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Operations Analyst Operations Jobs in Jacksonville, FL

Experience managing and analyzing data from multiple sources * Strong customer service and communication skills * Experience with case management systems and handling HR inquiries * Proficiency ...

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Operations Analyst Operations information

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How much do operations analyst operations jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for operations analyst operations in Jacksonville, FL is $31.28, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $37.40 per hour, depending on experience, location, and employer.

What is the difference between Operations Analyst Operations vs Operations Analyst?

AspectOperations Analyst OperationsOperations Analyst
Required CredentialsBachelor's degree in business, finance, or related field; certifications like CAP or Six SigmaBachelor's degree in similar fields; certifications like CAP or Six Sigma
Work EnvironmentCorporate offices, data analysis, process improvement teamsCorporate offices, data analysis, process improvement teams
Employer & Industry UsageFinancial services, manufacturing, logistics, healthcareFinancial services, manufacturing, logistics, healthcare
Common Search & ComparisonOften compared for process optimization rolesSimilar roles focusing on operational efficiency

The comparison shows that Operations Analyst Operations and Operations Analyst share similar credentials, work environments, and industry usage. The main difference lies in the specific focus of Operations Analyst Operations on operational processes within larger operational teams, whereas Operations Analyst may have a broader scope in analyzing and improving various operational aspects.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary of around $65,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn over $90,000 annually.

Is an operations analyst entry level?

An operations analyst position can be entry level or require several years of experience, depending on the company and specific role. Entry-level roles typically require a bachelor's degree in business, finance, or a related field, along with strong analytical skills and proficiency with data tools like Excel or SQL.

Is operations analyst operations a high paying job?

Operations analyst roles are generally considered mid-level positions with salaries that vary based on industry, experience, and location. In many cases, they offer competitive pay, especially for those with strong analytical skills and proficiency in tools like Excel or SQL. Advancement opportunities can lead to higher salaries in management or specialized areas.

What does an operations analyst do?

An operations analyst evaluates and improves business processes to increase efficiency and reduce costs. They analyze data, develop reports, and recommend solutions using tools like Excel or specialized software, often working closely with other departments to optimize operations.

What are popular job titles related to Operations Analyst Operations jobs in Jacksonville, FL?

For Operations Analyst Operations jobs in Jacksonville, FL, the most frequently searched job titles are:

What job categories do people searching Operations Analyst Operations jobs in Jacksonville, FL look for?

The top searched job categories for Operations Analyst Operations jobs in Jacksonville, FL are:

What cities near Jacksonville, FL are hiring for Operations Analyst Operations jobs?

Cities near Jacksonville, FL with the most Operations Analyst Operations job openings:

Analyst I, Systems Operations

Intercontinental Exchange Holdings, Inc.

Jacksonville, FL โ€ข On-site

$125 - $150/hr

Other

Re-posted 12 hours ago


Job description

Overview

Job Purpose

As an Automation Engineer within the Service Reliability department at Intercontinental Exchange (NYSE: ICE), you will play a critical role in enhancing the reliability and efficiency of our mainframe. Your primary focus will be on developing and maintaining automation tools and solutions that meet our high standards for customer service and incident reduction. You will collaborate closely with the operations and support teams to implement automation changes, troubleshoot issues, and drive continuous improvement projects related to our mainframe. Your expertise will help ensure the stability and performance of our infrastructure, enabling our customers to manage risk and make informed decisions globally.

Responsibilities

  • Develop and Maintain Tools: Build, deliver, and maintain tools and solutions for our operations platforms to meet customer service standards and reduce incidents.

  • Troubleshooting: Actively troubleshoot issues during validation and production phases.

  • Process Optimization: Update existing processes and design new ones to optimize performance.

  • Customer Collaboration: Work with internal customers to understand their infrastructure automation requirements.

  • Continuous Improvement: Participate in or lead continuous improvement projects driven by automation.

  • Team Collaboration: Collaborate with team members to enhance existing projects.

  • Quality Measurement: Create quality measurements to track project improvements.

  • Technical Analysis: Provide technical analysis, resolve problems, and propose solutions in a 24/7 production environment.

  • Documentation: Build and maintain both technical documentation and Standard Operating Procedures for break fix.

  • On-Call Rotation: Participate in an on-call rotation as needed.

  • Additional Duties: Perform any other activities as directed by management.

Knowledge and Experience

  • 3+ years of functional MVS systems experience, specifically related to Operating systems and a Sysplex environment.

  • Software Development: Prior experience with software development, infrastructure development, or operations.

  • JCL / JCLCheck: Proficiency in JCL and JCLCheck.

  • Broadcom ESP: Proficiency in Broadcom's ESP product.

  • Server Administration: Strong experience with general system administration (Linux/Unix) with a focus on IBM Mainframe.

  • IBM z/OS: Proficiency with TSO, LIBRARIAN and VSAM utilities.

  • Automation Frameworks: Experience in leveraging automation frameworks.

  • Agile Methods: Experience with Agile methods (Scrum/Kanban) for organizing project deliverables and tracking progress (Jira).

  • Version Control: Experience with Git and/or code repository services (SVN, CVS, BitBucket, GitHub, etc.).

Preferred Knowledge and Experience

  • Scheduling Tools: Experience with Broadcom ESP and general workload management tools for the IBM Mainframe.

  • Technical Operations: Experience in a Technical Operations role and/or Mainframe operations role.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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