About BettermentBetterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We're headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).
About the RoleThis role sits on our Risk Management team - a small second line-of-defense (2LOD) function responsible for enterprise risk management (ERM) and effective challenge across operational risks such as third-party risk, fraud and identity theft, operational errors, and business continuity. The team partners closely with Engineering and with other risk disciplines including Security, Compliance, Legal, and Operations.
As a Risk Manager, you will own a portfolio of risk processes, perform risk assessments, and consult with management to keep our risk posture strong as the business grows. You will use AI and automation tools throughout your work to build context quickly, analyze data, and communicate risk clearly.
This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment's total compensation package for employees.
- New York City: $140,000-$155,000
This job may also be eligible for variable compensation in the form of a company incentive bonus.
A Day in the Life- Own a portfolio of risk processes end to end, where success comes from a high degree of ownership over outcomes.
- Proactively monitor risks related to third-party vendors.
- Follow up on open issues to drive management attention and timely remediation.
- Provide effective challenge feedback to product managers on new products and features.
- Operate and monitor the results of control testing and monitoring processes.
- Run SQL queries and reports, using AI tools for efficiency and automation.
- Document complex business processes.
- Provide evidence to auditors and examiners.
- Partner across the second line and with Engineering, Security, Compliance, Legal, and Operations to assess and communicate risk in a way that earns buy-in.
What we're looking for- 4+ years of experience in financial services with exposure to one or more operational risk areas - for example, third-party risk, fraud, incident management, identity theft, records retention, audit fieldwork and reporting, and/or governance.
- Intellectual curiosity and the ability to build context quickly in unfamiliar risk areas, supported by the team and by AI tools.
- Proficiency using AI and automation tools to identify, document, and communicate risk management activities.
- Strong, concise written and verbal communication, including the ability to deliver effective challenge while preserving partnership.
- Good judgment in ambiguous situations with limited information, while always doing what is best for our customers.
- Comfort working with data (e.g., SQL, spreadsheets) to test controls and support conclusions.
- Professional certifications such as the CISA are a plus, but no license is required.