Operational Risk Manager Jobs in Strongsville, OH

Location:
4910 Tiedeman Road, Brooklyn Ohio
About the Job
The Compliance Risk Analytics & Reporting Officer supports the development, execution, reporting, and continuous improvement of Key's Compliance Risk Assessment and Compliance Monitoring Programs.
This position assists in the identification, assessment, monitoring, and reporting of compliance risks through a combination of compliance expertise, risk management knowledge, data analytics, and reporting capabilities. The role partners closely with Compliance, Technology, GRC, Internal Audit, Operational Risk, and business stakeholders to improve compliance risk transparency, strengthen governance reporting, enhance monitoring effectiveness, and support enterprise risk management objectives.
The position is responsible for supporting executive and committee reporting, maintaining compliance risk information, performing data analysis and reporting activities, identifying emerging risks and trends, and assisting with development of future-state compliance risk assessment, monitoring, and governance capabilities.
The ideal candidate possesses a blend of compliance, risk management, analytics, reporting, and communication skills, with the ability to translate complex data into meaningful risk insights and actionable recommendations.
Essential Functions
Compliance Risk Assessment Support
• Support development, execution, and maintenance of the Compliance Risk Assessment (CRA) Program.
• Assist with maintenance of the Compliance Risk Universe, risk taxonomies, risk libraries, and supporting governance documentation.
• Participate in risk identification, assessment, aggregation, and reporting activities.
• Support collection, validation, and analysis of compliance risk information across business units.
• Assist with development and maintenance of risk-rating methodologies and supporting procedures.
• Provide analytical support for ongoing CRA enhancement initiatives.
Compliance Monitoring Program Support
• Support execution, reporting, and governance activities associated with the Compliance Monitoring Program.
• Assist with issue management, findings tracking, remediation monitoring, and corrective action reporting.
• Analyze monitoring results, exception trends, and emerging risk themes.
• Participate in root cause analysis and identification of process improvement opportunities.
• Support development of risk-based monitoring methodologies and reporting frameworks.
Reporting, Analytics, and Risk Intelligence
• Develop and maintain compliance risk reports, dashboards, scorecards, and management information.
• Support enhancement of GRC reporting capabilities and data quality monitoring processes.
• Perform analysis of compliance, risk, control, issue, and monitoring data.
• Identify trends, concentrations, emerging risks, and control environment concerns.
• Utilize reporting and visualization tools to support effective risk communication and governance reporting.
• Support automation and continuous improvement initiatives related to compliance reporting and monitoring activities
Governance and Executive Reporting
• Coordinate preparation of Compliance Risk Committee and executive leadership reporting materials.
• Support development of presentations, dashboards, scorecards, and reporting packages for governance committees.
• Assist with preparation of quarterly, annual, and ad hoc risk reporting.
• Translate analytical findings into concise executive-level reporting and risk insights.
Independent Review, Challenge, and Risk Oversight
• Provide independent review and challenge of compliance risk information, monitoring results, reporting outputs, and business activities.
• Identify, respond, and escalate compliance risks, issues, and control concerns as appropriate.
• Assist with oversight and monitoring of business line processes and controls.
• Proactively identify process improvements, reporting gaps, and control enhancement opportunities.
• Support activities related to mitigating regulatory, compliance, operational, and reputational risk.
Required Qualifications
• Bachelor's Degree in Business, Finance, Accounting, Risk Management, Information Systems, Data Analytics, or related discipline.
• Minimum 3 years of experience in Compliance, Risk Management, Internal Audit, Operational Risk, Monitoring & Testing, Data Analytics, Business Intelligence, or related functions. (required)
• Demonstrated ability to work independently and collaboratively in a regulatory environment (required)
• Practical working knowledge of financial services compliance requirements and regulatory expectations, including OCC, FRB, CFPB, state regulatory requirements, and related compliance risk management principles.
• Demonstrated experience working with risks, controls, monitoring activities, findings, issues, or governance processes.
• Experience supporting Compliance Risk Assessments, Monitoring & Testing, Compliance Governance, Internal Audit, or Operational Risk programs.
• Experience with Archer, RSA, ServiceNow GRC, or similar GRC platforms.
• Experience with Tableau, Power BI, or similar visualization and reporting tools.
• Experience with SQL, Microsoft SQL Server, and relational database concepts.
• Experience with Python, Alteryx, SAS, BigQuery, GCP, or similar analytical platforms.
• Familiarity with Gemini CLI, GitHub, Copilot, or other AI-enabled development and analytics tools.
• Experience preparing executive or committee-level reporting packages.
• Experience supporting issue management, corrective action tracking, or remediation validation activities.
• Relevant certifications in compliance auditing, or risk management (CRCM, CAMS, CRCMP, CERP), or similar industry certification. (preferred)
• Strong analytical, critical thinking, and problem-solving capabilities.
• Advanced Microsoft Excel skills.
• Experience creating reports, dashboards, visualizations, or management reporting.
• Strong written and verbal communication skills.
• Ability to work effectively across multiple stakeholder groups and levels of management.
• Strong relationship management and collaboration skills.
• High ethical standards and sound professional judgment.
Core Competencies
• Understanding and applying laws and regulations relevant to banking and consumer finance.
• Evaluating potential risks and identifying control gaps in processes and systems.
• Conducting ongoing reviews to ensure adherence to compliance standards.
• Performing independent evaluations of controls and procedures to ensure regulatory alignment.
• Ensuring lending practices meet fair lending laws and guidelines.
• Identifying and mitigating risks that could disrupt business operations.
• Using analytical tools to interpret data and uncover compliance issues or trends.
• Assessing internal policies for consistency with current regulations.
• Documenting findings and communicating risks through clear, concise reports.
• Building strong relationships across departments to support compliance initiatives.
• Leading compliance-related projects and mentoring junior analysts.
• Applying sound judgment in evaluating complex compliance scenarios.
• Clearly conveying compliance requirements and findings to diverse audiences.
• Staying current with regulatory changes and industry best practices.
• Designing effective solutions to address compliance challenges.
Physical Demands
• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Travel
• Occasional travel to include overnight stay.
Work Location Category
• Hybrid (3+ days)
Success Profile
The successful candidate will:
• Understand compliance risk management, monitoring, governance, and controls.
• Be comfortable working with large volumes of risk and compliance data.
• Translate data into meaningful risk insights and management reporting.
• Demonstrate strong independent review and challenge capabilities.
• Build productive partnerships across Compliance, Risk, Technology, Audit, and business teams.
• Identify opportunities to enhance risk transparency, reporting quality, monitoring effectiveness, and governance practices.
• Support the evolution of Key's Compliance Risk Assessment and Monitoring Programs through data-driven analysis and continuous improvement.
• Self-motivated with the ability to manage multiple priorities in a fast-paced environment.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 09/12/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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