Operational Risk Manager Jobs in Painesville, OH

About the role
As a Fraud Risk Business Analyst, you will make an impact by helping strengthen fraud prevention, detection, and investigation capabilities through business analysis and process improvement initiatives. You will be a valued member of the Fraud, Risk, and Compliance team, working closely with business stakeholders, compliance partners, and technology teams to deliver effective fraud management solutions that reduce risk and improve operational efficiency.
In this role, you will:
• Partner with Fraud Operations, Risk, and Compliance teams to gather, analyze, and document business requirements, user stories, and acceptance criteria.
• Analyze existing fraud detection and investigation processes, identify gaps, and recommend solutions that improve efficiency and reduce fraud losses.
• Serve as the liaison between business users, compliance stakeholders, and technology teams to ensure alignment on requirements and successful solution delivery.
• Translate complex business needs into clear functional requirements and actionable technical specifications.
• Support Agile delivery teams throughout the project lifecycle, including requirement clarification, testing support, and stakeholder communication.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Cleveland, OH . Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. These may change based on the project you are engaged in, as well as evolving business and client requirements. We will always be transparent about role expectations.
Please note: Some roles may require in-person interviews at Cognizant offices or client locations based on project needs.
What you need to have to be considered
• Experience in business analysis, requirements gathering, and stakeholder management.
• Strong expertise in process mapping, user story creation, and translating business requirements into technical solutions.
• Experience working with Fraud Operations, Risk, Compliance, or related financial services environments.
• Proficiency in analyzing data using tools such as SQL and Microsoft Excel.
• Experience working within Agile/Scrum delivery environments.
• Experience supporting testing activities, including validating requirements and assisting with user acceptance testing.
This will help you stand out
• Previous experience supporting fraud detection, investigations, or financial crime initiatives.
• Knowledge of fraud prevention frameworks, regulatory compliance, and risk management practices.
• Strong analytical and problem-solving skills with the ability to identify process improvement opportunities.
• Excellent communication and collaboration skills across business and technical teams.
• Experience working with cross-functional stakeholders in large enterprise environments.
Salary and Other Compensation:
The annual salary for this position is between $81,337 to $141,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.