Operations Analytics Manager Jobs in Brooklyn, NY

THE POSITION
Our roster has an opening with your name on it

We are looking for an experienced analytics leader to manage our Fraud, Payments & Operations Analytics team, working with partners across FanDuel to understand the risk, payment, and operational dynamics that shape the business and drive smarter, faster decisions. You'll lead a team of analysts whose work translates complex data - spanning fraud patterns and payment performance, and extending into internal controls, our Core Products and Experiences functions (account, wallet, and more), and other internal business functions - into clear, actionable recommendations for stakeholders across the company.

As the Advanced Analytics Manager, you will guide your team's deep expertise in fraud and payments analytics while extending that same rigor across the broader operational landscape - always balancing protection of the company and our customers with an exceptional customer experience - partnering closely with risk, payments, and operations stakeholders to shape decisions rather than simply monitor or report on them. The ideal candidate will possess strong business acumen, exceptional analytical skills, and a track record of developing analytical talent. This position is based out of New York and has hybrid work-from-home flexibility.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

• Lead a team of analysts focused on fraud, payments, and the drivers of operational performance across the business
• Own a portfolio of complex, high-visibility analyses - serving as the primary point of contact for stakeholders and managing timelines and deliverables
• Apply advanced analytics techniques to identify trends and insights firsthand, setting the technical bar for the team's work
• Manage the day-to-day work and tasks for your direct reports, ensuring projects and resources stay aligned with departmental priorities
• Own the accuracy and quality of team output - reviewing analyses, models, and reporting, and ensuring they're complete, refreshed, and stakeholder-ready before communication
• Provide management, coaching, and professional development to analysts on your team, tailoring your approach across a range of experience levels
• Shape team strategy and ways of working - identifying process improvements and evolving the team's analytical approach as business priorities shift
• Collaborate with cross-functional teams, including risk, payments, and Core Products and Experiences (CPE), to understand business needs and guide your team's development of analytics solutions to address them
• Partner with data engineering, product, and governance teams to ensure data quality, integration, and accessibility for fraud, payments, and operations analytics initiatives

THE STATS
What we're looking for in our next teammate

• 5+ years' experience in an analytics role preferred
• Bachelor's Degree in a highly numerate major (Math, Stats, Econ, etc.) or relevant experience in data and/or business analysis
• 1+ years managing and coaching analysts, data scientists and/or data engineers
• Proficiency in SQL and Excel required; additional proficiency with Python or R preferred
• Experience with Databricks SQL, Delta Lake, Notebooks, and BI visualization tools for data analysis, query optimization, and collaborative workflows
• Expertise in data visualization tools such as Tableau, with a track record of creating impactful dashboards and reports
• Proficiency with at least one of the following (multiple a strong advantage):
  • Experience in fraud detection, risk scoring, or payments analytics, using data to identify anomalous behavior and quantify financial exposure
  • Experience analyzing operational or process data to identify inefficiencies, bottlenecks, or control gaps across internal business functions
  • Experience using a variety of modelling and analytical approaches - including forecasting, classification, and anomaly detection - to inform fraud, payments, and operations decisions
• Ability to communicate technical insights to non-technical stakeholders; demonstrable track record of influencing stakeholders and colleagues
• Strong problem-solving skills, allied with track record of transforming data into actionable business insight
• Strong personal organizational and time management skills; ability to juggle multiple complex projects
• Ability to organize and prioritize workload for a team of direct reports
• Ability to work in a fast-paced environment with a lot of ambiguity
• Prior experience in fraud, payments, or financial risk roles - within gaming, fintech, or financial services - a strong plus
• Knowledge of sports betting and online gambling a huge plus

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The applicable salary range for this position is $149,000 - $186,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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