San Mateo, CA · On-site
$21.25 - $28.50/hr
Customer Support Agent Our client, an automotive company, is looking for a customer support agent ... Requirements include a minimum of 1 year of experience in customer service, support operations, or ...
San Mateo, CA · On-site
$21.25 - $28.50/hr
Customer Support Agent Our client, an automotive company, is looking for a customer support agent ... Requirements include a minimum of 1 year of experience in customer service, support operations, or ...
Bakersfield, CA · On-site
$20 - $27/hr
The Provider Support Agent, also known as the B2B (Business to Business) or Merchant Support ... operation: * Sunday & Saturday - 4:30am-6:00pm (PST) * Monday - Friday - 4:30am-7:00pm (PST ...
Bakersfield, CA · On-site
$20 - $27/hr
The Provider Support Agent, also known as the B2B (Business to Business) or Merchant Support ... operation: * Sunday & Saturday - 4:30am-6:00pm (PST) * Monday - Friday - 4:30am-7:00pm (PST ...
Santa Monica, CA · On-site
$21 - $28.25/hr
The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching ... Operational excellence * Maintain clear and accurate records of fan interactions within Intercom.
Santa Monica, CA · On-site
$21 - $28.25/hr
The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching ... Operational excellence * Maintain clear and accurate records of fan interactions within Intercom.
Santa Monica, CA · On-site
$21 - $28/hr
The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching ... Operational excellence * Maintain clear and accurate records of fan interactions within Intercom.
Santa Monica, CA · On-site
$21 - $28/hr
The Opportunity As a Fan Support Agent, you will be the first point of contact for fans reaching ... Operational excellence * Maintain clear and accurate records of fan interactions within Intercom.
Sacramento, CA · On-site
Technical Support Agent Full Time Sacramento, CA If you are a forward-thinker interested in ... Analyze and verify proper operation of elevator control options to meet customer needs, safety/code ...
Sacramento, CA · On-site
Technical Support Agent Full Time Sacramento, CA If you are a forward-thinker interested in ... Analyze and verify proper operation of elevator control options to meet customer needs, safety/code ...
Sacramento, CA · On-site
Technical Support Agent Full Time Sacramento, CA If you are a forward-thinker interested in ... Analyze and verify proper operation of elevator control options to meet customer needs, safety/code ...
Sacramento, CA · On-site
Technical Support Agent Full Time Sacramento, CA If you are a forward-thinker interested in ... Analyze and verify proper operation of elevator control options to meet customer needs, safety/code ...
San Mateo, CA · On-site
$29/hr
Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE ... We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound ...
San Mateo, CA · On-site
$29/hr
Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE ... We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound ...
Chula Vista, CA · On-site
$19 - $24/hr
The Level 1 Technical Support Agent will report to the Support Manager and will oversee the day-to-day operations of the support desk, ensuring timely and high-quality responses to customer inquiries ...
Chula Vista, CA · On-site
$19 - $24/hr
The Level 1 Technical Support Agent will report to the Support Manager and will oversee the day-to-day operations of the support desk, ensuring timely and high-quality responses to customer inquiries ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Redding, CA · On-site
$18.50 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
Chico, CA · On-site
$18 - $19.50/hr
Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am ...
The Regional Support Specialist Supervisor provides critical administrative, operational and ... Work with Agent Onboarding Team as needed to support agent onboarding process Transaction Support ...
The Regional Support Specialist Supervisor provides critical administrative, operational and ... Work with Agent Onboarding Team as needed to support agent onboarding process Transaction Support ...
Los Angeles, CA · On-site
$16.75 - $22.25/hr
Perform other duties as assigned to support business needs and objectives As a Return Agent: * Provide a warm, friendly welcome to all returning customers * Conduct thorough inspections of returning ...
Los Angeles, CA · On-site
$16.75 - $22.25/hr
Perform other duties as assigned to support business needs and objectives As a Return Agent: * Provide a warm, friendly welcome to all returning customers * Conduct thorough inspections of returning ...
The Regional Support Specialist Supervisor provides critical administrative, operational and ... Work with Agent Onboarding Team as needed to support agent onboarding process Transaction Support ...
The Regional Support Specialist Supervisor provides critical administrative, operational and ... Work with Agent Onboarding Team as needed to support agent onboarding process Transaction Support ...
Los Angeles, CA · On-site
$16.75 - $22.25/hr
Perform other duties as assigned to support business needs and objectives As a Return Agent: * Provide a warm, friendly welcome to all returning customers * Conduct thorough inspections of returning ...
Los Angeles, CA · On-site
$16.75 - $22.25/hr
Perform other duties as assigned to support business needs and objectives As a Return Agent: * Provide a warm, friendly welcome to all returning customers * Conduct thorough inspections of returning ...
Los Angeles, CA · On-site
$16.75 - $22.25/hr
Perform other duties as assigned to support business needs and objectives As a Return Agent: * Provide a warm, friendly welcome to all returning customers * Conduct thorough inspections of returning ...
Los Angeles, CA · On-site
$16.75 - $22.25/hr
Perform other duties as assigned to support business needs and objectives As a Return Agent: * Provide a warm, friendly welcome to all returning customers * Conduct thorough inspections of returning ...
As an Executive Support Agent with Senior Executive Services, you are proactive, detail-oriented with operational skills and serious about security and our commitment to confidentiality. You have ...
As an Executive Support Agent with Senior Executive Services, you are proactive, detail-oriented with operational skills and serious about security and our commitment to confidentiality. You have ...
Cities in California with the most Operational Support Agent job openings:
San Mateo, CA • On-site
$21.25 - $28.50/hr
Other
Re-posted 9 days ago
Our client, an automotive company, is looking for a customer support agent for their Foster City, CA location. Responsibilities include serving as the first point of contact for riders, managing inbound and outbound communication across all support channels (SMS, email, and phone). Provide timely and effective resolution to customer inquiries, complaints, and service issues. Document interactions and resolutions accurately using support tools such as Salesforce Service Cloud. Escalate complex or unresolved issues to appropriate teams while maintaining ownership until resolution. Identify recurring issues or rider feedback trends and collaborate with internal teams to improve processes. Deliver consistent, professional, and empathetic communication that aligns with company standards.
Requirements include a minimum of 1 year of experience in customer service, support operations, or a related role. Strong written and verbal communication skills with the ability to adapt tone to different communication channels. Experience using customer support software such as Zendesk, Salesforce, or similar platforms. Ability to manage multiple inquiries simultaneously while maintaining accuracy and attention to detail. Problem-solving mindset with a focus on creating positive customer experiences by interpreting workflows and if operations errors occurred. Flexible, adaptable, and comfortable working in a fast-paced operational environment.
Preferred skills include familiarity with service operations or transportation industries. Experience handling customer escalations and turning difficult interactions into positive outcomes. Strong organizational skills with the ability to follow SOPs while exercising good judgment in unique situations.
Why should you apply? Health benefits, referral program, excellent growth and advancement opportunities.
Sourced by ZipRecruiter
ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.
Recruiting and staffing services
1,001 - 5,000 Employees
Troy, MI, US
2000
