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Operational Training Manager Jobs in Michigan (NOW HIRING)

POSITION SUMMARY Full-Time Training Manager for the FPS Mega Center contract. Serve as the focal ... Operations Log, customer service, phonetic alphabet usage, Language Line and TDD phone system.

POSITION SUMMARY Full-Time Training Manager for the FPS Mega Center contract. Serve as the focal ... Operations Log, customer service, phonetic alphabet usage, Language Line and TDD phone system.

Position Overview We are seeking a driven and dynamic Certified Personal Training Manager to oversee the daily operations of our personal training program. This role is responsible for leading and ...

Position Overview We are seeking a driven and dynamic Certified Personal Training Manager to oversee the daily operations of our personal training program. This role is responsible for leading and ...

Position Overview We are seeking a driven and dynamic Certified Personal Training Manager to oversee the daily operations of our personal training program. This role is responsible for leading and ...

Are you passionate about training? Are you detailed oriented, patient and excited to see people ... Manage all areas of restaurant operations. * Ensuring proper execution of Dunkin'/Baskin Robbins ...

You'll manage a team of trainers and work closely with operations, quality and Associate Experience partners at Morley, as well as clients, to make sure training drives real results - strong ...

You'll manage a team of trainers and work closely with operations, quality and Associate Experience partners at Morley, as well as clients, to make sure training drives real results - strong ...

Position Overview We are seeking a driven and dynamic Certified Personal Training Manager to oversee the daily operations of our personal training program. This role is responsible for leading and ...

Position Overview We are seeking a driven and dynamic Certified Personal Training Manager to oversee the daily operations of our personal training program. This role is responsible for leading and ...

Position Overview We are seeking a driven and dynamic Certified Personal Training Manager to oversee the daily operations of our personal training program. This role is responsible for leading and ...

Manager in Training

Detroit, MI · On-site

$60 - $80/hr

... site operations training across SBM's core business operationsDirect mentorship with site ... Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are ...

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Operational Training Manager information

What is the difference between Operational Training Manager vs Training Coordinator?

AspectOperational Training ManagerTraining Coordinator
CredentialsRelevant certifications (e.g., OSHA, industry-specific), experience in operations and trainingCertifications in training or education, entry to mid-level experience
Work EnvironmentManufacturing, logistics, or industrial settings; overseeing training programs for operational staffOffice or training facilities; organizing and scheduling training sessions
Employer & Industry UsageManufacturing, logistics, transportation, and industrial sectorsCorporate training departments across various industries

The Operational Training Manager focuses on developing and implementing training programs specifically for operational staff within industrial or manufacturing environments. In contrast, the Training Coordinator handles the organization and scheduling of training sessions across different departments. Both roles require strong communication skills and knowledge of training methods, but the Operational Training Manager has a more strategic and technical focus on operational procedures.

Training Manager

Battle Creek, MI • On-site

Constellis
Investigation and Physical Security Services • 10K+ employees

$72K/yr

Full-time

Posted 19 days ago


Constellis rating

7.3

Company rating: 7.3 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

33rd of 119 rated security


Job description

POSITION SUMMARY
Full-Time Training Manager for the FPS Mega Center contract. Serve as the focal point for multiple contract training compliance requirements and be responsible for overall training quality and standards in accordance with each SOW.
COMPENSATION
$72K per year
RESPONSIBILITIES
  • Assist in monitoring and reporting on the effectiveness of employee training during the orientation period and for career development based on approved Government standards and requirements.
  • Onboard new employees: obtaining pertinent information from corporate.
  • Obtain signed documentation of government rules and expectations.
  • Instruct MegaCenter personnel on the proper dress code.
  • Instruct MegaCenter personnel on the rules and protocol of discrimination, harassment, and sexual harassment.
  • Provide new hires a tour the facility and parking information.
  • Assist new employees in obtaining and activating PIV cards.
  • Obtain logins and assist with set up of computer systems for new hires as required.
  • Ensure new dispatchers take nine (7) required FEMA courses. All other new employees must take active shooter and workplace violence FEMA courses.
  • Ensure that all personnel operating a terminal, having access to NCIC or the Identification Index (III), are appropriately trained and certified in accordance with NCIC policies and procedures and that terminal operators renew their certification every two (2) years as required.
  • Assist in providing the appropriate training and testing to new users and those requiring recertification in NCIC policies, procedures, and the use of the system.
  • Provide NCIC TAC with names and paperwork of new hires that will need access, notifying her of people who are no longer employed her to have their access terminated.
  • Complete proper paperwork to get NCIC access procedures started; provide study guides, practice problems, PowerPoint to all new hires and those who need classroom training every 2 years.
  • Ensure that all rules and regulations mandated for use of NCIC are being followed to mitigate end-user liabilities that could result in fines, disciplinary actions, or complete removal of the NCIC system.
  • Assist in troubleshooting when NCIC users cannot access site or testing or cannot remember their passwords.
  • Ensure that Communications Center is advised should NCIC not be working and other MegaCenters need Denver MegaCenter to run clearances/histories/rap sheets for them.
  • Maintain daily records of Daily Observation Reports (DOR) to monitor new hires' progress.
  • Monitor new hires allotted training hours to ensure they meet the pre-determined standards through knowledge testing processes and observation.
  • Counsel new hires on failure to meet standards.
  • Train new hires on theories they will put into practice in Dispatch; alarms, radio, calls for service, Dispatch Operations Log, customer service, phonetic alphabet usage, Language Line and TDD phone system.

QUALIFICATIONS
  • Must be a current full-time supervisor.
  • Must have extensive training experience and APCO CTO certification.
  • Possess or ability to acquire APCO Instructor certifications and JWIN Instructor certification.
  • Be a current MegaCenter employee for over 4 years.

BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Equal Opportunity Employer
Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

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