Operational Risk Manager Jobs in New Castle, DE (NOW HIRING)

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.  Our culture in Risk Management and Compliance is all about challenging the status quo and striving to be best-in-class.

You will be responsible for leading analytics to develop and optimize Authorization Risk Management strategies, policies, practices and controls for Business Cards to bring innovative new capabilities to our customers. You will ensure that these strategies drive strong financial performance, achieve loss mitigation objectives, and enable strong risk controls.  You will meet regularly with stakeholders across Risk, Finance and Product Business Units to ensure a robust end to end strategy. 

Job responsibilities

• Conduct complex analysis including data collection, analysis, visualization and presentation of results to partners and management
• Develop portfolio analytics using internal and external data along with competitive and macro-economic trends
• Candidate will be tasked to manage and optimize maximum allowable exposure at the customer level ensuring decisions are optimized by meeting strategy constraints. Candidate will also be tasked with owning card income strategies ensuring best available income is used across account management strategies.
• Support formulation of risk strategy and product roadmap partnering with and influencing cross functional teams
• Mange risk strategies to drive financial performance and risk mitigation improvements while innovating to ensure optimal strategy performance with growth mindset 
• Work closely with Risk Governance, Legal and Compliance to ensure policies are in compliance with laws and regulations
• Work with execution team to implement, validate, and monitor the strategy quality and its performance; ensure robust control and governance to manage operational risk.
• Understand data and find innovative solutions to complex business problem and drive healthy business growth with full cycle view of loss and profitability.
• Help spearhead best in class documentation and audit controls surrounding strategies.

Required qualifications, capabilities, and skills

• Bachelor's degree in a quantitative discipline from an accredited college/university required; Master's degree preferred
• Minimum 3 years of analytics experience preferably in financial services or consulting 
• Ability to logically structure analyses using strong analytical, interpretive and problem solving skills
• Ability to translate complex analysis into concise presentations with clear recommendations and action items
• Strong project management skills and attention to detail to deliver new strategies with strong testing and tracking focus
• Excellent communication and interpersonal skills
• Strong SAS, SQL and Python coding skills, Excel, Microsoft PowerPoint and Tableau skills

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans