drivers are clearly defined and measurable. * Improve the structure, consistency ...

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All JobsOperations Analytics JobsOperations Analytics Manager JobsOperations Analytics Manager Jobs in Chelsea, MA

Operations Analytics Manager information

See Chelsea, MA salary details

$33.7K

$69K

$128.8K

How much do operations analytics manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for operations analytics manager in Chelsea, MA is $68,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $84,200.00 per year, depending on experience, location, and employer.

How does an Operations Analytics Manager typically collaborate with cross-functional teams in a company?

Operations Analytics Managers frequently work with departments such as finance, supply chain, IT, and customer service to identify inefficiencies and recommend data-driven improvements. They act as a bridge between technical analysts and business stakeholders, translating analytical findings into actionable strategies. Regular meetings, project updates, and collaborative workshops are common, ensuring alignment on objectives and progress. This role requires strong communication skills and the ability to tailor complex data insights to diverse audiences.

What is the difference between Operations Analytics Manager vs Data Analyst?

AspectOperations Analytics ManagerData Analyst
Required CredentialsBachelor's or Master’s in Business, Analytics, or related field; often prefers experience in operationsBachelor's in Statistics, Mathematics, or related field; certifications like SQL or Tableau are common
Work EnvironmentLeads teams in operational settings, collaborates with management, focuses on process improvementAnalyzes data sets, creates reports, supports decision-making across departments
Employer & Industry UsageUsed in logistics, manufacturing, retail, and supply chain companiesCommon across finance, marketing, healthcare, and tech industries

The Operations Analytics Manager focuses on leading teams to optimize operational processes using analytics, while Data Analysts primarily interpret data to support decision-making. Both roles require strong analytical skills, but the manager role involves leadership and strategic planning in operational contexts.

What are the key skills and qualifications needed to thrive as an Operations Analytics Manager, and why are they important?

To thrive as an Operations Analytics Manager, you need strong analytical skills, business acumen, and experience with data modeling, often supported by a degree in business, statistics, or a related field. Familiarity with analytics platforms like SQL, Tableau, Python, and experience in ERP or CRM systems is typically required. Exceptional problem-solving, communication, and leadership skills help you translate data insights into actionable strategies and lead cross-functional teams. These skills are vital to drive data-informed decision-making and optimize operational efficiency within an organization.

What does an Operations Analytics Manager do?

An Operations Analytics Manager is responsible for analyzing and interpreting data to improve the efficiency and effectiveness of a company's operations. They use various analytics tools and methodologies to identify trends, optimize processes, and support decision-making. Their work often involves collaborating with different departments to implement data-driven solutions that can reduce costs, increase productivity, and enhance overall business performance.
Operations Analytics Manager jobs near you
Infographic showing various Operations Analytics Manager job openings in Chelsea, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,953 per year, or $33.2 per hour.
Customer Analytics Manager, Activations & Adoption

Customer Analytics Manager, Activations & Adoption

SimpliSafe

Boston, MA • On-site

Full-time

Medical, Retirement

Posted 15 days ago

SimpliSafe rating

9.7

Company rating: 9.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 101 rated security

Job description

About SimpliSafe
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
Why are we hiring?
Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
Job Description
As a leader on the Customer Analytics team, reporting to the Head of Customer Analytics, this role will help shape the strategy of Activations & Adoption at SimpliSafe and tell that story to influence C-suite and board-level decisions. You will own analytics across device setup, hardware adoption, subscription activation, and ongoing customer engagement - including signals like app usage, arming behaviors, camera utilization, and RMR growth. This role leads a team responsible for building and maintaining the reporting, experimentation frameworks, and forecasts for some of the department's most critical metrics, and requires close cross-functional collaboration with Customer Lifetime Value, Acquisition, and Operational teams.
Key Responsibilities:
  • Own analytics across device setup, hardware adoption, subscription activation, and engagement - translating complex, multi-domain data into clear narratives that drive business decisions at the C-suite and board level.
  • Develop and maintain an Activations & Adoption Analytics roadmap through close partnership with Customer Lifetime Value leadership to maximize the value being driven by the team.
  • Define success criteria for key initiatives and lead measurement design end-to-end - including A/B and multivariate experiment design, statistical methodology selection, and clear interpretation of results for business stakeholders.
  • Champion the adoption of AI-assisted analytics workflows - including LLM-based tools, automated insight generation, and AI-augmented analysis - to increase the team's analytical throughput and the depth of insights delivered to the business.
  • Create reports and data-driven presentations with impact; identify trends in data and translate findings into compelling formats including text, charts, graphs, and dashboards.
  • Lead strategic analytics efforts from definition through implementation, managing stakeholders and collaborating effectively across diverse cross-functional teams.
  • Serve as an expert in business performance management, partnering with business owners to define, implement, and continuously improve core KPIs.
  • Develop analysts through coaching, structured feedback, and meaningful stretch assignments - building a team that grows in both technical capability and business influence over time.

Qualifications
  • 5+ years of experience in Analytics
  • BA/BS degree or comparable experience; MBA a plus
  • Demonstrated experience managing and developing analytical teams
  • Proven ability to design, execute, and interpret experiments (A/B, multivariate) with statistical rigor - and to coach others to do the same
  • Excellent communication skills; able to translate complex quantitative findings into compelling, actionable narratives for non-technical audiences including senior leadership
  • Demonstrated ability to partner with business leads and non-technical stakeholders using data to influence key decisions
  • Working experience with AI tools (e.g., Claude, Hex AI, or similar) - not just as a user, but with a genuine point of view on how AI changes what's possible for an analytics team
  • Experience with data visualization tools such as Tableau a plus
  • Must be both a doer and a thinker - we move fast and everyone rolls up their sleeves

What Success Looks Like in Year One
  • A clearly owned and trusted Activations & Adoption KPI framework that stakeholders rely on for decision-making
  • A functioning experimentation pipeline with consistent, rigorous measurement design
  • A number of meaningful AI-assisted workflows embedded in team routines that demonstrably increases throughput or insight quality
  • A team that has grown in capability and that business partners actively seek out as strategic advisors - not just reporters

What Values You'll Share
  • Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • Aim High - Always challenging ourselves and others to raise the bar.
  • No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.
  • One Team - Taking a highly collaborative approach to achieving success.
  • Lift As We Climb - Investing in developing others and helping others around us succeed.
  • Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer
  • A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
  • A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
  • Free SimpliSafe system and professional monitoring for your home.
  • Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $127,700 - $170,200.
This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors.
Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.
We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

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