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Operational Risk Jobs in Baltimore, MD (NOW HIRING)

... operations. Work Arrangement: This role is home or field position based in the Pennsylvania ... Risk Assessment & Surveys * Conduct on-site loss control surveys for non-profit, education, and ...

Senior Consultant - Risk

Columbia, MD · On-site

$85K - $105K/yr

Review operational and financial processes to provide clients with an independent assessment of ... risk management, and finance & accounting * CPA or CIA is highly preferred * Exceptional integrity ...

Review operational and financial processes to provide clients with an independent assessment of ... risk management, and finance & accounting * CPA or CIA is highly preferred * Exceptional integrity ...

Senior Consultant - Risk

Hunt Valley, MD · On-site

$85K - $105K/yr

Review operational and financial processes to provide clients with an independent assessment of ... risk management, and finance & accounting * CPA or CIA is highly preferred * Exceptional integrity ...

Senior Consultant - Risk

Columbia, MD · On-site

$85K - $105K/yr

Review operational and financial processes to provide clients with an independent assessment of ... risk management, and finance & accounting * CPA or CIA is highly preferred * Exceptional integrity ...

Senior Consultant - Risk

Hunt Valley, MD · On-site

$85K - $105K/yr

Review operational and financial processes to provide clients with an independent assessment of ... risk management, and finance & accounting * CPA or CIA is highly preferred * Exceptional integrity ...

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Operational Risk information

See Baltimore, MD salary details

$38.8K

$85.3K

$154K

How much do operational risk jobs pay per year?

As of Jun 7, 2026, the average yearly pay for operational risk in Baltimore, MD is $85,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $103,800.00 per year, depending on experience, location, and employer.

How does an Operational Risk professional typically interact with other departments within an organization?

Operational Risk professionals work closely with a variety of teams, such as compliance, internal audit, IT, and business units, to identify and assess risks that could impact the organization's operations. They often facilitate risk assessments, lead training sessions on risk awareness, and collaborate on developing controls and mitigation strategies. Building strong relationships and communicating effectively across departments is essential, as much of the role involves influencing others and ensuring risk management practices are integrated into daily operations.

What is operational risk?

Operational risk refers to the potential for losses resulting from inadequate or failed internal processes, people, systems, or external events. Unlike credit or market risk, operational risk is related to the day-to-day operations of a business and can include issues such as fraud, system failures, natural disasters, or human error. Managing operational risk is essential for organizations to ensure business continuity, regulatory compliance, and to protect their reputation and assets.

What is the difference between Operational Risk vs Credit Analyst?

AspectOperational RiskCredit Analyst
Required CredentialsCertifications like FRM, PRM often preferredCertifications such as CFA, credit-specific courses
Work EnvironmentBanking, financial institutions, risk management departmentsBanking, lending institutions, financial services
Employer & Industry UsageUsed across financial sectors to manage risksUsed in lending to assess creditworthiness
Comparison Search IntentUnderstanding risk management rolesAssessing credit risk and loan eligibility

Operational Risk focuses on identifying and mitigating risks within business operations, including processes, systems, and people. Credit Analysts evaluate the creditworthiness of individuals or companies to determine loan eligibility. While both roles are within the financial industry, Operational Risk professionals concentrate on risk management frameworks, whereas Credit Analysts focus on credit assessment and lending decisions.

What are the key skills and qualifications needed to thrive as an Operational Risk professional, and why are they important?

