Operations Analyst Contract Jobs in Delaware (NOW HIRING)

Description & Requirements

If you’re driven by the opportunity to make a meaningful impact through smarter policy and more effective operations, this role is for you. We’re seeking a Policy Development Analyst II to help shape and improve the policies, processes, and operational frameworks that support critical programs and client outcomes. In this role, you’ll analyze policy impacts, identify opportunities for improvement, and develop solutions that enhance efficiency, ensure compliance, and strengthen program performance. Working alongside cross-functional teams and stakeholders, you’ll play a key role in translating complex requirements into clear, actionable guidance helping ensure that programs not only meet expectations but deliver real, measurable value.

Please note that this position is contingent upon bid award

Essential Duties and Responsibilities:

• Analyze trends, conduct time studies and create solutions to ensure processes are aligned to comply with client policy, and to meet or exceed contractual and internal performance standards and expectations.
• Document issues and performance measures, provide recommendations, create and implement strategies to ensure that productivity goals are met while containing costs.
• Create and/or maintain deliverable artifacts.
• Create sophisticated and comprehensive reports used to educate and assist site management and program client.
• Develop processes to build operational policies, procedures and/or user guides.
• Develop processes to conduct business process improvement projects.
• Analyze existing forms, reports and methods to promote effective operations through standardization, improvement, simplification, discontinuance or other methods.

Additional Duties and Responsibilities:

• Conduct research and collect data on legislative, policy, or operational issues to support policy and process development.
• Analyze findings and develop written deliverables such as memos, briefs, and reports outlining policy and operational impacts.
• Assist in the development of organizational responses or recommendations related to existing or proposed policy changes.
• Recommend strategies to mitigate risks or leverage opportunities related to policy or regulatory changes.

Minimum Requirements

• Bachelor's degree with 3+ years of experience.

Additional Skills and Qualifications:

• Demonstrated experience researching and analyzing policies, regulations, or operational processes.
• Experience developing written deliverables such as reports, briefs, or analytical summaries.
• Ability to work under general supervision while managing moderately complex tasks and issues.
• Solid working knowledge of policy analysis, process improvement, or operational analysis concepts.
• Strong research, analytical, and conceptual thinking skills.
• Demonstrated ability to build collaborative relationships and influence stakeholders.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary $ 44,800.00

Maximum Salary $ 93,670.00