Operational Risk Manager Jobs in New Braunfels, TX

Old Republic Bitco is seeking is seeking a Senior Risk Control Consultant to join our team near Houston TX. As a respected specialty insurer with 11 branch offices across 10 states, OR Bitco delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas.

At OR Bitco, our work is guided by core values. We care deeply about our people, partners, and customers. We are committed to excellence and accountability. We deliver on our promises with integrity and precision, and we strive to make a meaningful impact in everything we do. These values drive our mission to protect the people and industries that keep America running.

Join the OR Bitco team and be part of a workplace built on collaboration, open communication, and a positive culture that supports growth and success. If you are passionate about operational excellence and ready to make a measurable impact within a growing, industry-leading organization, OR Bitco offers the platform and challenge you have been looking for.

Position Summary:

This position provides advanced risk control services to BITCO's more complex and specialized commercial customer accounts and conducts comprehensive risk control evaluations for prospective accounts in support of the Underwriting team within an assigned territory. As a highly visible, client-facing role, this position requires a high degree of independence, sound judgment, and technical expertise to identify, evaluate, and analyze complex risk exposures. The Risk Control Consultant develops practical, value-added recommendations to help customers improve workplace safety, reduce losses, and strengthen their overall risk management programs. This role serves as a trusted advisor to both customers and underwriting partners, delivering consultative solutions that support informed underwriting decisions while fostering strong, long-term business relationships.

Primary Responsibilities:

• Reviews, analyzes, and evaluates risk control and safety situations for current customers and prospective customer accounts, as well as more complex accounts
• Identifies priorities for service and recommends risk improvements
• Prepares reports to customers and underwriting teams, identifying risk control and safety issues and making recommendations
• Advises customers of risk control and safety hazards and provides recommendations to assist customers in managing their exposure to loss
• Advises BITCO management and underwriters of analysis of loss data for making pricing decisions, the selection of prospective customers, and the retention of current customers
• Assists the policyholder management in developing risk control practices and procedures and assist in training customer management and staff in risk control and safety related topics
• Performs customer visits and activities in accordance with department expectations
• Utilize and apply product line expertise to ensure good loss experience outcomes and reflect a high level of understanding of operations, exposures, safety processes and control within the respective industry group
• Coordinate and oversee service to customers requiring delivery of service through multi-branch network of other risk control personnel, including designing of service plans, preparing field service instructions, exercising follow-up over performances by other risk control staff and providing account level service and reports for customers
• Participate in the branch agency business plan and the preferred customer business program
• Present and communicate complex risk control subjects to customers or other audiences
• Advise BITCO management and underwriters of changes in customer operations or financial conditions
• Actively participate in the promotion of branch marketing efforts with underwriting and agents. Make presentations to prospective customers and agents and contribute to the branch goal setting process
• Provide input and make suggestions to improve internal processes where needed
• Suggest and/or develop BITCO Tool Box Safety talks, Lessons from Losses, Safety News Briefs or other safety/training material for the benefit of the department
• Provide internal training, mentor, or serve as a backup for team members as needed
• Other responsibilities as assigned

Qualifications:

• Bachelor's Degree in Occupational Safety and Health or related field preferred
• 7+ years of experience as a Risk Control Consultant/Loss Control Consultant with experience in the areas of Commercial Construction; Forestry; Public Entities; or Oil and Gas
• Professional safety certification (CSP, ARM, or other) preferred; or willingness to obtain
• OSHA/MSHA/DOT knowledge preferred
• Progressive working knowledge of customer safety programs, state and federal regulations, and general insurance and policy terms
• Good communication and mentoring skills; ability to convey knowledge to others
• Should be highly knowledgeable in one or more areas (Subject Matter Expert) and be able to train others in these areas
• Ability to develop and maintain good customer relations
• Effectively communicate in person, by telephone, and email with supervisors, co-workers, customers and their representatives, and other third parties
• Ability to work independently with limited supervision

Benefits:

• Competitive salary paired with a comprehensive benefits package
• Generous paid time off, plus 12 paid holidays annually
• Comprehensive health coverage, including medical, dental, and vision plans
• Additional protection through accident, critical illness, and hospital indemnity insurance
• Company-paid life insurance equal to 2 annual salary
• Company-paid short-term and long-term disability coverage
• 401(k) Savings and Profit-Sharing Plan through Old Republic
• Ongoing education, training, and professional development opportunities
• Support for industry certifications and insurance designations, including financial assistance
• Flexible scheduling with a two-hour window for start and end times within a 7.5-hour workday
• Opportunities to give back through corporate philanthropy and community service initiatives
• Optional benefits including travel, commuter, and pet insurance
• Employee wellness support through a dedicated fitness program