To thrive as an Operational Risk professional, you need strong analytical skills, risk assessment expertise, and a background in finance, business, or risk management, often supported by relevant certifications such as FRM or ORM. Familiarity with risk management frameworks, data analysis tools, and governance, risk, and compliance (GRC) systems is typically required. Exceptional communication, attention to detail, and problem-solving abilities are crucial soft skills for identifying risks and collaborating across departments. These skills ensure that operational risks are effectively identified, assessed, and mitigated, protecting the organization from potential losses and regulatory issues.
What are popular job titles related to Operational Risk jobs in Baltimore, MD? For Operational Risk jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Operational Risk jobs in Baltimore, MD look for? The top searched job categories for Operational Risk jobs in Baltimore, MD are:
Infographic showing various Operational Risk job openings in Baltimore, MD as of May 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $85,293 per year, or $41 per hour.
Director, Risk Adjustment Operations

Director, Risk Adjustment Operations

Devoted Health

Nottingham, MD • On-site, Remote

$144K - $216K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Devoted Health rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

35th of 260 rated insurance


Job description

Job Description
This role is fully remote and must be located within the 50 U.S. states. Preference for residence in the Greater Boston Area. Standard working hours are in Eastern Timezone. Semi-annual travel may be required to a Devoted office for on-site work
A bit about this role:
We are seeking a strategic and high-impact leader to serve as the Director of Risk Adjustment Operations. This pivotal role owns the end-to-end operational success of two core pillars within Devoted's Risk Adjustment Department: Data Submissions and the Retrospective Chart Review Program.
This role will lead the teams responsible for the successful submission of Devoted's disease burden reporting by optimizing our internally developed Centers for Medicare & Medicaid Services (CMS) data submission engine while managing a high volume, multi-vendor retrospective medical document review operation. The objective is to achieve 100% complete and accurate acceptance of risk adjustment data through robust metrics, scalable workflows, and expert vendor management. You will directly engage with AI-enabled tools to optimize our processes
Your Responsibilities and Impact will include:
Data Submissions
  • Develop, implement, and achieve KPIs that measure and monitor the successful submission of our risk adjustment data
  • Manage relationship with Devoted's data submission pass-through vendor, and CSCC Operations, CMS' data submission team
  • Read and make determinations on how new and emerging CMS technical guidance impacts our data submission operations
  • Maintain our data submission policies, including our policy on how we internally validate, clean, and apply inclusion and exclusion criteria to the data we submit to CMS
  • Support other areas of the Risk Adjustment department to ensure end-to-end perspectives are considered for all policy and procedure decisions

Retrospective Chart Reviews
  • Lead the strategic execution of the multi-channel Retrospective Chart Review Program, including defining, monitoring, and enforcing rigorous Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for internal teams, offshore partners, and external vendors
  • Oversee medical record retrieval in partnership with the Clinical Data Acquisition team
  • Own and improve program forecasts and capacity modeling
  • Evaluate and integrate AI technologies to optimize the end-to-end chart review workflow, from medical record retrieval through evaluation
  • Support QA and audit processes to achieve or exceed 95% coding accuracy
  • Support other areas of the Risk Adjustment department to ensure end-to-end perspectives are considered for all policy and procedure decisions

Required skills and experience:
  • Proven operator with a track record of transforming complex operational challenges into scalable, practical, and elegant business processes
  • Systematic and detail-oriented approach to leadership, with a fierce commitment to quality, accuracy, and operational excellence
  • Deeply analytical and research-oriented, with the ability to digest intricate regulatory or technical guidance and seamlessly incorporate it into daily operations
  • Ability to manage and lead through ambiguity
  • Can-do attitude and stamina for tackling hard problems
  • High level of self-motivation and an ability to balance multiple priorities across initiatives
  • Results-oriented: you are energized by having an ambitious goal and the latitude to execute against it
  • Natural relationship builder and able to work well in a cross functional team environment

Desired skills and experience:
  • Experience managing multiple teams and vendors
  • Fast learner, can pick up new content/industries quickly in an extremely fast-paced tech environment
  • Proven organizational, communication, and leadership skills
  • Prior experience in Medicare Advantage risk adjustment, in particular RAPS and EDPS data submission and retrospective chart reviews preferred but not required
    Salary range: $144,000- $216,000 annually

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Our Total Rewards package includes:
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce.
At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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