Operational Risk Manager Jobs in Ramsey, NJ (NOW HIRING)

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

Department Overview: This role resides within U.S. Operational Risk Management and serves as an independent second line of defense partner to the 1st Line U.S. Treasury function. The position is responsible for providing effective oversight, review, and credible challenge of Treasury risks, controls, and risk management practices across key business processes, change initiatives, and strategic activities. The successful candidate will combine strong operational risk management capabilities with Treasury business knowledge, data and reporting skills, and the ability to support emerging priorities such as AI-enabled solutions, AI agent development, and complex special projects.

The Group Risk Specialist provides a comprehensive and diverse range of risk management expertise to business leaders. Leads and supports the implementation of appropriate risk frameworks and leading related management activities to mitigate enterprise and/or business-wide risk exposures for key business segment of the Bank or functional area. May provide oversight, commentary, and recommendations based on overall strategy and industry best practices.

Depth & Scope:

• Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
• Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity
• Independently manages end-to-end functional programs
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for
• Work is guided by policies and industry standards/methods
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise

Additional Information:

• Provide independent 2LoD oversight and challenge to the 1LoD U.S. Treasury team across operational risk activities, including risk identification, control design and execution, issues management, change initiatives, and governance processes.
• Review and challenge Treasury risk and control assessments, including RCSAs, key indicators, operational loss/event themes, control effectiveness assessments, and remediation plans.
• Partner with Treasury, Risk, Compliance, Technology, Data, and other control functions to assess operational risk impacts associated with business processes, product changes, systems implementations, model or tool changes, and transformation efforts.
• Analyze risk trends and control performance using data-driven approaches; develop dashboards, reporting, metrics, and management information that support risk monitoring, escalation, and decision-making, using AI agents and/or other AI tools.
• Support the design, enhancement, and governance of reporting for senior management, risk committees, and other stakeholders, including recurring and ad hoc analyses, leveraging AI.
• Lead or contribute to special projects, regulatory remediation activities, process improvements, and change management efforts impacting Treasury and the broader operational risk program.
• Identify opportunities to improve efficiency and insight through automation, advanced analytics, AI-enabled tools, and emerging AI agent capabilities, while ensuring appropriate governance, controls, transparency, and risk management are considered.

Education & Experience:

• Undergraduate degree or technical certificate and/or
• 7+ years relevant experience
• Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks & reporting for business supported and/or area of discipline
• Knowledge of risk management environment, standards, regulations and mitigation
• Knowledge of current and emerging competitor and market trends
• Ability to establish goals and objectives which support the strategic plan
• Ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives
• Skill in mentoring and coaching
• Advanced skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion

Preferred Qualifications:

• Bachelor's degree in business, finance, accounting, economics, data analytics, information systems, or a related field; advanced degree or relevant certifications preferred.
• Relevant experience in Operational Risk Management, Treasury, Risk, Audit, Compliance, or a related control function within a large financial institution.
• Strong understanding of the three lines of defense model and demonstrated ability to provide effective independent challenge, influence stakeholders, and communicate risk themes clearly to senior audiences.
• Knowledge of Treasury-related activities such as liquidity, funding, cash management, interest rate risk, balance sheet management, recovery & resolution or related governance and control processes is strongly preferred.
• Experience working with data, reporting, and analytical tools to produce meaningful insights, trend analysis, and risk reporting; ability to translate complex information into clear business narratives.
• Experience managing or contributing to cross-functional projects, change initiatives, regulatory deliverables, or process transformation efforts in a fast-paced environment.
• Strong data acumen, including the ability to work with structured and unstructured data, identify trends, develop meaningful metrics, and support risk analytics and management reporting.
• Familiarity with AI, generative AI, or AI agent development concepts, including the ability to help assess use cases, support controlled adoption, and contribute to process improvement opportunities involving emerging technologies.
• Strong report-writing and presentation skills, with the ability to create polished materials for senior management, governance forums, and cross-functional stakeholders.
• Demonstrated ability to manage special projects and evolving priorities, including organizational change, remediation activities, process redesign, and ad hoc strategic support.
• Excellent written and verbal communication skills, strong judgment, intellectual curiosity, and the ability to work independently while collaborating effectively across functions.

Customer Accountabilities:

• Leads the development and/or implementation of specific standards, policies and/or processes that identify, report on and mitigate operational (or all major) risk exposures within the business
• Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and/or executive review with business executive findings and action plans to mitigate and manage these risks
• Establishes and provides on-going analysis and reporting on operational risk and/or other major risk categories as applicable to own business or functional area, and reviews findings and action plans with business leaders to mitigate and manage key issues
• Coordinates and/or guides activities relating to core operational risk disciplines/programs including, Risk & Control Self-Assessment, Business Continuity Management, Outsourcing & Vendor Management, Regulatory Compliance (e.g. CDIC, AML, Privacy, IDA, CBA, SOX, Basel etc.)
• Supports enterprise-wide operational risk escalation, review and approval processes, data management, policies and risk assessment processes
• Directs the development and monitoring of Key Risk Indicators and facilitate communication and resolution of risk issues among other business segments where applicable
• May be accountable for managing ancillary operational risk areas (e.g. BCM/incident management, outsourcing/vendor management, fraud aggregation and assessment, Basel implementation/capital analysis, change management, Privacy, AML, LCM and other regulatory issues), in addition to core functions
• May be responsible for providing support for other major risk areas (e.g. Market, Credit, Reputational and/or Regulatory risks etc.)
• May be a point of contact for guidance in the monitoring/reporting of compliance, management, and strategic initiatives
• Provides broad/deep commentary in support of the development/maintenance/oversight of policies/procedures/practices, as required

Shareholder Accountabilities:

• Adheres to enterprise frameworks or methodologies that relate to activities for our business area
• Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
• Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
• Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness of programs/policies/practices
• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
• Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
• Actively manages relationships within and across various business lines, corporate and/or oversight functions and ensures alignment with enterprise and/or regulatory requirements
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Craw...