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Operational Risk Manager Jobs in Fenton, MI (NOW HIRING)

USAA

Manager, Claims Operations - APD (Field)

Detroit, MI · On-site

$103K - $197K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives execution of operational risk management, regulatory compliance training, policies and, procedures. This is a field-based role in the Detroit, MI area. Candidates who are willing and able to ...

USAA

Manager, Claims Operations - APD (Field)

Detroit, MI · On-site +1

$103K - $197K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives execution of operational risk management, regulatory compliance training, policies and, procedures. This is a field-based role in the Detroit, MI area. Candidates who are willing and able to ...

Sentryinsurance

Risk Control Consultant-Michigan

Detroit, MI

$99K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Plans and delivers safety/risk management services to insured customers and internal associates. We ... Conduct onsite facility evaluations to determine if operational exposures are being adequately ...

Sentry

Risk Control Consultant-Michigan

Detroit, MI · On-site

$99K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Plans and delivers safety/risk management services to insured customers and internal associates. We ... Conduct onsite facility evaluations to determine if operational exposures are being adequately ...

Brose

Project Manager Customer Team

Auburn Hills, MI · On-site

$77K - $98K/yr

Ensure effective operational risk management throughout the entire project lifecycle. * Prepare and present Quality Gate reports in accordance with PDP requirements in collaboration with the project ...

Brose

Project Manager Customer Team

Auburn Hills, MI · On-site

$77K - $98K/yr

Ensure effective operational risk management throughout the entire project lifecycle. * Prepare and present Quality Gate reports in accordance with PDP requirements in collaboration with the project ...

Challenge Manufacturing

Regional EHS Manager

Pontiac, MI · On-site

$90 - $130/hr

Safety is a core business value and operational requirement. The Regional EHS Manager will drive accountability through leadership engagement, risk elimination, employee involvement, and disciplined ...

New

Challenge Mfg. Company LLC

Regional EHS Manager

Pontiac, MI · On-site

$90 - $140/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Safety is a core business value and operational requirement. The Regional EHS Manager will drive accountability through leadership engagement, risk elimination, employee involvement, and disciplined ...

New

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All JobsOperational Risk JobsOperational Risk Manager JobsOperational Risk Manager Jobs in Fenton, MI

Operational Risk Manager information

See Fenton, MI salary details

$42.4K

$109K

$213.9K

How much do operational risk manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for operational risk manager in Fenton, MI is $108,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $143,500.00 per year, depending on experience, location, and employer.

What does an operational risk manager do?

An operational risk manager works to identify and limit the risk associated with a company’s operations. As an operational risk manager, your responsibilities involve assessing business operations, identifying issues, and creating reports on your findings. You then help develop policies and implement changes to lessen operational risks. Other duties include continually monitoring the business to find potential new threats and ensuring company compliance with laws and regulations.

What are the key skills and qualifications needed to thrive as an operational risk manager, and why are they important?

To thrive as an Operational Risk Manager, you need a solid understanding of risk assessment, regulatory compliance, and internal controls, typically supported by a degree in finance, business, or a related field. Familiarity with risk management frameworks, GRC (governance, risk, and compliance) systems, and certifications such as FRM or ORM are highly valued. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These competencies are crucial for identifying, mitigating, and communicating operational risks, ensuring organizational stability and regulatory adherence.

What are some common challenges faced by operational risk managers in maintaining effective risk controls across different departments?

Operational Risk Managers often encounter challenges in ensuring consistent risk controls due to varying processes, priorities, and risk appetites across departments. Communication gaps and resistance to change can make it difficult to implement standardized procedures. Successfully overcoming these challenges involves building strong cross-functional relationships, conducting regular training, and fostering a risk-aware culture to ensure alignment on risk management practices throughout the organization.

What is the difference between Operational Risk Manager vs Risk Analyst?

AspectOperational Risk ManagerRisk Analyst
CertificationsCFA, FRM, or similarCFA, FRM, or similar
Work EnvironmentFinancial institutions, banks, insurance companiesFinancial firms, consulting, corporate risk teams
ResponsibilitiesIdentify, assess, and mitigate operational risks; develop risk frameworksAnalyze risk data, support risk assessments, prepare reports

The Operational Risk Manager focuses on managing and mitigating operational risks within organizations, often holding certifications like CFA or FRM. In contrast, Risk Analysts primarily analyze risk data and support risk management processes. Both roles are vital in financial sectors and share similar credentials, but the Operational Risk Manager has a broader responsibility for risk mitigation strategies.

More about Operational Risk Manager jobs

What job categories do people searching Operational Risk Manager jobs in Fenton, MI look for?

The top searched job categories for Operational Risk Manager jobs in Fenton, MI are:

What cities near Fenton, MI are hiring for Operational Risk Manager jobs?

Cities near Fenton, MI with the most Operational Risk Manager job openings:

Operational Risk Manager jobs near you
Infographic showing various Operational Risk Manager job openings in Fenton, MI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $108,960 per year, or $52.4 per hour.

Manager, Claims Operations - APD (Field)

USAA

Detroit, MI • On-site

$103K - $197K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
We are seeking a Manager, Claims Operations to lead a team of Auto Physical Damage (APD) Field Appraisers and Virtual Total Loss Evaluators in the Detroit, MI Metro Area.
This role manages and is accountable for auto operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.
This is a field-based role in the Detroit, MI area. Candidates who are willing and able to work in the Detroit area are encouraged to apply.
USAA provides a company vehicle to physically inspect losses within your assigned territory. Claims Operations Managers may travel outside of their local territory to respond to claims in other regions when needed.
What you'll do:
  • Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
  • Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
  • Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners.
  • Creates conditions for success removes obstacles, leads and champions change.
  • Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
  • Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
  • Handles escalations and makes appropriate decisions based on the policy.
  • Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
  • Hires, develops, and coaches claims employees for results delivery.
  • Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • Bachelor's degree; OR 4 years of relevant education and/or experience.
  • 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
  • 2 years of direct team lead, supervisory or management experience.
  • Experience using and interpreting data to make decisions.
  • Demonstrated leadership, initiative, customer service and/or claims handling skills.
  • Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:
  • Auto Physical Damage experience, preferably for a larger, established insurance carrier.
  • Experience as a Claims or APD Manager or Supervisor, ideally for a field team.
  • I-Car Platinum certified.
  • History of developing and coaching a high performing team
  • Experience building and growing a new team, with the ability to establish processes and influence team success.
  • Prior Casualty or Liability Claims experience.
  • US military experience gained through military service or gained as a military spouse / domestic partner.

Other work requirements:
Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation range: The salary range for this position is: $103,450 - $197,730
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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